Delivery
Pickup
Outdoor
The best restaurants serving British food in Great Bentley Tendring East of England
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
581 Opinions in 2 websites
We arrived at 12.30 having been told we couldn't book any later. The waitress took our orders quite quickly but then we waited and waited and waited while other diners arrived and were served before us. The first meals arrived at around 1.25 but it was a further 15 minutes before the last person was served. The meals themselves were quite good but the poor service spoiled the occasion for us.
36 Opinions in 1 websites
My friend booked a table for 3 over the phone. We have been before but not since Covid, recommended by a friend who was a ‘regular’ and lives in the village, none of us will be back. I noticed there was another reservation on our table and queried this with the guy behind the counter who confirmed yes our table was only reserved for us for 90 minutes. Nothing was said when the table was booked over the phone, this isnt stated on either your website or your menu, there is a reference to it on your Facebook page in March this year however I would not consider that to be all over your social media as the waitress told us, to be told all our regulars know and many places are the same is just rubbish, we meet for lunch regularly and we have never had any time constraints anywhere! Both my son and myself work in hospitality and would never dream of speaking to a customer with the tone and with the rudeness that the lady who ‘served’ us did…..it was defensive and unapologetic. We finished our coffee and left, we went 10 minutes down the road and the welcome and hospitality we received could not have been more different.