The best restaurants serving British food in Newton Flotman South Norfolk East of England

This celebration has been under planning for months and months ahead of the night. We first spoke to Alex, the owner of The Bird In Hand, about what we were after. And through that meeting we agreed that we would have the whole of the restaurant even if our numbers reduced. We went in closer to the time to hand in our preorder for the food and to have last questions answered. Then we spoke to the manager in charge of the functions. Sorry I can’t remember her name. After that again, we were told we would still have the whole room. Days after we had a call from the same women then saying ‘we will be opening the side room for others to come in to have their meals’ to that we said no, we have the whole room and as we wanted a private event, that’s what we booked months ago. I understand our numbers dropped, so they wanted to earn more money with those spare tables, but who’s gonna want to walk through a celebration meal. Coming to the night, we were able to come in early to decorate and set up everything we wanted, which was appreciated. Staff playing along with the surprise as Nan walked in to the bar area, she loved it. The food was amazing, so tasty and it came out without any issues. Massive portions! Thank you to the chefs. The service was outstanding, all staff so friendly and welcoming. Making sure to help anyway they can. Special thanks to Kelly, Angie and Trina for making it all run smoothly. Amazing! So overall we had a great evening, Nan enjoyed herself, and that’s the main thing! Better communication between management would have saved the stress caused through all the confusion whilst preparing the celebration. All we have to say is Thank you to all the staff on the night for making nans birthday celebration amazing!

Visited on a day trip from Lowestoft to Norwich on the train. A large Spoons, the ladies loo (yes, upstairs!) is palatial! Breakfast was good, served promptly and set us up for the day, only disappointment was non availability of fresh fruit for our fruit and yogurt!