The best restaurants serving British food in Northcroft West Berkshire South East

Worst hotel experience I have ever had. After checking in and dropping our bags in our room we returned to the property after-hours and followed the instructions to enter via back of the building. We only had a key for the room but the back door had been locked and we were unable to enter. After ringing the doorbell non stop, phoning and banging on the door for 1 hour in the freezing cold we gave up and paid for a taxi to sleep on a friend’s sofa. Returned in the morning (after paying for a second taxi) to staff who were not apologetic or empathic to our awful experience. They said we would get a refund but it has been 3 weeks and they are avoiding our calls and we are having to resolve this via booking.com. I feel the hotel should have given us a full refund AND paid for our taxis! Avoid avoid avoid.

Fantastic location for a road trip in the area as it has ample parking, very attentive reception, special attention to Betrix and Turbo who helped me solve a problem with the rent a car. The hotel is older, but the rooms are spacious, with enough closets, good towels and breakfast