The best restaurants serving German food in Guildhall York Yorkshire and The Humber

I’m not quite sure what had happened but it seemed like there had been a meltdown at the place so possibly this is a one off? Waiter was very lovely and trying his best but something had clearly gone wrong. We waited 20 minutes for our food and drink order to be taken. Another 30 minutes waiting for the drink to arrive, it never did so we went to the bar to ask for them. Another 45 minutes after that the food still hadn’t arrived, no food had come out of the kitchen for any table in the past hour at this point. The table next to us had their food come out having arrived 45 minutes after us. We asked if our order was coming and they said they had lost the ticket. (Bear in mind when we ordered we were the only ones in the place) At this point we had a tour booked on the evening we needed to get too. So after 1 hour and a half spent sat down, we decided to leave, we asked if the pint and Pepsi could be on the house for the time we had wasted and never getting any food, however, this request was denied. Really disappointed by what had seemed a good place to visit based on reputation.

The food was delicious but Zubie really stood out with her excellent service. She went above and beyond in her kindness and could tell that she really took care of her team! Would come back just to see her!

Accommodation is surprisingly 3 star! The bed was comfortable and clean but that is all that can be said. Very noisey no soundproofing in the ceiling so heard toilet and shower being used every morning at 7.30!! In the room above. Bathroom required a good deep clean ( a lot of black mould behind the toilet , in the shower ) poor bodge job to repair the wall of the shower. You get what you pay for...parking included which was secure. Would I return? Highly unlikely.