The best restaurants serving Chinese food in Knightsbridge and Belgravia City of London, Westminster London

As usual, an extraordinary happening with a lot of well-being and warmth. See you next time.

Phoned at 11.55am yesterday to check availability for lunch on the same day .I was informed they could accommodate a table for two at midday (so 5 minutes away ) I politely said we would need a little time to get there and would arrive in less than 30 mins but I was informed if I couldn’t get there within 15 minutes I could not have the table !!I have never experienced anything quite like it and absolutely appalling customer service !Having since read many of the poor reviews they obviously did us a favour and we ended up enjoying a fabulous lunch at the OWO !Hospitality is supposed to be about accommodating guests requests the best way possible but not here!!They obviously don’t want or need the business and I certainly won’t ever be spending my hard earned money at any Peninsular Hotel if this is the way they treat there customers !!! Good day !

The restaurant's prices are not simple, yet the employees get angry when you don't pay for the service, which is optional and not mandatory. When I asked the employee to remove the service charge from the bill, he told me that he will not give you a table again! Considering himself the owner of the restaurant or that I am present as his guest! I pay for my food in the restaurant and he has no favor over me. When I asked the employee at the reception to give me his name, she did not give it to me. My question is, does the restaurant belong to the employees and is the customer obligated to pay for the service, which is optional for the customer and not mandatory! Or am I forced to pay them this fee or will the treatment be different? They are really bad and are insulting the branch in London.