Delivery
Pickup
Outdoor
The best restaurants serving Hamburgers food in Portsmouth South East
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
40 Opinions in 1 websites
We had a particularly long day and needed some food after not eating all day. We ordered via the app and selected to collect from a “collect and serve” parking bay. After a long winded wait, the food had not appeared. I decided to go into the store to ask what was occurring with our order. When I went into the branch, it was chaos with customers of all ages shouting at staff, staff looking very overwhelmed and overworked, no orderly queuing just people cramming close to the tills to get attention - absolute carnage!! I felt so sorry for the folk working there, who despite being F’d and blinded at and insulted, were remaining calm, professional and working their way through orders to put things right if any errors had been made. The young chap Tommy who sorted my issue out calmly and in a timely fashion, with no mishaps, despite the carnage around him. Complete hats off to every member of staff who was working today, ignore the rude people, not everyone is like that I promise and what you do is appreciated!