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The best restaurants serving British food in Brockworth Tewkesbury South West
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
568 Opinions in 1 websites
Booked in for a large family celebration. We had a section of the restaurant to ourselves which was perfect considering the amount of children in our party. All team were happy & helpful. Exceptional customer service, could not be Faulted! Special thanks to Jamie & George for all their help throughout the night with George kindly taking a Family picture for us before we left. Massive Thank you to the Kitchen team for cooking all 23 meals to perfection! All food arrived in a timely mannor, presented well and most importantly Hot and delicious. Highly recommended expessically for large parties. We did provide a Pre order due to us being such a large party, this made the process quick and stress free on the night. We all had a lovely evening and will definitely visit again!
50 Opinions in 1 websites
Can only recommend the spa facilities and staff, as the restaurant experience was lacking. A member of restaurant staff was rude when we raised a query with him relating to to the drinks that we had ordered and he was rude again later when a genuine question was asked about the bill. The menu had run out of all dessert options except one (which quite frankly was not appealing). Whilst we appreciate supply chain issues these days, the meal had been booked for many weeks and you would expect a hotel of this standing to have some reasonable alterative to offer. No apology was made for this and no alternative/recompense offered (e.g. a cup of tea or coffee to end the meal). When providing feedback on check out, we were assured that a Food & Beverage Manager would make contact, they did not. The reception staff were only concerned with getting the settlement paid (despite the poor experience) with no apology for the shoddy service. We can only recommend this destination for a day spa break - as the staff and treatments were lovely.