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The best restaurants serving British food in Glentaisie Moyle North Eastern NI

1 Restaurants on GastroRanking

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3.4

163 Opinions

location-icon67 - 69 Castle Street, Northern Ireland
British
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Went last Sunday and found it the place to have shockingly bad customer service and downright rude to various customers including myself. One person asked about their order only to be presented with it although they’d never actually called out the order. The member of staff (dark hair female with tattoos) claimed it was ready minutes ago but forgot to call it out as she was busy and maintained it was warm when asked how long it had been sitting there. I along with another customer waited quite a while to even order and when i politely asked could I order was asked “can’t you see we’re very busy?”. Needless to say they weren’t busy with my order or the person beside me as he walked out too. Another customer actually shook his head in disgust at hearing this. The food does look decent and popular and im sure they won’t miss the £65 I ended up giving Branagans Chippy but someone needs to have a word about customer service.