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The best restaurants serving British food in Failsworth East Oldham North West
4 Restaurants on GastroRanking
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783 Opinions in 1 websites
My husband and I have been coming to the Wickentree for over 10 years and unfortunately we won’t be back again. We came a few months back and had a bad experience and meal but thought it may have been a one off but no today was even worse. My husband went up to pay and was told there was a 20-25min wait for the afternoon tea he said that was okay, the coffees were brought out soon after ordering they were lukewarm. After waiting 55 minutes for food my husband eventually asked about our food, the girl never came back to tell us the out come but 5 minutes later someone “rushed” out our food I say “rushed” as that’s what it was. All the food apart from the fish and chips were cold, the steak sandwich was just a piece of cold gristle and a bit of meal so much so my husband went to bite into it and the gristle just slid off the sandwich and it was hanging from my husbands mouth you couldn’t bite through it, so that was left. The gravy in the Yorkshire pudding was cold and congealed again that was left. They forgot to add the tartar sauce for the fish and chips, along with the clotted cream for the scone I had to ask for both of these items at separate times during my meal. There was no extra cutlery to cut the scone and add the cream and Jam so just wiped the one I had use for my meal on the napkin and then quickly found the scone was hard and stale when I accidentally dropped it on the plate with a thud. So at £30 per person it’s a lot to pay for 4 chips, a small piece of fish and then the rest of the meal was cold. They obviously forgot to send our meal out and left it waiting on the side then rushed it out with items missing. Not worth the money, won’t be eating here again and they need to employ more staff especially at dinner/lunch when it’s really busy. It’s such a shame as it used to be a really nice place to eat especially at this time of year with the Christmas shop downstairs.