Wickentree Restaurant at Housing Units in Oldham

Ordered four fish & chip meals in addition to two other choices. All four were served up with overcooked chips many of which were dark brown and crispy. Two members of party did eat the chips. Fish was excellent but chips spoiled what should have been a nice family meal. Nowhere near H U normal standard.

We have been coming here for years now most Mondays Mabey Tuesday’s to, we choose to come here for breakfast and lunches because we are made to feel welcome and at home, the staff here are exceptional always greet you with a warm smile. It’s so nice to have a friendly chat with the lovley girls here they are all so lovely and work so hard to make your experience here feel luxury. To the OG girls your all fab and Thankyou for always making us feel so welcome, ps the food is absolutely beautiful to !!!

I love the wickentree restaurant for lots of reasons! Firstly the staff are wonderful especially Bex, June, Joe, Diana & Natalie they go above and beyond! The food is fab extensive breakfast menu which is mainly the time I go. I’ve introduced lots of friends and they all love it too! Also if you have a privilege card you get 20% off until 11.45am. Comfy seats and you can thoroughly relax there’s never a time when I’ve felt rushed or pressured to leave! In fact I’ve been known to go at 10am and leave at 4pm on more than one occasion! Well worthy of the 5 stars I’ve awarded

I called in for breakfast I was on my own and was totally spoiled by the lovely staff. Thank you to Rachel and her team. Also thank you to Jodi for her lovely welcome x I then went downstairs to browse bought some cards and gorgeous scarf. The lady at the till wrapped it all in tissue put it in a delightful bag! The presentation was just lovely. Like I said I felt I was so spoiled made to feel special thank you x

I ordered classic fish and chips. Looked fine when it arrived. But when I tasted it, it was absolutely terrible. The chips were so soggy and oily. It was my first time at wickertree and I'm so disappointed and it was so expensive so expected it to be muchbetter. I just don't want other people to be under any illusions the food is very poor and very expensive. Will NEVER eat here again.

Needs a sign saying 'no waitress service!' Very mixed food reports - Sunday Roast fine, with generous children's portion. Curry good, but plate was dirty. Most disappointing was Cheese and Onion Pie: flaky pastry might be OK south of Watford Gap, but this just disintegrated into the filling making it quite unpleasant. Not much atmosphere. Nice sofas though...

My wife and myself came today sunday the 18th of Feb and where treated to an amazing complementary meal after we had a disappointing meal last time we came Rachel Ramsden the manager was wonderful with us ,nothing was to much trouble and the food was delicious we have always enjoyed HU and are in the process of buying a new settee and the Wicken tree has always been a pleasure to dine there ,thank you to Rachel and all the staff for a lovely dining experience Kind regards Dave &Bev On table 1

Average quality food but presented well. The burgers reminded me of Westlers Hamburgers,normally used on fairgrounds.Chips were cold and greasy.

I have eaten here many times in the past but I have noticed standards steadily going downhill. My daughter and myself had the full English which has diminished in size considerably. We had two overcooked rashers of bacon. Two very skinny sausages a tiny portion of beans and 1 egg. The hash brown was not homemade but the type you’d get at the supermarket freezer section. The breakfasts here used to be superb but portion sizes have decreased so much and not nicely prepared. The cappachino was lukewarm and the americano served with cold milk. We will not be giving the restaurant any future business unfortunately.

Had Lunch with my friend at the Wicken tree Restaurant in Housing Units 14/11/2023, well if you can call it lunch... We ordered the warm chicken wrap each & 1 side order of chips to share which consisted of about twelve chips. The wrap was really poor in size, 1 wrap cut in half, the chicken was cold, when we spoke to the waitress she said it was because it had salad on it that's why it was cold. The chips had been put on one of the plates with the wrap on rather than on a separate plate/dish.. We also had capaccino drinks which because of the 30 minute wait for food were cold by the time our so called meals arrived... The price was £10.50 for the wraps & £1.95 a portion of chips, extortionate for what we got... Needless to say myself & my friend will never eat there again.

Visited here a couple of months ago with my daughter. We decided on afternoon tea, one being GF for myself. At £26.99 pp these where very small but mine was shocking! No wrap, no Quiche no stuffing where was my GF options? I did complain at the time and demanded a refund on my meal. I really wasn't going to put a review on only to see they are still advertising the same menu. You should be ashamed. This is wrong!!

On visiting the store to make some purchases, myself and my Daughter, decided to have some lunch, my Daughter chose soup, which was tomato with vegetables, I chose HOT chicken and bacon wrap, when food arrived soup was Luke warm, HOT chicken wrap was cold, I returned to the counter and explained on menu it says it’s HOT, ok no problem it’s returned to my table HOT. On leaving the restaurant the restaurant Manageress is passing, I thought it might be helpful to give her some feedback, about our experience today, firstly I told her the soup was like some cheap tinned soup that was Luke warm, her response, was that two other people had just told her how lovely it was and she liked it, well that must be ok then.So we moved on to discuss the HOT COLD chicken wrap, I told her it was served COLD, yet on the menu it says it’s served HOT, her response was it will of been HOT, but the lettuce and Cesar sauce will of brought the temperature down to make it cooler, no.it wasn’t cooler, the chicken was like it had had been in the fridge, her response was quite worrying when I think about it, we don’t keep chicken in the fridge. Could you please tell me how you store your chicken prior to serving it in your response. Not a pleasant experience on this occasion and a very condescending response

Pleasant morning shopping in the store and signed up for loyalty card First time visit to the restaurant and looking forward to it, unfortunately downhill after that, Sticky table and waitress cleaned but still not good. Coffee tepid and my wife and I shared the breakfast brunch board, 2 plates and 2 knives and forks. The 2nd plate under the first had never been washed at all and covered in food, similarly a fork was dirty returned to check out desk and items replaced. Returned to table only to find the other fork had baked on food on it, returned to desk and replaced. At no time was an apology offered Food as per coffee was tepid and avocado on toast had a rather unusual flavour. Could have complained about the experience but as I say not once was an apology offered by any staff member and felt any further complaint would have been dismissed Very poor experience as we had heard and read many rave reviews, however a couple on the next table who were regulars said that in the past few weeks they had noticed the standards and the quality had slipped. Happy to say we will be returning to the store but not to the restaurant D T

Ordered 2 Roast Turkey sandwiches Which didn’t arrive so after 45 minutes of waiting we asked for a refund and left. No idea what was going on today, and reading some of the reviews we aren’t the only one’s dissatisfied. The restaurant wasn’t full by any means, the waitresses didn’t know if they were coming or going taking orders to the wrong tables walking around with food looking who’s order it was. Saw other customers returning their food. This is Housing units not a greasy spoon cafe!! I expected more and so do a lot of others. Yet the complaints aren’t being taken seriously. Reading other reviews they get a cut and paste response. I fully expect the same. It could be a really nice, well run restaurant but lots of improvements needed here. Starting with the manager listening to the poor reviews.

The wife and myself went there for lunch today, all in all ,a very nice lunch, I had fish and chips , Very nice ,but very small portion,just come back from the south coast , portions twice the size down there !

Visited here at the weekend and will be the last, we have been here at least 3 times before, and neither visit has been great, one occasion my elderly mother was given brown sauce instead of strawberry jam for her scones in which from the pot was then to ruin her scone, they are very busy and are probably rushing. My husband ordered cheese on toast, and I had a sandwich with supposed large chips to share. The chips arrived, which were tiny in a metal chip basket , so has you know you are not getting a large portion into one of them, so what the small looks like god knows 6 chips I wonder? because there was around 10 when we counted in the large, the chips I have never seen anything more disgusting for a chip they were swimming in grease even dripping onto the plate, they were sent back, what chef / cook would send that out from the kitchen and think that they look nice and the customer would enjoy them?the next lot was only a little bit better not great, by this point we couldn't be bothered, the sandwich and cheese on toast were nice, Along with this my husband had a bottle of lager and I had a processco, it was very expensive for what we had £45 ! For absolutely nothing special. There are much better places to spend our money.

Terrible experience. Waited an hour for food. We were not warned that there was going to be a long wait, or else we would not have stayed. The food came and it was very poor. Sunday roasts were Luke warm. Kids meals were really poor (portions tiny). My sons cheeseburger was dry and tasteless. My children were still hungry when they got home. I raised my complaint with the supervisor and she had zero interest in rectifying the situation. I will not be visiting again. Totally overpriced.

Terrible service long queues to order missing ingredients so had to alter order ,long wait for food ,drinks eventually turned up 30 minutes after food after I complained wine was very warm and eventually we even got cutlery to eat our food ,not a cheap...

I don’t usually complain in less things are really really bad. This was shocking. Booked a table for mother day on Sunday. Ordered food at 13-40. Had to go and ask where it was at 14-30. Things did arrive shortly after but they had clearly...

We had lunch here with 2 children. My husband ordered the hot steak sandwich, which he sent back due to the lack of steak! The bun on the chicken burger children’s meal was dry and the chips must be the cheapest frozen chips available they...

We recently enjoyed a fantastic family meal in the private dining room. The food was delicious and the Wickentree catered well for 2 diners with allergies. Our party ordered a variety of dishes including fish cakes, afternoon teas and roast dinners and the portions were...

On Tuesday 31st August I had my retirement party/ lunch with 24 other guests at The Wickentree Restaurant. We all had the most fabulous afternoon. A huge thank you must go to Daryl and his team who were outstanding with their service to us ....

I decided to come here for breakfast assuming that the menu would by now be offering the full choice as pre COVID. I was very surprised to find it was still extremely limited. I cannot understand why items such as omelettes, highland scramble and eggs...

I really enjoyed the bacon, poached egg and avocado. It was substantial and extremely tasty. It was lovely to have it sitting on a comfy couch with a quality decaff.

Booked for afternoon tea today to celebrate with family before my daughter gets married next weekend. There were 6 of us and we all had the gentlemens afternoon tea. It was lovely and we couldn't fault a thing. The staff were amazing and helpful, nothing...

The restaurant itself is lovely and its delightful to have the first class cutlery etc. But the prices are nothing short of extortion. I was charged £9.95 for a chicken, lettuce and tomato sandwich. The bread was nothing special and what they put on it...

In spite of Covid, this restaurant was very busy today. We feel safe there as 100% protection is in place. Once again we enjoyed the delicious food served by pleasant staff.

Nice restaurant in Housing units for a afternoon tea and cake. Good service and tasty options to choose from. Will be back again.

Could not believe the extortionate prices. Taking the mick.Staff very pleasant and Covid restrictions well dealt with but as stated overpriced for food that was nothing special. Marks and Spencers beat Wickentree hands down

A little disappointed today. I had fish and chips, the chips was just about cooked looked very undercooked and hard in some places. My niece had the Sunday dinner balm and the gravy was extremely salty clearly not been tasted by the chef. I felt...

Called In today for coffee and breakfast. Janine made me so welcome and explained that were some changes we all had to adhere too as it was only 2 days since Boris changed the rules once again. However nothing was too much trouble. Everywhere was...

We had afternoon tea £21.95 It was lovely but only got two finger sandwiches which we thought was a bit stingy! Had to pay by card no option for cash payments! I do think it’s overpriced and quite pretentious. However you do get unlimited coffee...

Been here a few times in the past. Decided to got today for some lunch after browsing the shop. Ordered steak sandwich, fish & chips, and 2 drinks. The steak sandwich was awful it had clearly been sitting on the side for awhile. There was...

Had the salmon teriyaki, and it was really fresh and tasty. You can tell the staff are going to great lengths to accommodate and keep you safe, they’re very friendly and approachable. Shout out to Jodie, Daniella and Sue, they cannot do enough for you....

Breakfast menus poor could have bread or bread bacon/sausage. Staff have these disgusting gloves on which unhygienic. In all day touch everything cleaning serving your food hair. But never changed. They are more likely to wash hands or alcohol gel hands by not wearing them....

100% to this restaurant during Covid. Felt completely safe being there. So much thought has gone into making sure everyone eating there is protected. The food was good too.

Been a few times before, not very often but the menu has changed since last time I visited. Usually have the burger but its changed to a vegan burger with no option for a normal burger. . . . I do like the place, but...

Loved every minute. Food worth waiting for. Katie especially helpful. Thank you everyone. Definitely come back soon

lovely morning coffee, lovely young lady recieved us and explained processes really distancing. Comfy seating, very clean and spaced out. Lovely choice of cakes and pastry even for my gluten free partner. Tempting menu so will pop back for lunch . Thoroughly enjoyed it and...

Lovely afternoon tea out to celebrate my mums 60th birthday. Service was fab great afternoon would definitely recommend.

I am a regular at the Wickentree because I have always been made very welcome by Rachel , Daryl Sue Barbara Jodie and all the staff. The food and service is excellent . I have watched how extra hard they are all working since the...

I visited the Wickentree Restaurant today with my partner, it has been very difficult for me to get my partner out to a restaurant because he has underline health issues and is very cautious where he goes. When we arrived we was greeted by a...

the food is always very nice here. the cakes used to be delicious. however they appear to have changed supplier, as cakes (fruit tarts and Manchester Tart etc) are now tasteless and generic.

We've been here and eaten without problems on many an occasion, but not this time. Table booked for 5 family members, 3 of which were celebrating birthdays. " had fish and chips, 2 had the chicken dinner, and my wife had the fishcake. Drinks and...

I had a most enjoyable afternoon tea today - special as always - finishing off my '60th' Birthday celebrations!!

There was 8 of us to eat... we all throughly enjoyed the food. The lady on the till helped with the 8 orders and the ladies bringing the food couldn’t do enough for us. It was delicious AND BIG!!

Visited today as a treat for my Mother in law’s birthday but I have to say I was disappointed with the afternoon tea. We have visited previously (admittedly a couple of years ago now) and always remembered it as being one of the best we’ve...

Loverly breakfast of scrambled eggs and salmon Staff very friendly Chairs a little worn and needs reupholstering

We went for lunch at the Wickentree Restaurant at Housing Units on Sunday. It was very busy around 12.30pm, but we were seated promptly. We were told there was around a 20 minute wait for food. When it arrived, it was lovely. We had salmon...

Been here a few times, and the food quality was always great, especially the ckaes- the Vanilla Slices used to be great- but now, very "meh", I had cheesecake and it looked great, but, it was very gelatinous and not very cheesecake-like- it was more...

Myself and sister visited housing units yesterday, the staff are always fab and so helpful, well worth a visit and will return. Never come away withput making a purchase.

Quite a while since we've been here and very disappointed. To say Housing Units portrays itself as a premier establishment selling top quality products, the restaurant is certainly a week link. The setting itself is nice, but although the staff are polite, they are lacking...

While our Son & Daughter-in-law had a holiday a few weeks ago my wife & I took care of their dogs, so he invited us for a meal at this great restaurant as a thank you. We were not disappointed. A friendly greeting from staff...

With friends . One had afternoon tea which looked lovely but she said was tasteless and scone dry . Two of us had Welsh rabbit , nice flavour however all portion size and very small .

Visited today for my birthday lunch with my husband.Lovely looking restaurant with pleasant staff. Such a shame the food was terrible. Fish &chips swimming in grease. Steak & onion sandwich dripping with fat. spoilt birthday lunch.

Visited the Restaurant for Breakfast with friends nice venue. However food was awful very fatty Bacon and underdone Sausages so it was very dissapointing. We had limited time so didn't complain. If I visit again would choose something else.

I took my friends for Sunday lunch was overpriced and very small portions service was Aweful tried to complain was told managers were busy .Too busy chatting with his own family on another table .should have gone to the cafe further up the road 😡

We visited the Wickentree Restaurant today as a treat to cheer up my wife who had a cataract operation yesterday. Susie had a lunch of poached eggs, bacon and crushed avocados cooked to perfection. The staff were their usual efficient and very friendly selves giving...

I visited with two friends one whom had never been to HU before, for 'afternoon tea' for one and two main meals from the menu! This was the start of our concert trip (The Drifters later on) I am SO GLAD we booked it was...

I am not from the area and had not been before. My two friends are regular visitors and I know why. Lovely place, great service and excellent food. Highly recommend 👍

I have eaten here a few times previously . Lovely venue however dislike having to order at counter waitress service would b nicer for such a classy place . I had cheese on toast . Portion size small for 7.50 . Nothing special . Very...

We went there to buy a standard lamps and decided to have a snack there. The queues for the self service were long...there was only one assistant at the till! However they did have decaffeinated tea and coffee! I had a toasted club sandwich and...

Went to Wickentree today for lunch. Ordered the Highland Scramble which turned out to be very disappointing. The menu stated that it was served on toasted artisan bread - unfortunately the bread hadn’t been toasted and was almost impossible to cut as it was so...

We visit this restaurant quite often and are never disappointed. The food and service is class. All ingredients are fresh, cooked professionally and served excellently.

This place has never been particularly good value but the menu was varied and quality good. Alas, our last few visits have been disappointing with the menu now having less choice, whilst the quality of the food has gone down. At the same time the...

The afternoon tea experienced on Sunday 15th September was fantastic Everything was delightfully presented and served The service was excellent and discreet My partner in crime on this trip declared the chips the best ever tasted and they were outstanding

Poor food, bad service, employees complaining in the kitchen wanting to leave for the day which didn't make you feel welcome. Apparently if you order from the childrens menu for your children the ice cream is served in a china cup with spoon not the...

Found hair inside pouches egg also use very cheap disgusting watered down brown sauce not up and also very cheap watered down red sauce if the sauce is cheap and horrible the sandwich is if they played a bit more for sauce which doesn't cost...

Had the 2 for £29.95 Thursday teatime deal and really enjoyed our meal. We both had mushroom soup and fish, chips & mushy peas along with a glass of red wine. This is good value in a nice setting. The fish was delicious but my...

The menu states ‘Famous fish and chips, a large fresh haddock with double cooked chips’. A recent review highlighted the poor fish and chips and the Manager’s response was ‘on that occasion we got it wrong’, we’ll guess what, you got it wrong again! £13.50...

Came today to fill my body with fuel as doing a midnight walk for prevent breast cancer up Snowdonia at midnight Food lovely so much on my platter Staff nice Would recommend Manhattan platter

Very disappointing. I ordered Highland Scramble - scrambled eggs and smoked salmon on artisan bread. The first time the egg was cold and member of staff agreed to change it. The second time the egg was runny - in other words it had not been...

Whilst I found the food to be very good I found that it was vastly overpriced. The cup of tea was also the same

Always lovely. It was very busy. The have a new app you can download and I ask a young member of staff about inputting my current HU membership card info. She said she would come back with info. This never happened. I then sent an...

We visited on a Tuesday lunchtime and thankfully we had booked in advance as the restaurant was very busy. We opted for the Gentleman's Afternoon Tea which was absolutely delicious with a surprising array of goodies to savour including Mini fish and chips and steak...

Although waitresses bring your food to table it's frustrating to have to go up to the counter and pay for each course. For example, order and pay for starter and main course. If you then want a dessert you're back again and if you want...

We hired the private dining room at the Wicken tree restaurant for my mums 70th birthday. It was a surprise party and the staff were brilliant from start to finish. The dining room was set up beautifully, we were able to decorate with birthday banners...

I took my bridesmaids yesterday and it was great, Daryl and the staff couldn’t do enough for us and the room was perfect, really made the day thank you xx

Visited with my family yesterday for a bridesmaids dinner and we booked the private dining room, which was unreal! It was the perfect atmosphere and we was able to choose our own music. We ordered a mixture of afternoon tea and food off the normal...

We celebrated my mother in laws 70th in the private dining room. It's exquisite, a really brilliant addition to what was already a great restaurant. We had the afternoon tea and it's lovely. There is a ladies and a gentleman version, this has mini fish and chips and a pork pie, the ladies is more traditional. There is plenty of food, and it's beautifully presented. The service was brilliant, being in a private room, it's easy to be forgotten but we weren't, were offered drinks several times and nothing was too much trouble. My son had the kids afternoon tea but doesn't like ice cream, marshmallows or chocolate milk, the replacements were perfect.

Wickentree Restaurant at Housing Units has become our 'go to' for meeting up with friends, work colleagues and family. When family from 'down south' and the Caribbean come to stay in Manchester their special request is to have lunch at HU. Barbara and Elaine are amongst two of the best ambassadors for service and welcome at the Wictkentree Restaurant - they are lovely, offering exemplary customer service that makes the dining experience so special!

We love this place , everything is perfect from the greeting as you enter the restaurant to the ambience of the space and the beautiful food. All the staff are brilliant but I have to say our favourite is Barbara , what a lovely lady.

We have attended a family baby shower in the private dining room at the Wickentree today and all I can say is wow. From my initial conversation with one of the managers Daryl to the end of our stay it was absolutely perfect. The staff could not have been more accommodating, nothing was too much trouble and they fulfilled all my requests and more. The food was excellent, service and professionalism first rate, the room is gorgeous and I would highly highly recommend it to anyone who wants to celebrate a special occasion. We pre-ordered our food and it arrived early and everybody commented on how much they enjoyed their food and we covered a wide spectrum with our order, from children's fish and chips, sandwiches and afternoon tea, all were excellent. The management of Housing Units should be proud of what they have created here and the staff in the restaurant, we will return.

Dont visit if you have an Allergy as they will mock you and Have a nick name for you next time you call . Jodie writes Nicknames for people on your order when she goes in the Back. she is Backed up by the management as they are all Drinking Buddies and All laugh together .If they dont like you they will have a name for you

I visited today had small plates really enjoyed them and a glass of wine I had warm balls hallumi fry’s Just enough

We've been eating here for a long time, spending hours in the shop and treating ourselves each time. It has an interesting and varied menu which is a little more expensive than other similar establishments. Their fish and chips used to be to rave over and they still lay claim for their 'famous fish and chips' Unfortunately, they fame is going to be for the wrong reasons as the last one I had was swimming in grease and more thick batter than fish. When I pointed it out to a member of staff she promised to tell the chef......

Visited with my daughter and grandaughters for Champagne Afternoon Tea.Different type sandwiches from last visit. I've got to say I prefer the finger sandwiches,I also felt that there wasn't as much selection in the cakes. Quite small portions from previous visits.

Would like to thank Jodie for booking a table for me on my daughters 21st birthday ad a lovely breakfast an they brought out a piece of cake with a candle to wish her happy birthday thanks again Jodie for looking after us an making it special food was lovely

Fast efficient service from friendly staff. Lovely food & great choice. Well worth a visit. Good value.

Lovely afternoon tea, great ambience with piano background music. 100% customer service, very reasonably priced. Will be returning

I have been going to Housing Units for so many years now and we normally call in the Café for a Coffee and Cake. However today we decided to go the Restaurant for a change as I wanted something to eat rather than just a piece of cake. We were taken to our seats and given a menu, but nobody advised us that we had to go to the counter and order our own food and pay upfront so after sitting there for awhile we asked one of the waitresses. I am sure this was not the case when I last visited the restaurant and we had a excellent full waitress service were they took our order and then brought our meal to us. I certainly did not have to queue up to give them my order, I felt like I was in a fast food place like McDonalds. I would have expected more from Housing Units and especially with the prices that are being charged for the food.

Called in for lunch as we were in the area. We both had soup and a sandwich. Mushroom soup was delicious and the poached salmon was very tasty. We finished our lunch with a yummy fruit tart and coffee. Staff are always friendly and efficient. Always has a nice feel to the place and this is why it remains a regular stop for us. Thank you.

We have been customers for many years and rate the shop highly. However the restaurant has become more and more expensive even with occasional discount vouchers . The staff try hard and are attentive and friendly.However there can be waits and it’s best to book ahead.Food is attractively presented.However £3:40 for a small cappuccino and £13:75 for basic fish and chips with mushy peas is not good value. The tables need renovation with many being scratched despite the pleasant surrounding decor. Perhaps given the aim to offer a more upmarket environment, table cloths would add a traditional touch.

Visit here approximately every other month as its a half way point to meet friends and family and its always a little overpriced but convenient but this is first time had afternoon tea and definitely the last. Its often busy and can imagine this is demanding being on your feet all the time and this might be why the older staff appear to struggle not least to smile. The pot of tea was nice and hot and we were offered a fresh pot promptly when it ran out however the food was not good. The mini quiche was mini in the extreme about the size of a 50 pence piece if that and it was also cold and didnt taste fresh. The scones were dire like cheapest pre packed scones from a supermarket (even most garden centre cafes these days has fab scones baked daily) The dessert of the day was a little glass of what tasted like just a second pot of the cream provided to accompany the scones. The cream cheese sandwiches were the blandest thing I have ever tasted. The bread was dry at the very edges but cold in the middle (Frozen?) there were 2 and each was the size of a little slice cut from a Cadbury Mini Roll but the worse thing was the lack of flavour in both bread and filling the cream cheese tasted of nothing at all. Terrible. The victoria sponge was ok. Terrible value for money and probably the worst afternoon tea have ever had. Disappointing.

Yummy, fresh food and lovley staff. The decor was beautiful with classy interiror and even a blosson arch.

Went here as a family member had a voucher for afternoon tea, when I called at 10am to book a table for 2.30pm for three people I asked in passing if they had any vegan options, they said they would sort something out. I admit I expected a salad!

In a sentence; The ambience, food and staff at Wickentree Restaurant would embarrass many a 5 star Hotel restaurant - outstanding Exceptional service, fine freshly prepared food make this restaurant a pleasure to frequent. Highly recommended.

Have been to the Wickentree restaurant on every visit to the shop and not really had a problem. However today was a different story. I ordered prawn sandwich and a cream scone and tea. I was told after the order had been put in that there was about 20 minutes wait for food. I questioned this as there wasn't any cooked food and was told it was still the same. I therefore asked for the drinks with the food. We waited about 25 mins and then the prawn sandwich arrived. My husband was half way through this when I asked for the scone and tea. This still didn't arrive so had to ask again after which it finally arrived. I would have liked to eat with my husband not after he'd finished. At no point did anyone apologise for the delay. I understand that Saturday is a busy day but why keep letting people in if you cannot cope with demand. I don't know how long we would have waited if it had been a cooked meal.

Fantastic food and plenty of it really well presented and exceptional service the staff were really attentive and friendly with an honest smile it was a birthday treat for my wife which was really enjoyed

Booked in here with my husband and parents for valentines this year x it was fabulous x the staff are expertly managed by Rachel and Daryl x they are friendly and so helpful x the food was fabulous and at £29.95 per couple was brilliant value. It wasn't