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The best restaurants serving Indian food in Bryn Wigan North West

2 Restaurants on GastroRanking

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4.3

253 Opinions

location-icon282-284 Wigan Road, England
Indian
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Had an awesome meal this evening. Large portions and great tasting will deffo be coming again

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3.5

63 Opinions

location-icon268 Wigan Road, England
Indian
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Last night I placed a telephone order with the Buraq for 2 main meals and the usual sides. I only eat 1 type of curry and I've been eating for years so i know my order off the top of my head. We have ordered food from the Buraq for years and and I would recognise the polite young guy who would normally takes our telephone order. For what ever reason tonight he didn't take our order and instead we had someone who's English was not very good. I placed the order and we agreed a time collect. It was 30 minutes late without an apology but that's to be expected. After getting home I realised that 1 main meal was incorrect and I rang to ask if it could be exchanged. I was told the manager was out but would return my call in 10 minutes. A call was received 10 minutes later from the manager who claimed that my girlfriend had ordered the wrong food or was lying, he had been in the business for 50 years so knew every trick in the book then slammed the phone down. I rang back and told him that I placed the order not my girlfriend, nobody was lying and maybe the person who took the order who didn't speak great English misheard me. Once again the phone was slammed down. I was shocked and furious at the utter lack of respect for customers and will never do business with this place again. The manager is rude, disrespectful and has absolutely no customer service skills. PS the food on this occasion was disgusting, get a grip Buraq # in the bin