Delivery
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Outdoor
The best restaurants serving British food in Castlecoole Fermanagh Western NI
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
59 Opinions in 1 websites
Visited here for two evening meals with my wife on Saturday and then back on the Sunday evening. I ordered the WV chicken burger and my wife had the beer battered cod. My meal was poor in that the chicken was tough and not that warm. My wife enjoyed her meal though, thankfully. No one came to ascertain how we were doing and how was our meal. Made mention of my disappointment to Kirsty, our server, when paying as I wasn't asked during my meal. Offered to call manager but I stated it was too late as my meal was already over. Went again on the Sunday evening to give them a second chance. Was served by a young chap called Ronan and ordered the beer battered cod, wife's suggestion, and she had a main course version of the ham hock croquettes and was well pleased with it. A different serving experience from young Ronan who called during and after each course. Well done to him, he restored my opinion and faith to what it had been previously when visiting here.
61 Opinions in 1 websites
Went in for our dinner 6.30pm Staff didn't wanta be there. Or just hadn't got a clue on how customer service works. Walked into not a clean table in sight with one customer sitting at a table, we stood waiting and the girl that was meant to be clearing tables walked passed us didn't seem to care there was no were to sit, not even a hold on and I'll clear a table for you, that one customer at a table told us there is more seating upstairs. I'd see past it if it was flat out but sit in area was empty. Very unclean to say the least. slow service. food came out cold. Over charged for our meal. Kids chicken fillet was so over cooked she couldn't even bite into it, wasn't ate. The bathroom was so smelly and dirty my child wouldn't even wash her hands in it. First and only visit....