The best restaurants serving Indian food in Westhoughton South Bolton North West

Visited recently as a group of six. I will start by saying that the food is always excellent here and the staff very friendly. However, the service on this occasion was very poor. We were seated for 7.30 which was our booking time. 75 minutes later we were still waiting for starters having only had poppodums. When the starters did arrive we were one missing. 2 hours after being seated at 9.30 we still had no main courses. Only when we indicated we were going to leave did our food arrive. We were not the only ones in this situation that evening. Staff were apologetic and indicated they were ‘busy’. However, during the 2 hour wait we had seen many take away bags being collected and people were still being seated. It appears that take away takes priority over those eating in the restaurant. Advice would be to turn down take away orders if restaurant bookings can’t be served in a timely fashion. Despite the food being excellent we would think twice about eating in again. Friends that were with us had experienced this previously so I don’t believe it was a one off. They thought they would give the benefit of the doubt but I don’t think they will visit again.

Sent the wrong order which I paid for at the door at 9.30pm. I phoned the shop to inform them that they had made a mistake and sent the wrong order and I was shouted at and belittled by “the manager” who told me that the driver had delivered the wrong meal. He then lied and said he wasn’t the manager. The driver came back and demanded that we pay again for the meal to be delivered which obviously we didn’t. I phoned the shop again to ask for a refund which was refused. Again, the guy on the phone shouted over me so I put the phone down. He then continued to ring my phone constantly harassing me until after 11pm. I will never order from here again. £33 of food which I was allergic to was thrown away and the abuse I received was simply awful. Scary stuff for a woman to receive unwanted and intimidating phone calls until 11pm. They are very lucky that I didn’t get the police involved.