Buraq in Wigan

Last night I placed a telephone order with the Buraq for 2 main meals and the usual sides. I only eat 1 type of curry and I've been eating for years so i know my order off the top of my head. We have ordered food from the Buraq for years and and I would recognise the polite young guy who would normally takes our telephone order. For what ever reason tonight he didn't take our order and instead we had someone who's English was not very good. I placed the order and we agreed a time collect. It was 30 minutes late without an apology but that's to be expected. After getting home I realised that 1 main meal was incorrect and I rang to ask if it could be exchanged. I was told the manager was out but would return my call in 10 minutes. A call was received 10 minutes later from the manager who claimed that my girlfriend had ordered the wrong food or was lying, he had been in the business for 50 years so knew every trick in the book then slammed the phone down. I rang back and told him that I placed the order not my girlfriend, nobody was lying and maybe the person who took the order who didn't speak great English misheard me. Once again the phone was slammed down. I was shocked and furious at the utter lack of respect for customers and will never do business with this place again. The manager is rude, disrespectful and has absolutely no customer service skills. PS the food on this occasion was disgusting, get a grip Buraq # in the bin

Ordered takeaway last night, mixed starter was absolutely shocking, swimming in grease and a load of slops, never seen anything like it. Onion Bhagi were unlocked in the middle. The two main meals were shocking once more no sauce in them just a load of slop again and chicken undercooked a load of raw chopped garlic in a garlic dish made it inedible. The only edible food was the rice and naan bread. Would not recommend or go again this morning we all have a bad stomach amd that’s no coincidence, how do these places get away with it?

Absolutely love this place, the food is amazing and really good value! We usually eat in or pick up but tonight we had it delivered and was quick and all hot. Big portions and got free poppadoms and onion bhajis. Definitely recommend this restaurant never disappoints.

Just been here tonight for food with the mrs food was amazing lovely and hot the waiter was very polite and a lovely guy would definitely recommend and be back again thank you!

Generally good food but prone to mistakes. You dont get reviews for ok food and service but when you serve up lamb that is on the turn you kind of guarantee bad feedback. Shame really because they can excell when they want to.

I would advise anyone to NOT go to Buraq. This evening my Mum asked for a certain curry in a ‘mild’ sauce. We picked it up, brought it home & after a couple bites it was clear to her that the curry was very spicy. A cock up by buraq, but human error, that’s fine I get that. So we politely rang up to ask if we could pick up a fresh ‘mild’ curry to which the nice member of staff replied ‘certainly, we’ll make it now.’ Upon arrival the front of staff were nice & told me & my mum that it will be ready shortly, no dramas. Then all of a sudden out struts the utterly vile manager of the restaurant. He got in our personal space, shouting at us saying we should have brought back the spicy curry. He was extremely intimidating, waving his hands around & accusing us of trying to pull a fast one. All of this was done in front of 4 other people who were waiting for their food (all of which agreed how rude he was). To top things off, once we got home after the horrid experience the new curry he had given to us was the wrong one, YET AGAIN! I have never in my life seen such unprofessionalism from any form of restaurant staff worker let alone a manager. Having read some other reviews it sounds like a common occurrence. Therefore myself, family & friends will never step foot in Buraq ever again. Plus the food wasn’t great either.

Had a few take aways from here. Some are quite reasonable in flavour but then other times you wonder how they can get it so wrong. It's a local take away for us but I think we're going to have to find another as the misses are starting to outweigh the hits. Which is a shame as the portions are decent and the price is good and they always throw in a freebie but I don't think i can carry on getting bland curries.

Been here a few times and always been good food but 2night food was not that good and found hair in the food so asked the manager to have a look for him to get on his high hourse with myself and friend taking pics of us and the food no apologie nothing saying it had come from my dog or of my t shirt got very angry with us and stated we are not welcome anymore shocking the way he was but will defo not return or recomend this place shocking service

Me and my friend have been.ere a few times always enjoyed the food 100% came tonight and my friend food a hair in his curry sauce.. he called the manager over to see it.. no apologies or nothing told us that every one there has no hair funny that the chefs has black hair same as the hair in the food.. then the guy who served us took photos of me and my friend then took photos of the food... a apology would of been enough but they made the matter worst... we wont be going again making us feel like we did something wrong...

We have used this restaurant for many years and the food is very good. If you want a local indian that is not expensive or fussy then try here. The food is non greasy and plenty of it. The flavours are lovely with none of that false indian spice taste. The naan breads are amazing, especially the peshwari and the rice is the best. This is a traditional curry house with no fancy extras that cost the earth. It is what it says on the tin. It is a quirky place and run by father and son who try their best to deliver a good service, a really inexpensive way to enjoy a good curry after work.

My son and his wife love this restaurant they live nearby and recommended us to it, we have been a few times now and cannot fault it at all, not that I would want to, the service is great, it is excellent value for money but the food........well the food is amazing, I have tried a few things on the menu now and considering I have eaten in quite a few restaurants, this one is always hard to beat on all angles, I am looking forward to my next visit as it is always a treat, a big thank you to all at Buraq for giving my family and I somewhere to look forward to eating together

We ordered takeaway tonight and were disappointed when we got home. We got 3 small tubs of garnish that come with poppadoms but no poppadoms. The chicken korma was weak, pretty tasteless and mostly sauce and the lamb dish my husband had wasn't anything to get excited about. We have eaten here previously on numerous occasions however the last time we ate here it was also disappointing. We have had some really nice meals in the past. Shame really that it's gone down hill as it's ideal for us. Also has anyone noticed that management do not respond to comments on here which tells me something! We won't be using Buraq again.

Always friendly and the food is great. Service fantastic never had a problem . Good location easy to get too..just no car park but plenty of places to park.

Awefull never again :( very rude staff 2 hour wait (despite being booked in) never got as far as eating! Too busy doing take aways! Just close resteraunt and concentrate on take away!

Lived in bryn all my life near enuff.always been a excellent resteraunt.nice inside with friendly staff.take away is just as good as sitting inside

Shame on u buraq advertising mothers day meal 3 disappointed mums after booking for 6 30 only got served with poppadoms 2 hours later no food 2 hungry children with us asked to speak to manager got told he was to busy they to busy with takeaways they should shut resturant because obviously they only interested in takeaways people waiting for takeaways offered free drinks we where offered nothing not even an apology we ended up walking out mothers day ruined for 3 mums and families avoid this place like the plaque )

Me and my son booked for the 5 course special £9.75. Although the restaurant was busy and lots of take aways going out - we had a bit of a wait for our meal, but well worth the wait - lovely food - staff very good, apologised for the wait we had ! Very good value for money. Will defo be re-visiting :)

Two hours wait no food manager "too busy" to speak to us! Ruined mothers day! Long standing customers but will NEVER eat here again! Hang your head in shame.....

This has got to be our family favourite Place to order from. Very generous with the food portions and inexpensive. We have never had a bad dish and thoroughly enjoy it every time. Fantastic !

Visitamos Buraq esta noche como mi cuñado siempre órdenes su para llevar aquí. Qué oferta! 8. 99 por 3 platos. Me sorprendió saber que mi fuente de tandoori estaba incluido en la cena. Baileys para terminar en vez de helados. No puedo calificar este lugar más alto. Si había 6 estrellas disponibles Yo lo calificaría como tal. El camarero era muy atento.

Visited the restaurant this evening.......appalling ..service terrible ... food not good ......called and complained and had a call back from the person who stated he was the owner ...abusing me and threatening me .... I WILL NOT BE GOING BACK!!!

Visited the restaurant this evening with Nan and Grandad service was terrible and food not good. Nan complained and the gentleman who said he was the owner swore at her and threatened her 😡😡😡we won't be going back !!!!

Tried the £8.95 for 3 courses on Thursday night, excellent value, food as delicious and portions just as big as ever, nice relaxed atmosphere,

Siempre comida muy sabrosa y abundante. Mi casa para llevar a encontrar comida extra gratis, siempre un toque agradable

Mi familia y yo hemos ido a este restaurante para más de lo que recordar. La comida es siempre de gran calidad y el personal es muy educado y amable. Nuestra hija está hicieron sentir muy bienvenidos y los precios son quizás un poco demasiado bajo, teniendo en cuenta la calidad de la comida. Lo recomiendo altamente.

Después de probar todos los altamente recomendado nueva y restaurantes viene/ventajas puedo decir "me quedaré con "La mejor del Buraq" es el mejor!!!!

Fuimos para un curry aquí la última noche, uno de los mejores que he probado! Incluso comimos todo lo que rara vez lo hacen! Precioso volveremos pronto, gracias!

Tenía una buena comida en el buraq hacen un especial de cualquier correo entrante de cualquier comida de arroz o naan y dos bebidas por £20 cada uno con un extra de 15% de descuento de lunes a jueves. Tuve sheek Kebab de pollo y patatas fritas y por supuesto jalfraze preciosa

Paramos a comer en este restaurante hace unos dos años siguientes el camarero me decía que el cocinero debe han decrecido con chile como una explicación para mis labios de leña quemada (y aún así 2 días más tarde). Este era de un cordero dopiaza - un plato muy caliente. Estábamos tristes en el menú que estropeada por su actitud y la comida. Éramos 8 de nosotros tener una comida para mi cumpleaños, a todos nos había ido desde que abrió sus puertas como para llevar inicialmente. Hemos ido a otro lado hasta la última noche. Habíamos estado en Southport y volver llamado tarde a una comida para llevar. No estaremos dando más oportunidades. El restaurante no estaba lleno y tarde para mi hijo pequeño era las 9pm, así que no tarde para su cocinero. Mi marido comentó que después de un par de cucharadas de curry fue el peor que había tenido, podría haber sido cualquier cosa, marrón con unas cuantas gunge sin sabor de pimienta en rebanadas. Habíamos tenido el mismo plato en un restaurante cercano en enero y que había sido delicioso, como debe ser. Es tan decepcionante como habíamos llegado a realmente como el propietario y su hijo a lo largo de los años, pero no tengo dinero para malgastar.

Sorry Buraq, but even though your food is excellent you have lost two VERY regular and long-standing customers. Booked a table for 4 for 7.30pm Saturday night several days in advance to celebrate a wedding anniversary. Turned up to find the restaurant full, no table available and that we would have to wait about 30 minutes for a table. That's all very well, but where were we expected to wait? There are a couple of seats near the door that were full of people waiting for takeaways. Were we expected to wait stood in the doorway for 30 minutes? We have been regulars at Buraq in the 24 years we have lived around the corner but last night we took our custom to an Indian restaurant elsewhere.

I have visited this restaurant about 6 times now and it has got to be one of the best of its type I have ever eaten in. The food quality is excellent and the service just as good. The last time I had a vindaloo of this quality it was in Kerala, with out a word of exaggeration the food here is that good. I have recommended Buraq to a few of my colleagues and they have all agreed with me and have become regular customers. The waitress recommended the chicken special fried rice and now it is my particular favourite. The portion size is good and if your a big eater try the Tayef Kebab, very tasty indeed. I wouldn't even entertain going to another Indian restaurant when in the Wigan area.

I order takeaway on a regular basis from Buraq and I have never been let down yet the quality quantity and price are all tip top I have tried others but always come back as the reliability of this place is a1 only negative for some could be they don't deliver but a ten minute drive is a small price to pay for great food well done guys keep up the good work

I love this restaurant/takeaway. Food is reasonably priced and consistently delicious, lovely relaxed atmosphere with excellent friendly service.

Called in one Thursday. The place was empty. The food was good though. Chicken Madras was tasty. The onion bhaji were the best. Saag aloo very garlicky. Well worth the visit and on my list to re-visit. Soon!

Sometimes it's busy and you have to wait. Though food is delicious, very fresh and good portions, and cheap. It's be open a fair while so think that's proves a point

Called here Bank holiday Monday last came 2 years ago and was disappointed so thought we would give it another try the decor has been updated and the good was definitely better than our previous visit. Will be back

Really enjoyable meal and service at reasonable prices. Give it a try - it's easy to miss it from the outside but all our food was tasty and good quality.

Went here for a meal with our friends as we drive passed it daily and always said we would go. Doesn't look much from the outside but a lovely little restaurant on the inside. Very good food and very fair pricing so good that we have regularly been back and also had take away from there when unable to dine in. The restaurant isn't huge but makes for a very personal experience and is a lot better as it feels like your being looked after and the staff are very friendly and polite. Would definitely recommend to friends and family who are looking for a nice relaxed meal out if they enjoy Indian food

It's becoming a regular habit dining here. Always book in advance in case there's a large party or a themed night on. Park a few yards away and enter to be shown to a table immediately. Drinks order taken and Poppadums and pickles with us in a few minutes. Fantastic choice of mains dishes with such generous helpings we've never managed a pudding. Four Cobra beers, two Cokes, bottle of Prosecco with starters and mains for five came to under £90. Lovely waiters and a bright airy clean room make the Buraq a winner for the best Indian food for miles

Rang at 5 to confirm the 2 for 1 was still on, they said it was so went. Got there looked busy but quite a few empty tables, eventually got a table and then waited ages for a drink and waited ages for popadoms and waited ages to order then waited ages and ages to get food.Id guess about 2 hours, people came in and once they found out how long they had to wait left. So once wed eventually eaten went to pay, no 2 for 1, eventually agree price after bartering, then told card machine didn't work and it was cash only. Original bill was £29.80 ended up paying £15. Pity despite good food service appalling.

The staff were fantastic. The food was tasty and it was the cheapest indian takeaway for miles around.

Went to pick up a takeaway on Saturday night. Chaos. There were at least 20 people stood around waiting for takeaways to come from the kitchen. Lots of complaints of how long they'd been waiting, one hour plus. I know it was Valentines night but there seemed to be chaos all around. People turning up with bookings and being turned away,no record of the reservation. However, the food when I got it was magnificent,as always. One thing that puzzles me is why they don't deliver? Maybe one of the team could give me an answer to this please. Oh, and by the way, if you are eating in the Restaurant they will not be doing doggy bags any more! Why?

Best value for money place we have been.The food is delicious and the portions are very generous(largest prawn puri ever!)

Sometimes you look at a menu, and you judge what you're about to receive by the prices. You can't do that here, because the exceptionally low prices do not reflect the high quality of the food. What you will get here is extremely good food, extremely large portions, and extremely low prices. Apparently they haven't put their prices up in 10 years. The result? I had a really good meal here for less than £14, and that included the obligatory pint of Cobra. They even offered me a complimentary brandy or Baileys on the house at the end. Ridiculously good value.

just back from a family meal, we had several meals and all were excellent and very different, average prices and decent service but perhaps a little slow but who cares. they gave us a free baileys or brandy at the end which I've not had for a long time.We will be back.

Stunning food. Masses of flavour. Truly, the best Lamb Rejala I've eaten in many years. Husband had Chicken Madras. Thick flavoursome sauce and huge plentiful chunks of chicken. All beautifully cooked. Lean and tender.Lovely decor. Polite waiters. Will definately be visiting again.

Me and my partner use to get takeaway from here all the time however recently we decided to eat in our minds were changed completely. The meal cost over £60 for what normally would cost £15 delivered, the staff were rushed and didn't even state what was on our plate and the day after the meal we both got stomach pains, sickness etc!!Disappointed and haven't been back since found a new Indian!!

Visited buraq quite a few times and always had great food and brilliant service! Because everything is so good we always order too much and end up leaving it or, more often than not taking it home- still as good the day after!!

I have visited this restaurant several times, and have never been disappointed. The menu is extensive as the size of the portions and the quality of the food is top class. If you like indian food give the Buraq a try. You will not be disappointed.

My husband and I have been going to Indian restaurants for over 30 years. This restaurant was recommended by the receptionist at our hotel and we weren't disappointed. We both said it is the best Indian we have ever had (and as my husband hails from Goa that says a lot!). The service was excellent and the food superb. The only thing wrong is that it is 300 miles from home! Many thanks to the excellent staff.

Good menu selection with plenty of veggie options.Good selection of tasty and spicy dips with the poppadoms!Curries were very tasty, and prices good.

We love this place and the food is excellent. Have had takeaways and eaten in the restaurant and both are an equally satisfactory and enjoyable experience!. We always seem to end up here when their is a Wigan game on(Latics or RL)where they have a huge TV screen on the wall - it's like 'home from home'!!

This has now changed its name to Baraq, and apparently have new owners. We went last week only ourselves in Restauraunt and not one person came in for take aways in the one and half hours we were there. Never known it so quiet. Usually we enjoy meals here but will never go again after the last experience, it was awful!

I went to this take away after reading reviews bad mistake.I went to pick up my meal for 4 paid the waiter, then set off with my take away.I got home to find the order was wrong 4 pilau rice instead of 3 pilau rice and 1 chips all the rest of the meal was correct and it came to just under £27.I rang the take away to tell them that a mistake had been made.The just said pop back and they would rectify the mistake.When i walked back into the restaurant i was asked to sit at a table.The manger wanted to see me.When the manger came out to see me, he came out with accusations that i was trying to steal the chips from him i tried to explain that i only wanted to exchange the pilau rice for chips he then became very abusive shouting thief at me and bringing members of staff to intimidate me.As for the meal nothing to wright home about just an average take away with insults.

we have used Buraq as our prefered takeaway for over 10 years since living in the area Indian food is a favorite of ours and as the title states it is and has always been the best Indian takeaway we have ever used, all other takeaways pale in comparison and we find we ALWAYS compare if we use another takeaway when we are away and Buraq always wins hands down. excellent quality of meals and menu choice, size of portions are great!, always excellent service with takeaway orders ready very quickly (usually 15 - 30 mins)cant recommend enough, this is the ONLY Indian takeaway for us!

Try it for yourself that's all I can say, the food and service has been great every time we have been, they do a £20 per person special which s highly recommended... It includes Starter, main course and 3 pints or other drinks of your choice... Including Cobra!

Eat in & had take aways here. Friendly staff & the curry's can be very good. Can be a bit inconsistant with their quality though

Been here a few times tonight was as before excellent all round service and food staff cannot do enough for you - we will be back.

Good value takeaway and there aregenerally a few extras included!!!! Nice atmosphere to dine in the restaurant.

I remember Buraq starting off as a small takeaway, now you can chooseto eat in or have a takeaway. The food is great & you never feel disappointed.

Eaten inside the restaurant and had a take away and the food is top quality and consistently so.

been here plenty of times for both eat in and take aways. never been disappointed. certainly worth a try

The owner and staff are excellent and do all they can to make your visit special. We went on New Years Eve and had a wonderful meal at a very reasonable price. I would recommend this restaurant and have been many times. You will not be disappointed

The menu is so good my husband is a vegetarian and hes spoilt for choice, the service is second to none the staff cannot do enough for you, they are so friendly. the food is always freshly cooked and it is always of a very good quality. It is very clean and bright and the music is background so you can have a good conversation, the prices are very reasonable and if you go in the week you get a discount, you can also telephone for a takeaway and you get lots of free extras with your meal. the location is very good it is facing the railway station for Bryn which is a direct line to wigan and liverpool it is also on a good bus route to nearby ashton in makerfield and wigan. .