Delivery
Pickup
Outdoor
The best restaurants serving British food in Queensferry Flintshire North Wales
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
218 Opinions in 2 websites
I have always had fond memories of a warm atmosphere and friendly staff in the past, but I was incredibly disappointed with how rude the staff was tonight. I walked in to find a lot of people sat at the bar- okay, this cannot be helped, but staff had no clue someone new had approached the bar (in fairness she was alone, but I was dressed pretty uniquely in comparison to what I can only assume is the regular clientele). I was served and sat down quietly. My partner joined a little later and I purchased his drink as he entered. First drinks went down a treat and my partner bought the second round. He tasted his Guinness and wasn’t happy. Being a barmaid myself, I tried his drink and agreed something wasn’t right. I went back to the bar to make the staff aware of this. It wasn’t a complaint- I know that when the end of the barrel is close, the drinks occasionally taste off. From previous experience, the drink is either replaced, or an alternative offered (as I mentioned before, I am also a barmaid). Instead, the staff insisted there was nothing wrong despite not tasting it themselves and, quite rudely in front of a rather full pub, pointed out that many people were drinking Guinness. I would have accepted if she’d checked that the barrel was 1. In date and 2. Wasn’t empty/near end, but she refused to leave her post and continued to essentially belittle me. I returned to my partner feeling rather small and sheepish. He didn’t finish his drink, which he’d paid nearly £5 for (this is a village pub, not flipping London) and we left shortly after. Bitterly disappointed as I was looking forward to being reunited with a warm and welcoming pub.