The best restaurants serving British food in Old Swan Liverpool North West

Lovely food lovely staff great prices

Firstly I’d like to say that the reviewer who posted last with an awful review, I was sat on number 2 near your table with my partner and baby and heard your witch hunt! You were rude to the bar man by clicking your fingers at him etc. We ordered our meals about the same time, I had steak the same as you, my partner SFC and both were delicious we left nothing on our plates. The pub wasn’t cold I’d even taken my coat off and the bar man was in a black short sleeved shirt! We eat at the Pear Tree often and everything is as it should be.

Worst customer service ever received. Arrived to four members of staff sat at the front desk. Not even one of them stood up to greet me. After I asked for a table for 2. I was asked if everyone was here when clearly it was just myself stood there. When I said no. I was told to go the bar. No manners. Bar maid was polite. Small blonde lady with curly hair. After my friend had arrived we went back over to be seated. Another few members of staff were now with the original 4. Each member of staff tried to pass the enquiry onto one another before we were told to follow a young ginger lad. The only one of about 20 members of staff that seemed to be polite and to be working. We were then sat in a room off the main dining room with the temperature below minus. Considering the snow outside there was little portable heaters situated about and cables that were a trip hazard. Food was okay. Veg could have been better. Staff all sat round on tables in main dining area eating food just in the uniform. No coats or jackets to cover that they were staff. Unprofessional. Not one member of staff was attentive to the table. Even when we had finished our food. The gents toilets needs to be closed off and professionally cleaned. Each of the four cubicles were blocked with feaces and toilet roll. It was like the shift had no manger on and it was a free for all. It was unclean. Considering this is the ‘home of the roast’ it was shambolic and needs to be shut down