The best restaurants serving British food in Castle Newcastle upon Tyne North East
3 Restaurants on GastroRanking
901 Opinions in 2 websites
Holburn Lane, England
After a morning out, we decided to try this bar for a cheeky glass on the way home. We were greeted by "What my getting ya?" There were about four bar staff, I'll assume a manager and perhaps his wife around the bar and very few customers in on a Sunday Lunchtime, perhaps this was a warning sign, or should have been? With so many staff on, I wasn't expecting to see so many spillages on the bar yet nobody seemed to clean them up. We ordered our stupidly expensive drinks, not knowing this until the only other words that came from the barman were "That's £15" A please and a thank you would be expected, though sadly, they did not appear. We weren't offered one of their loyalty cards, instead the points we assume went onto the card of one customer at the bar who gathered every one else's points when they bought drinks. My wife had a glass of wine and having had a sip towards the end of her glass would have questioned if it was wine or vinegar, thankfully my cider came out of a bottle and not a drip tray. I'm happy to pay a tenner for a good glass of wine in a nice city centre bar, this was neither! No other member of staff engaged with anyone other than the points hoover and each other, not great service. A severe amount of training is needed as it seems none has been previously given. I see no reason to revisit this bar as there are several other options nearby.