The best restaurants serving Fast food food in South Lanarkshire South West Scotland

My family and I were unfortunate enough to call into Roadchef Hamilton brand on the M74 Northbound McDonalds branch yesterday afternoon at about 2pm on our way to holiday in Scotland from North Yorkshire. We all had a meal each and then 3 of us treated ourselves to McFlurrys. Whilst my eldest daughter had nearly finished hers she found somebody’s fingernail in her mouth. This made her very distressed and upset and was utterly disgusting. It even made myself feel sick. I went to speak to the duty manager ‘Amanda’ and was quite shocked at her response of shrugging her shoulders and going to simply get a replacement (as if we’d want another McFlurry after what had just happened). There was no great sense of alarm, any great apology and certainly no intention of trying to make things right or investigating why it happened. I couldn’t even get a refund of £1.69 as my wife had made the payment on her app and she was waiting in the car outside. The attitude of ‘Amanda’ was shocking, she literally said ‘I can’t do anything about it’. It’ll certainly put me off ordering anything from McDonalds ever again.

Not good Indian food... Stale, reheated, dry, not authentic. Taste not good, horrible to be honest. Hygiene standards questionable- Salad beside raw meat displayed for all to see. Customer service poor. The staff seem unhappy and maybe given up. I wouldn't recommend getting food here.

Pick another service station unless you want to damage your car. Thought the roads in and out had been bombed the pot holes were that bad.

This place was mobbed. 35 minutes for a takeaway. Machines did not give a receipt with a number, no number displayed on the screen. Lots of staff but Managemet not helping much. It was just utter carnage in that place. I felt really sorry for the staff who still managed to remain calm and courteous. McDonald's get some sort of structure that works