Delivery
Pickup
Outdoor
The best restaurants serving Indian food in St. Mary's Monmouthshire South Wales
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
588 Opinions in 4 websites
Awful experience yesterday evening and staff were nothing but rude. I had booked a table over a week ago for Saturday evening at 7pm for my engagement meal. This was a meal to celebrate myself and my partners engagement with my family and his family. We had travelled all the way from Gloucester which was over 50 minutes away. The staff called us to see if they could move our table from 7pm to 7:30pm, we said yes that’s fine no problem. Upon arrival we were left waiting 20 minutes, and still no table or seats. When we asked the staff how long our table we had booked was going to be, they told us they had taken walk ins and would no longer be able to accommodate us. The managers refused to ask the other customers to leave who had just sat down at our table and were starting to order their food. His excuse was “ you are regular customers here, these other customers are new” . So basically they had decided to take walk ins because the races were on and not actually accommodate the people who had booked. Clearly thought they could earn more money from the drunk race goers than their regular loyal customers! The manager was so rude towards us and started arguing with us, even though he knew what he had done was wrong. Will never go back to the mango house and will not recommend to anyone. Worst customer experience we have ever ever experienced anywhere. Engagement meal ruined for us and our families and had to leave and travel over 50 minutes back home.
126 Opinions in 3 websites
I came here earlier for a meal and the food was delicious! I would highly recommend. I was served by a lovely, polite and attentive young lady, I didn’t catch her name but she had lovely pink hair! She was great, she recommended menu items to me and was very helpful and so kind to my daughter. The other staff were lovely too. Will be coming back again!