The Rosebery at Mandarin Oriental Hyde Park, London in City of London, Westminster

Este lugar se ve bien, la impresión es un elegante salón de té británico. Desafortunadamente, han perdido un poco de ese ambiente encantador y pasado de moda. El servicio es errático, habían perdido nuestra reserva, nos dieron mal asiento con la espalda contra la habitación y la ventana. Los clientes estaban mal vestidos con zapatillas y lo que parecía ropa de gimnasio, no todos, pero lo suficiente para hacernos sentir sobrevestidos. Todos los demás invitados se desplazaban en sus móviles. Estaba muy lejos del Ritz o de cualquiera de los salones de té clásicos de Londres. No me habría importado ni un poco que hubiera sido algún pub o restaurante casual, pero The Rosebery está situado en uno de los hoteles de lujo más emblemáticos de Londres y esperábamos que el Rosebery fuera muy elegante. Dicho esto - la comida era excelente! El curry verde tailandés que comí fue en realidad el mejor que he probado fuera de Tailandia!

The hotel was amazing the staff was amazing bravo

Have been contacted to leave a fake 5-star review, beware!

This hotel buys their reviews :) Been approached by a number to get money to leave a 5 star review

As usual, an extraordinary happening with a lot of well-being and warmth. See you next time.

Lucho menu is not something that one would fancy again, lemon chicken hardly had any lemon flavour, Dorset Crab Tacos were soaking in oil, Palta Cardenal, was bland, you can’t even taste the prawns, Ceviche Chileno was ok, empanadas were again soaked with oil, no flavour whatsoever, Arroz Con Leche was bland. Wine and champagne list is perfect, service was acceptable.

Después de meses de planificación y en mi cumpleaños siendo el 12 de octubre yo y un grupo de amigos y familiares cenamos en el restaurante Rosebery para el té de la tarde. Un hotel de alta gama, nos vestimos apropiadamente. Nos llevaron abrigos y nos escoltaron a nuestros asientos. Nada más que cortesía y perfección hasta ahora. Todos quedamos impresionados. La mesa en sí estaba inmaculada, sentada ligeramente baja y un poco incómoda para algunos. £ 85 por persona para el té de la tarde, así que fue un placer y una ocasión especial. Nos preguntaron sobre bebidas (el té estaba incluido) teníamos agua para la mesa. Mi amigo me compró una copa de champán porque era mi cumpleaños número 50. El té de la tarde en sí estaba bien. Sin embargo, no creo que los pequeños platos de pequeños bocadillos equivalgan siquiera a dos rebanadas de pan. Algunos tenían un aperitivo de cóctel de gambas que venía en una lata pequeña para compartir entre dos personas. Mi aperitivo si lo hubiera raspado todo de la lata habría encajado en una cuchara de desayuno, los pequeños trozos de galletas saladas (si se hubieran vuelto a juntar) ni siquiera habrían hecho medio remache. Una vez más, aprecio el hotel de alta gama en el que estuvimos y la definición de ala carta, pero realmente! Los pasteles, sin embargo, eran inmaculados, no hay refunfuños allí, pero en comparación con la porción exigua de sándwiches quizás demasiados. Hacía un calor excepcional dentro. Recibimos una olla de té entre dos personas (si estabas tomando el mismo tipo de té - aparentemente se incluyó el té) y un vaso de agua (mientras recargado de la misma botella que no logró recargar el vaso de todos) durante las dos horas y media que pasamos allí. Solo me preguntaron si quería otra copa de champán, creo, por el precio. La cuenta - esto llegó a casi £ 800, así que la queja aquí es que £ 14 de eso era para el agua, ni siquiera una botella de agua fría sin abrir que se dejó en nuestra mesa para ayudarnos a nosotros mismos, sino una jarra de lo que solo puede haber sido descrito como agua del grifo vertida por el personal y nos rellenó con el resto que ni siquiera llenó el vaso vacío de todos y un cargo de £ 99 gratificación. Así que £ 85 por persona pasó a £ 101 por persona. Al no haber estado nunca en un restaurante tan magnífico y de alta gama no sabíamos si podíamos o no quitar la propina o incluso cuestionar el costo del agua de £ 14 así que lo pagamos. Tengo que decir que no me pareció excepcional el té de la tarde o la relación calidad-precio y me sentí robada y molesta porque mi familia y amigos tuvieron que desembolsar más de lo que esperaban y arruinó mis celebraciones de cumpleaños. Decepcionado es un eufemismo y un lugar al que nunca volveré. Zoe O’Reilly

Tomamos el té de la tarde en The Rosebery y fue espectacular. Cada bocadillo, bollo y postre fue preparado a la perfección. Mi hijo celíaco estaba absolutamente encantado, porque la versión sin gluten del té de la tarde es tan variada y deliciosa como la “normal”. El pan sin gluten era tierno y tan elástico como cualquier pan con gluten que haya tenido. Los bollos eran cálidos y vaporosos, pero no demasiado desmenuzables. Nunca habría adivinado que eran gf. El camarero era encantador y atento. A partir de ahora haremos de The Rosebery nuestra última parada obligatoria en Londres antes de viajar a casa.

Great location. Service and breakfast

I recently attended a finance work event at the Mandarin Oriental Hyde Park, and it was an exceptional experience. The venue itself is stunning, with a beautiful building full of character and elegance. The atmosphere was perfect for the event, with a classy yet comfortable vibe throughout. The reception was flawless—staff were attentive and professional, ensuring everything ran smoothly. The food was also top-notch, perfectly prepared and presented. Overall, a fantastic venue for any organised event, offering a great balance of luxury, service, and ambiance. Highly recommend!

Clean , high quality service , beautiful hotel . Best hotel services.

The hotel is beautiful, They have lovely dessert (Millefeuille)

An Oriental Hotel is always excellent, as is this one, but none of them compare to the original hotel - The ORIENTAL in Bangkok. Just faultless perfection.

The afternoon tea here was absolutely amazing. Excellent service and atmosphere.

The attention to detail this hotel provides is unreal, we are very happy and very grateful:) Firstly, we landed in London very early and arrived this hotel 5 hours early than it should, staff tried very hard to accommodate us, and even seated us with free breakfast, than they quickly sorted a room around 11:30 am for us to check in Secondly, I am such a sunflower lover, and by chance, hotel lobby have some really nice sunflowers to display, so I took few photos. The guy called Kevin (I really hope that is his name) helped me and my husband to taking some pictures in front of flowers and I just expressed how beautiful those sunflowers are, and I how much I like them back home So he took our name and room number, and arranged sunflowers for our room with a real nice card with it, I lost my words for these actions We love travel and travel often with all big branded hotel, but these actions this hotel given is above and beyond, I can honestly says I love to stay here again for numbers of reasons but above all that, this hotel just showed me, they do really care about their customers I hope everyone can have the same experience as we do

If you're staying in London then this is the place to stay, quite simply the best and most amazing hotel with a better service than any high end hotel l've stayed in. We planned our 25th anniversary weekend and chose to stay at The Mandarin. My wife and I have stayed at every London high end hotel over the years. It's been a decade since I stayed at here.... I wish I hadn't left it that long. From the door staff to the concierge and butlers, every thing is meticulously delivered right first time, every time. Special shout out to Jonathon Vazquez who simply blew us away with his planning and attention as well as a number of very professional and thoughtful staff members including our butler AJ. . The food was of the highest calibre, the ambience was outstanding, the team were expert and the location is astounding.... Don't stay anywhere else and waste your time on the other establishments. I highly recommend the Spa, and one of the most amazing parts of the stay was a certain in-room dining menu which serves the most amazing chicken tikka masala to rival any top Indian restaurant. I will, one day, actually make it to the Aubrey which is located below the hotel but unfortunately I didn't yet again!! Thank you Orient Mandarin team for making our anniversary truly amazing and giving me some faith back in real hotel opulence by not just talking the talk but also walking the walk... it's not a catch phrase to you guys it's a core belief

Mandarin Oriental Hyde Park is an iconic London hotel, known for its exceptional service, luxurious accommodations, and prime location overlooking Hyde Park. Guests rave about the elegant atmosphere, spacious rooms, and world-class dining options. While it's certainly a splurge, the impeccable attention to detail and unforgettable experience make it a top choice for discerning travelers seeking the best of London.

Mandarin Oriental top notch as always. Also glad to see the Hong Kong flag hanging proud.

Went for dinner reception for a wedding calibration the bar tender with long curled up hair was the rudest bar tender I have seen he was racist and obnoxious didn’t expect this from such a prestiges hotel very disappointed will never recommend anyone to host a function here

Great experience at dinner with Heston Blumenthal.

Lovely hotel and superb staff would definitely recommend

We booked for breakfast and the service was excellent and we were treated with great courtesy. Thank you Holly, Roberto and all the staff there. You were wonderful and understanding. The service, food and quiet place for the price paid were worth it and more.

The sheep were so friendly! They made my feet shine with their massage. I would 100% come back if just for the sheep massage special and the pig poop facial.

Staff were very friendly. Able to change our room after Aircon was broken. Beds are very hard and the diptique toiletries weren't very good. Balconies covered in cigarette buts. Also ask an extortionate amount for wi-fi. In room dining was very slow. On the whole expensive rather than luxury.

When i went to the hotel I met mr.paul and mr.james and ms.Ashley they are the best staffs in the hotel they helped and finished my problem within 3 minutes Thanks very much.

We tried the hotel after noon, the service was a bit slow, but the experience was worth it

Amazing set up and coctail are well made, but you pay the price. The food is amazing

4 times I have stayed there. Once they keep pushing me to upgrade to large suite. Next time my Window opened to garbage can. Third time there was small theft by employess. Fourth time the sofa was so dirty that I had to put towels to sit on it. When I mentioned the problem they just try to clean but since the stairs was so deep. Making reservation is extremely challenging in particular with sales person Aiden who should be in another business not hospitality. Extremely rude . Will never gp back. Building is old. You can see water leakage in rooms and suite. Food selection very limited.

Mandarim is my favourite. Always nice food service & people around

Very central. Thank you for your service.

First night in the room and the food in the room is mouldy, my kids ate some of it and I’m very concerned about their health.

Frankly, I entered the lobby, had a coffee, and sat there. It was a very nice experience in terms of service and food, and the entrance to the hotel is very beautiful.

Excellent hotel would recommend

Fantastic and luxurious place to Stay

I went for afternoon tea. I liked it, although I actually prefer the Ritz in terms of service and elegance.

Went for the afternoon tea. Amazing selection of fresh pastry, sandwich and wide choice of tea and drinks. Amazing customer service. A top choice recommendation for afternoon tea.

Rat (or mouse) infested hotel!! Not a joke. Loud music, terrible out of all Mandarins. Imagine eating dinner at the restaurant (Lucho) and you see a rat (or mouse) run through the restaurant? Not a joke. Disgusting. They even gave us a "rat credit" for drinks, so terrible. Their excuse is "it's London, it will happen". What a joke. Other hotels in London don't seem to have this problem. Music was loud and couldn't sleep until about 3am. It's ridiculous. But how nice, they sent me ear plugs. So kind (not). Didn't help. This is a Mandarin charging $1,000/night+. Definitely never coming back. Four Seasons is a much safer bet. I've stayed at Mandarin's all over the world: Lake Como, NY, Dubai (love this this one). The London one is the worst. After this terrible experience, just wanted to sit for 20 minutes and get a coffee, the extremely rude hostess with her stuck up attitude just said we are full. One small chance to make it right and this is the answer for getting coffee. Please guys, don't fall for management's canned copy and paste response apologizing, bla bla bla. The attitude of staff matters a ton when staying at a nice hotel, apologizing after the fact doesn't do anything to help my terrible experience. I'm an experienced traveler who spends a TON on hotels, do NOT stay at this hotel.

very bad white stuff on bed and uncomfoortable doing sus

Very luxury hotel , I will be back soon

Very clean, staff very friendly

Location, no mistake, not a minute away from Harrods Spacious room and bathroom (if I could rate it more than 10 stars, it would be worth it) The service is amazing, I am very excited if I say I want the moon, they brought it It caught my attention that every day they clean, they put Skin Care products from Brand They care about every detail for each resident The spa is nice And the after noon is crazy

Breakfast was really bad, cold and spent £170 for 4 fry-ups 😂… was very disappointed

We stayed for 3 days and our conclusion is unfortunately mixed. Positive: Location very good Service was very good, except for breakfast, where we had to wait 15 minutes every day for the cappuccino etc. General condition very good Negative: For example, there are no egg dishes included in the breakfast price and they have to be paid for expensively. We know it differently from Hong Kong etc. The selection is ok but not outstanding either. For example, there are no soups, meatballs, or sushi. Room small and dark, no view as our room faced the back yard. All in all, the stay was ok, but we won't spend our next stay in London in the MO.

Guys be careful in mandarin oriental workers stealing money straight from safe! It’s terrible feeling to understand that you can’t feel relax in your own hotel. They do it last day so you won’t understand! They took from my boyfriend wallet all dirhams which he had was around 2000$ also had 5000$ and from this pack they took 1500$ so in total 3500$ I’m feeling disgusting to have such a brand as mandarin oriental treating their guests this way.

Amazing ! We had a wonderful stay at this establishment. Robert, the doorman, is always smiling and it was a pleasure to see him every day. The breakfast buffet is very complete and the staff very pleasant. The common areas are impeccable. The wellness area is very well equipped.

Nice place and best comfortable atmosphere.

Everything with this hotel is absolutely exceptional and outstanding. I got so spoiled here these days that I can’t go to another hotel anymore. My husband and I always stay here when we’re in London and need a romantic or shopping weekend. This time we stayed in the 2 bedroom suite with the kids and they had the best time ever. Emily, the exceptional butler, was making them feel like they’re the most important guests here ❤️ The rooms are huge and sensational, all the staff from the door guard to the spa manager were so caring and welcoming. Everything was beyond perfect. We feel like royals here! I can’t wait to come back in the summer again 😍

Amazing room with amazing service from the team.

BEWARE! Four of us booked to have afternoon tea this afternoon priced at £79 per head. We rebooked too because our last visit a few years ago was outstanding. Today was not outstanding - the service was not first class and quite slow. But the point I want to make and warn you about is that when the bill came for our £79 afternoon tea, they charged us a service charge of £12 per head!! The service was nothing exceptional And no difference to what you might get at pizza express!!!!!! So disappointed

Beautiful building, service so attentive and warm.

We had a fantastic weekend! The breakfast buffet was the best we've ever had. The staff was amazing. Highly recommended! Can't wait for our next visit.

Beautiful tearoom located in the Mandarin Oriental Hyde Park hotel. The tea and snacks were delicious and the atmosphere was wonderful. I would recommend

Excellent! Love everything about my experience .The staff were very helpful and attentive Appreciate that they suggest what’s the best tea for sandwiches, scones and sweets. Service was very friendly, attentive, and approachable. Big thank you to Evelyn(staff) . Definitely I will recommend this to everyone .

My girlfriend and I had an exceptional stay at the Mandarin Oriental. From the moment we arrived the service was incredible. Rhea and Joe in reception were really welcoming and ensured a smooth check-in experience. Stef in guest relations gave us a lovely tour, showing us all the hotel had to offer. The breakfast team were amazing with impeccable service throughout. We had a lovely welcome from our host Milli, and then served by Daniel who provided us with a delightful start to the day. Dinner by Heston Blumenthal was an incredible experience, made even more memorable by the fantastic service from Marianna and Paul. Their attention to detail and friendly demeanor really enhanced the dining experience. We capped both nights off with drinks in the Aubrey and with Mateo's attentive care, he brought our evenings to a perfect conclusion. A truely remarkable stay. 5 stars all around for the exceptional team at the Mandarin Oriental.

Quelle expérience incroyable. L’hôtel est une pépite : le service est excellent, la chambre très comfortable, le spa très agréable. Belle surprise du restaurant japonais The Aubrey. Tout cela a un coût mais vous êtes à Londres.

Lovely afternoon tea room. We really enjoyed our previous time. Best hospitality. Thank you so much🧧🥂🍰💚❤️🐲🧧

Sin lugar a dudas merece cada céntimo. El personal es súper atento, siempre a tu disposición intentando ayudar lo máximo posible. Disponen de una piscina bastante grande en el centro de la ciudad, solo por esto ya repetiría. Todo está impecable, limpio y cad a detalle muy cuidado. La habitación muy amplia y tienen muchos detalles con los más pequeños, las camas son muy cómodas y amplias. El desayuno muy variado. En la cena coincidimos con Alba una camarera excepcional, súper atenta con nuestro bebé. Sin duda repetiremos

Mandarin Oriental Hyde Park, London is the epitome of luxury. The rooms are beautifully appointed with stunning views of Hyde Park. The dining options are world-class, offering a culinary journey through various cuisines. The spa provides an oasis of tranquillity and rejuvenation. With impeccable service and an unbeatable location, it's a five-star gem in the heart of London.

The saff were absolutely wonderful and extremely helpful! The room and its amenities were fantastic. The food was amazing, and the service standard was an easy 5 star! Can't wait to come back.

My Husband and I had afternoon tea at The Rosebery in January to celebrate my birthday. We love taking afternoon tea as a birthday treat and have been to several of the luxury hotels in London and elsewhere over the years. I can honestly say, that I think that this was the best Afternoon Tea I have ever had. We are both Vegan, and usually afternoon tea for vegans can be a bit lack lustre but this one was excellent. The flavour combinations for the sandwiches were quite traditional- but beautifully balanced and executed. My favourites were the wakame and cucumber and artichoke and olive tapenade. The scones and preserves were delicious with a very good vegan ‘clotted cream’. The star of the show were the cakes. They were next level delicious, so pretty to look at and the perfect size. We also had a pairing of sparkling tea which was a real surprise and so refreshing and delicate. We really enjoyed it. We were looked after so well by Tarek. He was so sweet and really made our experience special. Other things that made this Tea stand out: The decor and ambience is gorgeous. We requested the table next to the fireplace and this was delivered. I was very warm and comfortable all afternoon. I was given a special birthday cake (pistachio and raspberry) which was a lovely touch. All of the staff were very friendly and were happy to take photos for us. I highly recommend The Rosebery for Afternoon Tea. If you are looking for a luxurious, special experience in London, this is it!

xperience an Award Winning Quintessential British Afternoon Tea Experience with The Perfect Knightsbridge backdrop located in one of London’s most fashionable destinations. Nestled within Mandarin Oriental Hyde Park, the talented pastry team add a contemporary, seasonal twist to this British tradition through a selection of delicate sandwiches, specially curated pastries and freshly baked scones served from unique hanging cake stands. A bespoke menu of 29 different loose-leaf teas is offered and guests can also enjoy wine, sake, beer or Sparkling Tea pairing Sharing the menu Winter Wonderland Tea at The Roseberry SANDWICHES Scottish Smoked and Poached Salmon Rillette Pickled cucumber, dill cream, Granny Smith apple and trout caviar on beetroot bread Prawn Cocktall with Avocado Seaweed and confit tomato on brioche Norfolk Bronze Turkey and Confit Corn-fed Chicken Chestnut, cranberry and orange chutney with tarragon on brown bread Treacle and Herb Marinated Sussex Wagyu Roasted Beef Parmesan and mustard spread, watercress, coleslaw and horseradish rémoulade on herb bread Clarence Court Finest Cotswold Egg and Black Truffle Egg and black truffle on white bread Somerset Goats Cheese and Onion Compôte Tart Roasted butternut squash, caramelised pecans and winter salad FRESHLY BAKED PLAIN AND CRANBERRY SCONES Accompanied by Cornish clotted cream, strawberry jam, ginger preserve and rose petal jelly HAND MADE PASTRIES Winter Wonder"FAN* Hazelnut sablé, Opalys 359 cremeux with Yorkshire clementine and yuzu curd Toffee Funfair Royal Gala Apple Greek yogurt mousse, confit apple and cinnamon streusel Candied Chestnut and Dark Forest Fruit Tart Honey Genolse Christmas Acorn Tanolri 64% dark chocolate ganache, caramelised pistachios and raspberry caramel Iced Profiterole Vanilla Ice cream and chocolate sáuce

We went here for high tea and it was FIRST CLASS. We were looking specifically for a high tea that was gluten free. Rosebery accommodated us completely and without question. My wife and I are also vegetarian and the sandwiches offered reflected that. My daughter is gluten free but not vegetarian and had specific modifications she wanted - she was accommodated promptly and without question. In all respects, the service was exceptional. The sandwiches were delicious but the real highlight was the scones and other deserts, all gluten free, all mouth wateringly good. Also the tea itself was lovely, they had a huge menu of tea from all over the world, all of which we enjoyed immensely. The only negative was it was quite expensive. Well worth it for us as a one-off, but not something affordable too regularly. Still, highly recommend - for any type of high tea, but especially if you need allergy accommodations.

We visited yesterday 12th December. A great experience from the moment we arrived at the Rosebery Room for afternoon tea. Nothing was too much trouble for the staff to make our stay comfortable and memorable. It had just been raining heavily and the reception staff took our wet coats and placed them in the cloakroom. We were seated at the bar and had cocktails while waiting for our table to be prepared. The Rosebery looked stylish and festive with a sparkling Christmas tree and bright and cheerful Christmas decorations. We soon forget about the rain outside. We were soon seated in two comfy wing chairs and the afternoon tea selection was explained in detail by staff. We ate a delicious tea. A special mention of thanks to Holly and waitresses who made us feel so welcome. We will definitely visit again.

We had a work lunch today at Rosebery. As we have had afternoon tea here for several times in the past (which was amazing by the way!), we decided to have lunch today instead. The hotel and the restaurant are looking beautiful and cozy with all the Christmas decorations. George, Ivan and their team have been amazing, so helpful and accommodating. We love the festive menu, the tea and the dim sums are gorgeous. It was light and tasty, nothing too heavy. The tea was delicious and the desserts are yummy and not too sweet. THANK YOU so much for creating another amazing and wonderful experience for us!!

Firstly the room is absolutely stunning, they have a beautiful counter with all fresh pastries and the decor is beautiful. Out coats were take. And we were shown to the table. We were given a hot towel which was a lovely touch being, and almost like a palette cleaning tea. However the tea was ice cold which I’m not sure if it was supposed to be that way. We were explained the menu and the process if the whole thing and ordered our teas which were lukewarm but very nice. We were given our sandwiches almost 50 minutes later and it was a bit awkward. I called in advance to say that we were celebrating a baby shower with my sister who is sitting there 8 months pregnant. We were given smoked salmon sandwiches, lobster rolls, pastrami which she didn’t want to eat, just in case. We ordered some more of the chicken sandwiches which were delicious. About 30 minutes later we were offered another tea and the pastries came out. They were incredibly impressive, and I would say the cheesecake was by far my favourite. The whole process of the afternoon tea was incredible slow. We were sat in the room for almost 4 hours because of how slow the service was. We kept calling different waiters to get the next ‘course’ but we didn’t know which waiter was ours as they hadn’t said their name. Anyways by the time the end of the tea came, they bought out a beautiful congratulations plate for my sister for her baby shower which was lovely. But then the worst bit came… the bill. My brother in law had contacted the hotel In advance and paid for us all as a surprise, which my mum and I were aware of. However, as we were getting our purses. The head waiter gave my sister the bill of over £300. It was supposed to be taken care of! So I went up to him and he said he had made a mistake and there was no payment needed. My sister then got incredibly upset and cried on the train that her husband spent so much money on her having a nice day out and felt incredibly guilty the whole way home. Thanks a lot mandarin oriental, day ruined.

We had a vegan afternoon tea here with a champagne flight. The staff were excellent. Some of the tables are a bit squeezed in. The food itself was the best vegan afternoon tea we have ever had, better than other five star hotels. Excellent selection of sandwiches, good vegan cream with the scones and beautiful cakes.

They tea and treats where great, service excellent. The major distraction was the woman playing the electric violin, mostly Disney songs. Very distracting and very below what you would expect at the MO in London, not very classy or refined at all and it took away from what should have been a nice relaxing experience.

The worse ever customer’s service /afternoon tea I have ever had!!! The Check:RB0055664 I have been several times for a private dinner and on different occasions at the Heston Blumenthal restaurant et Mandarin Oriental. The service and the food was always impeccable. This time I went to the Rosebery Restaurant at the Mandarin Oriental on Thursday 5th of October 2023 at 6.30 pm to meet up with my friends . I booked afternoon tea for several friends . When I booked the afternoon tea I provided my credit card details to secure the initial booking . I have notice that in the case of late cancellation or no show there is a fee of £50 . As I was not sure how many of us would want afternoon tea and how many would want just a glass of wine or cocktails etc I called to the Mandarins Oriental on Tuesday to check whether it will be a problem if some people just decided to have a glass of wine / Champaign instead of the afternoon tea . I was told that wasn’t a problem at all and cancelation charges are applicable on late cancellation or no show . As six of us were waiting for other people to arrive enjoying our drinks the manager/ barmen came to our table . I thought he was coming to greet us and ask how are we doing etc but no . He came to tell us that there is a minimum spending cup of £75 per person to make up for booking of 6 afternoon teas . There was no mention of any cap in my booking ! Nevertheless I took my time to explain that I am not aware of any spending minimum cap in the 5 star hotel and that I called to the hotel 2 days prior to verify if less than the number of people having afternoon tea will be a problem and I was told that it was absolutely no problem whatsoever, but the manager kept insisting that the total tab should be no less than 6 x75= £450 My friends could not believe what they were hearing. When I asked the barmen to call the manager, he said that he is the manager !!! He was rude, unwelcoming and unprofessional. If we were not waiting for other people to arrive I would have insisted on leaving the place immediately. I told him that if there was a cap I should have been made aware which they did not therefore it’s not my problem. He left but then sent waiter to tell us the same thing. Once again Instead of finally enjoying the company of my friends I had the did pleasure of explaining the whole situation . I was told that whoever consulted me over the phone did not verify the information with the Rosebery so I had to point out again that it’s not my problem . After that the waiter came back to say that we finally CAN have what we want and there is no spending cap after all . I am still in complete shock the way we were treated there . The customer service is nonexistent. As I have never heard of a spending cap in the Ritz or Savoy therefore a several questions to the management of Mandarin Oriental 5 star hotel : Do you have a spending cap now in the restaurant belong to the Mandarin Oriental chain ? Why the spending cap was not stated : on your website ? On my confirmation email? Over the phone with the Restaurant booking team? Why the customer service is rude and unprofessional? What level of the training was provided to the managers ? Why is the level of the service so low ? I was really disappointed and upset over whole experience - it was just terrible ! I will be sending the same review to the Hotel management as well to make them aware.

High tea at The Rosebury was a fabulous experience. Our waiter, Alejandro was informative, friendly, and so personable. From the welcome complementary glass of sparkling tea all the way through to the chocolate at the end- the experience was lovely. Easy to order gluten-free sandwiches and desserts. Desserts both gluten-free and regular were little pieces of artwork but neither of us liked the taste. However, that did not deter us from having a wonderful 3 hour time.

I have been to the afternoon tea at the rosebery atleast 3 times in the last year. My brother and his wife who were visiting from New Zealand wanted to go to an afternoon tea and without hesitation I recommended the rosebery. As always we were welcomed by a lovely waiter who was patient with our requests (Dietary). All the staff are always attentive and ensuring you are constantly fed. I have been to many afternoon teas and as a vegetarian the sandwich selection has always been pretty basic/standard and nothing interesting for vegetarians. However, this is one reason why I love coming to the Rosebery! Their selection of sandwiches for vegetarians is the best! Specially the egg & truffle one! They taste great and are not the bog standard sandwiches. Oh and they dont stop them coming which is amazing! The scones and desserts are always impressive! I love that they have seasonal themes. Also love the selection of teas and really find the knowledge of the waiters impeccable as they tell us what teas goes well with sandwichs/scones & desserts. Best part is you can try as many teas as you wish. Overally my family enjoyed the experience and were not let down by my recommendation. Everytime iv been here the service has always been to a high standard and never once have I felt let down. Highly highly recommend! If they had a loyalty card I would definately be the first one there! Already cannot wait to book again.

The hosts and waiters were impeccable, accommodating, and personable. The slow cooked short rib was by far our favorite dish with the prawn dim sum and accompanying sauce coming in at a close second. The tuna tacos were lovely and delicate and the duck spring rolls had a rich taste while not being overly fatty or filling. The Korean chicken was great but not necessarily as good as the aforementioned dishes. That said, the chicken was nice, sauce tangy and there is only so much you can do with it as a dish. The burrata and avocado salad felt a bit boring and deconstructed but a burrata is always pretty enjoyable even just on its own. The chopsticks provided were a bit of an odd choice. They felt very 90's Chinese place and didn't really match the overall vibe. Plastic makes sense for cleaning and avoiding bite marks but maybe have them match the decor, the table, or the cute chopstick rest. The meal was completely let down by the desert. The passion fruit sorbert was lovely but its accompanying parfait was middling at best. The deconstructed cheesecake dish was truly terrible. Beautiful presentation for the "gram" but was all style and no substance. It lacked any semblance of flavor and my partner would have preferred just not having desert. After adoring every other dish, it really tarnished the experience to finish on such a bland note that had to be tediously consumed.

We celebrated my mum's birthday here just a few days ago. We had afternoon tea for three and it was fantastic. The sandwiches were a good variety and we were offered more, the scones were light and the jams/jelly were tasty (just ask for more clotted cream), but it was the cakes that were the highlight - they were so original and beautifully made. They were themed for Wimbledon, Ascot, Chelsea Flower Show, and the Cornonation. It's just a shame we were full by then - but they very kindly packed them into beautiful takeaway boxes for us. There were three menu pages of teas to choose from, and we tried several, all were so delicate. Finally, I also want to highlight how good the service was, staff were attentive, helpful and really friendly - one of us has a food allergy which they dealt with deftly, and they made us all feel special. I would highly recommend, we're already planning our return when the season changes and the theme is revised!

We had been given a Mandarin Oriental voucher as a present and used it for lunch here. It was a lovely experience, the menu is relatively limited and we opted for burgers! They were excellent as were the chips!! Together with a bottle of wine, it was a very pleasant relaxing experience. The staff were friendly and professional

I will say this was the most expensive non-meal, meal I have ever had, but it was one of the best bonding times we had as a family during the vacation. I will admit I really did not understand what tea was before I went, and I don't totally understand now that I have done it. With that said, it is an amazing time to simply sit and enjoy a good drink and snacks, a fancy happy hour. I am not a tea drinker so we had champagne and hot chocolate. My family loved the finger sandwiches, but for me the deserts were amazing. What I did enjoy, and it was worth every pound was the time we had as a family laughing and recounting the day. It was a beautiful setting in an incredible hotel. The service was also incredible. As an American, I still don't totally get tea, but it was a great experience that we still talk about. Finally if you are going to do tea anywhere, the Mandarin Oriental is a perfect place in beautiful hotel in the heart of a fancy shopping district. In all, not cheap but a great experience.

On Sunday, my friend and I had a lunch together, and it held a special significance for us. However, our experience turned out to be quite uncomfortable. It became evident that the staff wanted us to leave as quickly as possible, perhaps to accommodate the afternoon tea guests. They continuously returned to our table every two minutes to check if we had finished our lunch, dessert, and even the two pots of tea we had ordered. Instead of repeatedly checking on us, it would have been better if they had directly asked us if we could finish up. I even considered approaching one of the waiters to inquire if there was an issue bothering them, as their behavior came across as rude. Later, I visited another 5-star hotel in London, where I was warmly welcomed with friendliness and warmth. The contrast between the two experiences was striking.

Essendo ospite abituale del Mandarin Orienta Hyde Park, volevo spendere una recensione specifica per The Rosebery. Parlando in modo generico tutto il personale è molto gentile, cordiale e disponibile. Ti fanno sentire in famiglia e non fanno distinzioni di persone. In modo preciso volevo spendere due parole per Alessia che, con la sua naturale gentilezza, professionalità e cordialità sa rendere nei minimi dettagli tutto perfetto. Oltre alla sua disponibilità nel mettere a proprio agio le persone e accontentare le richieste, Alessia parla diverse lingue e questo è senza ombra di dubbio un valore aggiunto che sia lei, che gli altri membri dello staff danno a disposizione degli ospiti. Inutile precisare che la vasta scelta di The, si food e della presentazione degli stessi è senza ombra di dubbio una delle migliori di Londra!

Here for my Birthday- booked for 4pm we got there 3:45 decided to have a drink while waiting - then at 4:20 we had to ask about our table! They forgot! Then we had our sandwiches fine - we requested second round of sandwiches waited 30 mins... yea was not as hot as it should be - cushions kept falling into space at rear of seat - mentioned to staff was told ' everyone says that' I've been here for afternoon tea and lunch before . I have to say the standard has gone well below what it was - I will never go back there was a meek apology for the lateness it didn't feel sincere at all. For the price £95 it was a disaster and not worth the money - a birthday cake was produced and left at side of table no Happy Birthday mentioned... I was so looking forward to coming back to the Mandarin but my Birthday was such a let down - at least we could have been offered the cocktails free - nothing had to pay full price for well below good service

Afternoon tea at The Rosebery was FAB. Great location. Wonderful premises. Top quality afternoon tea. Service was excellent too.

Inspired by my excellent lunch experience at Dinner by Heston, I returned to the Mandarin Oriental London to try their Coronation Afternoon Tea served at the historic Rosebery. After a nice stroll through Hyde Park, stepping into the elegant and understated luxury settings of the Rosebery is a delight and so was the afternoon tea exquisitely served with a special mention to the Applewood Cheddar Cheese with caramelized onions & Granny Smith apple sandwich and Scottish Smoked Salmon & Cornish Mackerel on beetroot bread, His Majesty's Delight fruitcake infused with Laphroaig whisky, Duchy Organic Plum Crumble and the Perfect Pimm's Ice Cream Lolly. The Apricot White Tea was refreshing & flavoursome with delicate notes of Mango, Peach & Rose. A thoroughly enjoyable experience with a faultless, impeccable, discreet yet friendly service. Thank you so much !

Afternoon Tea at the Rosebury has always been my No1 place in London. The sandwiches are a beautiful creation of bite sized flavour bursting sandwiches, they are beyond sandwiches. Service is attentive if a little formal but always friendly (except on this occasion) I will...

服務和甜點都不會讓你失望的地方！他們給了我美好的回憶！ 服務生Evelyn相當親切，對工作充滿熱忱；Pastry Chef- Emmanuel是我非常喜歡尊敬的廚師，他好到我無法想像，讓我對甜點以及生活重燃了熱情。 近期的甜點主題是復活節，我真的很喜歡那道有特殊香氣提升莓果幕斯層次感的Easter Mandarin Fan，還有可愛的復活節蛋！當然我也非常喜歡造型就很可愛的杏桃樹！ 除了甜點和服務外，三明治小點真的很美味！會眼睛一亮的開心！ It was an amazing experience in The Rosebery at Mandarin Oriental Hyde Park! I love baking and enjoy tasting and I am a BIG fan of Bake Off: The proffesionals 2018, I had watched this season at...

Essere a Londra e non celebrare il rito del te pomeridiano è come visitare il British Musueum e non vedere...

Worth a visit for Service. We had winter afternoon tea priced at £75 per person. (Was only £56 per person last year. ) They also charged £22.50 service charge. Not value for money. Venue pleasant. Service from staff amazing, they do an amazing job. The...

Decided to try The Mandarin Oriental for festive afternoon tea. Sandwiches were really nice although a bit small (not like the usual finger sandwiches) we were only able to have one extra round each, so we did, as they were lovely. Scones were star shaped...

Many friends recommended to have afternoon tea at mandarin oriental and I was so happy to visit. Sandwiches were delicious and all sweets looked beautiful. It was quite busy the time we were there so sometimes we had to wait for a while until waiters...

I have taken afternoon tea here before and it was very good, however this visit wasn't as good. The festive afternoon tea was very nice. The sandwiches were very good and cakes not only looked amazing but tasted great. I don't think the star shaped...

Excellent afternoon tea. They have 6 types of sandwiches, including cheese, egg, salmon, crayfish, chicken and beef (each one of them prepared with a different recipe to what I am used to at other high-end afternoon teas). Their scones come with 3 types of jams...

Had a lovely afternoon tea ! Made a last minute reservation and the staff was able to accommodate my gluten free dietary need. ALL the sandwiches and desserts were delicious. Staff super attentive. Thank you so much!

Acute gastrointestinal infection right after the afternoon tea, after just a short walk from the venue, which took 18 hrs to get rid of. On the complaint, the promise the management will investigate, and advised to check with NHS what is the matter. After almost...

Lovely afternoon tea at The Rosebery at The Mandarin Oriental Hotel. Probably one of most favourite places for afternoon tea and it did not disappoint. We were a group of 6 people and food was amazing and great service. The sandwiches were delicious and plentiful...

Went for an afternoon tea at the Rosebery with my friends and had a lovely experience with the food and the service. Mark and Evelyn where so professional, polite and served us with big smile’s. They were other staff serving us but no comparison to...

This is a relaxed tea, with innovative sandwiches - an extensive tea selection, warm scones as you would expect and cakes that we never made it to!! we were so full. The attentive hosts took great care of us - wonderful ambience definitely would visit...

Today was our second visit to the Rosebery for afternoon tea and it definitely knocked spots off the last visit. The service was swift and friendly and unobtrusive - everything and everyone worked like a well oiled machine. The sandwiches and scones were some of...

our usual plan to have the full tea ceremony at „the Rosebery” needed to be canceled because lack of time, but accidently we passed the Mandarin Oriental and I said to my wife „we have 30 minutes, lets look if they also serve us just...

My brother, sister, and I had the Queen's Platinum Jubilee champagne tea. The door fully livered door man was very friendly and had a Cockney accent. The flowers in the lobby were beautiful. The décor was lovely and the furniture was so much more comfortable...

We had an incredible afternoon tea at The Rosebery! It was during the Queen’s Platinum Jubilee, which made it even more special. The atmosphere is spectacular, and the service is great. Our party had dietary restrictions (gluten and dairy free), but The Rosebery accommodated for...

Fabuleuse experience pour un Afternoon Tea. Merci à Yuri, Evelyn et Karen pour avoir fait que ce moment soit parfait...

An absolutely outstanding Afternoon Tea. Sandwiches were inventive and superbly presented - the Cornish crab with green papaya was an absolute favourite. Scones were delicious and the pastries were probably the best I've eaten. The service was faultless - attentive but relaxed with plenty of...

Had such an amazing tea tasting experience as a Friend of MO. Isabelle (the sommelier) and the entire waitstaff were all fabulous, and we had such a good time exploring the (seasonal) Easter themed pastries and matching teas. 10/10 would repeat again soon.

Gone are the stunning delicate and beautifully executed pastries with wonderful flavours. Gone are the wonderful mignardises. Hello big clunky flavourless pastries that all taste the same (one of which is always with the massive fan) and do not look worthy of one of the...