The best restaurants serving Fast food food in Arbroath West and Letham Angus Central Scotland

Food was horrible and over cooked could not eat it had to put in bin

I’m regular costumer of your brunch in arbroath mainly. Just wanted to share my story from yesterday and your managing staff behavior. Ordered meal for all family yesterday afternoon through Uber our delivery was fine but there was wrap missing for my son. So called arbroath mc Donald lady manager answers the phone I explained situation and before I managed ask what’s the options she rudely said “is nothing to do with me ask Uber for refund “ and hang up on me. So I get in my car get to mc Donald spoke with other manager she said at least sorry and passed me wrap what was forgotten to put in my bag and was stone cold. I working myself as manager in hospitality event industry and just wondering how do you train your staff? On our side is always “ our costumes our gods “ no matter what they want because we are paid from the money they spending. That manager lady in arbroath wasn’t only rude but her behavior was absolutely disgusting and instead saying at least sorry and try to solve the matter with me she ended phone call without word. That kind of person should work on factory line or somewhere where she not dealing with the customers because people as her damaging your reputation.

We have not been to a KFC for some time. We had difficulty understanding the menu and talking to the young man who took our order as he did not speak loudly and clearly above the background noise. We ended up paying for much more than intended, which we realised when we received the order Both the chicken and the chips were overcooked and not nearly as crisp as we expected.