The best restaurants serving British food in Dereham-Humbletoft Breckland East of England

We visited on the 18th October and again on the 19th October and oh my goodness it was like 2 different restaurants. The first night was really pleasant. It was very busy so the table we wanted needed cleaning but that wasn't a problem. The nice lady behind the bar came to clean it for us. Another gentleman came over to clean the table, he looked like he might have been the chef. I wanted some more wine so he fetched it for us. He also came to check on us while eating the food. Honestly the staff couldn't do enough for us. There was a karaoke on which was a lot of fun and the atmosphere was great. The food was ok for chain food but on the service alone we decided to return the next night. Completely different experience the next night. We ordered food at 8.20pm. The menu clearly stated they serve food until 9pm. We decided to share a bowl of chicken wings as a starter. A few minutes after placing the order the waitress came over and said we don't usually serve starters after 8.30 but on this occasion we will do it for you (as though they were doing us a favour) as i previously mentioned, the menu clearly states they serve food until 9pm. It was a sharing starter however we just had a bowl of wings plonked in front of us with no side plates. We used napkins as plates. Then our main meals arrived and my father had ordered the gammon with eggs. The eggs were awful and over cooked. We caught the attention of another member of staff to ask for some more eggs only to be told everything in the kitchen had been turned off (exactly 9pm) how long exactly does it take to put a pan on the hob and fry an egg? 5 mins tops? The female waitress came over to check everything was ok, i said no not really. She shrugged her shoulders and walked away. Never at any point was there an offer to compensate for the poor food and the staff were rude right from ordering the food. I've never been anywhere for food and felt like i was an inconvenience to the staff just for ordering off the menu. If this had been the service we had received on the first night i can assure you we would not have returned the second night. We will not be returning again which is a shame because the staff on the first night were brilliant