The best restaurants serving Fast food food in Northern Parishes Stockton-on-Tees North East

The drive through service was very good, more or less immediate. The food was hot, good and value for money.

Delivery through the App is incorrect more than 90% of the time. So much that when you complain through Uber Eats they won't offer you a refund, as you have contacted them too much. Almost always items are missed, food is cold. You are literally just giving Monday to McDonald's if you order through the App at this store. Uber Eats just cut you off when you call for a refund, saying the system says you are not entitled to a refund. Total disgrace.

Ordered on the app for quickness, how ironic! Used the drive thru, were given our drinks and mayo and asked to park up to await 2 meals which were for our teenagers. Waited 20 minutes watching several cars coming through the drive thru after having being served. Went in to be told they had no record our our meal and didn't know what had happened. The manager said he couldn't give any discount but would upgrade both meals and add extras. Meanwhile the Indian takeaway we had collected for ourselves previously was getting cold but we waited again and after about 5 minutes they produced our order. On arriving home we found no upgrade had been made and the only extra was a portion of popcorn chicken! We had to heat our Indian food back up before we ate it, but it was by now, lukewarm. Terrible service with no ownership taken an no real apology or explanation.

Called in just after 9 am with my granddaughter as car park pretty empty and drive through fairly empty placed 1 order of pancakes and not many people waiting and thought nice to sit in for a change. fast forward 25 mins, I along with several others asked for our orders, staff apologised and offered refund. However then proceeded to mention they only had one oven working and were doing their best. It would have been nice to have been given the choice after a 25minute wait for “fast food” or leave. Could have been managed better.