Delivery
Pickup
Outdoor
The best restaurants serving German food in Guildhall York Yorkshire and The Humber
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
562 Opinions in 2 websites
I’m not quite sure what had happened but it seemed like there had been a meltdown at the place so possibly this is a one off? Waiter was very lovely and trying his best but something had clearly gone wrong. We waited 20 minutes for our food and drink order to be taken. Another 30 minutes waiting for the drink to arrive, it never did so we went to the bar to ask for them. Another 45 minutes after that the food still hadn’t arrived, no food had come out of the kitchen for any table in the past hour at this point. The table next to us had their food come out having arrived 45 minutes after us. We asked if our order was coming and they said they had lost the ticket. (Bear in mind when we ordered we were the only ones in the place) At this point we had a tour booked on the evening we needed to get too. So after 1 hour and a half spent sat down, we decided to leave, we asked if the pint and Pepsi could be on the house for the time we had wasted and never getting any food, however, this request was denied. Really disappointed by what had seemed a good place to visit based on reputation.