Delivery
Pickup
Outdoor
The best restaurants serving British food in Kings Chase South Gloucestershire South West
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
4 Opinions in 1 websites
I popped in for some fresh baking on the way to the bus. The place was clean, busy but polite and with quick service. I got two tray bakes slices E.g. Granola for 95p each. Will use again.
1394 Opinions in 2 websites
Most disappointing birthday meal for my son’s 11th birthday. We booked a table for 8 people at 6.15pm, we placed our order by 6.30 and was informed it would be 30 minute wait for food. By 7.30 we hadn’t received any meals. We enquired at the till about how long it would be as we had a birthday boy and 3 young children who were very very hungry! The waitress, called out to the kitchen and they said it was being plated up. At 7.45, 6 of the 8 meals arrived. The fish was burnt and dry and the corn out the cob was getting cold waiting for the meal! We were then informed that the 2 other meals would be an additional 5 mins as they needed to wait for the chips!! These 2 meals arrived at 8pm. All The other meals had been ate and my husband and dad were still eating. My 70 year old dad, who is due an operation on Tuesday for achanasia, ate too late and bought on his symptoms ten fold! As they were finishing their meals I went up to ask about pudding waiting times and explain about the poor food quality and the 1 hour and a half waiting time on the food for my sons birthday! All they did was apologies and although I ordered £30 worth of deserts, didn’t even offer a discount. In Total we spent £130 for a disastrous meal to celebrate my sons 11 birthday. There was no explanation for the delays! This is such a shame as we have been to the turnpike several times and had great meals! Customer service this evening was so disappointing and it wasn’t even busy!