The best restaurants serving British food in Lyndhurst New Forest South East

After a 3 night booking I would just like to say that it was really disappointing to hear the hotel would not refund any money after having to leave a day early due to an emergency at home. The reason being we paid by secret escape vouchers given to us as a present for our 70th birthdays. We therefore feel there was less respect and courtesy as a company from the hotel depending on how you paid. Secret escapes informed us the hotel refused to refund any money. We will not return to this hotel and will pass on information on our media and family posts.