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The best restaurants serving Indian food in Radcliffe West Bury North West
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
71 Opinions in 2 websites
Ordered my food here when first opened on a Saturday. Said it would be 30-40 minute wait which I was okay with. Waited that time and once it had been 50 minutes I went and checked it was still coming. They looked confused and almost like they had forgotten my order… then went on to say it will be an extra 10-15 minutes. I waited that time again and it got to 20 minutes and I went and checked again, in which I was no longer hungry I had waited so long, and all my family I was with had had their mains and desserts already, so I simply asked for a refund instead. The manager was very rude with an attitude and then continued to shoo me away and said “WAIT five more minutes” in which I complained further saying no, I have waited an hour and forty already, the least you could do was take five minutes to give me a refund after leaving me waiting nearly two hours for food. The manager was not only rude to myself, but his other young staff members who worked for him, which I saw and watched while I stood my ground and waited for a refund. Appalling attitude and shocking customer service, whether the food would have been good or not i’ll never know, but the service and attitude from staff alone was disgraceful!