The best restaurants serving Brasserie food in Margate Central Thanet South East

Sorry to write this review, as it was a nice place to visit till few months back or i would say when it started. We ordered a meal for a family of four. A meal deal Bucket + Burger + Chicken strips. I was warned that it will take 15 mins - which was fine. But After 5 mins half of the meal was served and the rest took around 30 mins as the priority for the reception guy was online orders - once I complaint on the service - he got unhappy, which was clear from his attitude, Normally you get ketchup etc free if you are eating in but he charged us, i asked him that normally these comes with meal so he says take it free. But I paid for it as it seem odd as why he was behaving like this and i dont want to eat anything with out paying. The environment he created was not worth sitting there so we took our meal and left. later realizing he didnt even put everything in the meal deal ( No Coleslaw or beans), cause he was angry. we were stuck as we have already paid. Not everything on Menu was also available - like Peri Peri chicken etc. Not a good experience at all.

We very stupidly stopped in here after just parking up into Margate, very hungry, and really fancying some fish and chip shop chips! There was a traditional, small take away chip shop next door to this one but the queue was round the block, and like I said we were very hungry and didn’t want to wait! As soon as we walked into this restaurant, we regretted it and should have walked straight back out. There were 2 more customers sitting inside, in complete silence, a member of staff came over and told us it was only burger and fish and chips being served that day. We manage to get them to just serve us some chips, I had a wine and my partner had a coke (in a daisy printed glass that you would give your child at home). It was a very awkward setting to be sat in, the staff were just standing around, staring at you, in an empty restaurant, waiting for you to finish your food and then would pounce as soon as your had your last bite. A lady from outside came in and asked to use the loo but they said it was for customers only (fair enough) BUT they asked her to pay to use it if she needed it that bad! Shocking. She didn’t have any change so had to leave. I did need the toilet but felt too uncomfortable to go, I felt like there would be someone watching me. Needless to say, we left as soon as we could, and carried on walking up the beach….there were sooooo many more fish and chip shops and we were absolutely gutted that we just stopped in the first place.