The best restaurants serving British food in Thame North South Oxfordshire South East

After hearing about Rumsey's we wanted to treat our gran children to a nice drink and a cake. On entry we could see a table was about to become free so didn't mind the wait as expected a few minutes to allow for turn around of table however we waited and waited during which time I was pointing out the chocolate bunnies to my youngest grand son. At no point did anyone say I will be with you in a minute, sorry for the delay and there was half a dozen staff behind the counter area. Finally a young lady approached and did no other than walk straight by all four of us, no emotion, no smile and no customer interaction. to our disgust we walked out and for a first visit thinking how rude and ignorant was my impression of Rumsey's. You may have celebrity status but one thing I learnt early in life and that is, you never know who may come into your life and just because you don't know them, They could be anyone. Civility cost nothing.

We stopped in Candelo Lounge for lunch and waited for nearly 10 minutes to be seated. We were blanked by various members of staff as they passed by us. One chap said he would be with us in a moment, only to have him stop at several tables for conversation, never again acknowledging us. Had it been busy in the restaurant, it would have been understandable. It was not busy. Frustrated, we left. This is a real shame as I have been to Candelo before and enjoyed prompt service and a tasty meal.