The best restaurants serving Asian food in Carholme Lincoln East Midlands

First time here lovely food great staff! Will be back

Great Thai restaurant on Lincoln Wharf. Great service, atmosphere, food and drinks. Wide choice of dishes. Highly recommended *****

When we went in this Saturday evening (24th August, around 9pm) we were met with a cold atmosphere to begin with, with the waitress clearly not wanting to be there, which likely led to the negligence we experienced. Both me and my partner are vegetarians, I have been for 5 years, and we are well versed in vegetarian eating out. We ordered our meals correctly, they were repeated back to us in a rushed manner and that was that. I am not hard of hearing, and I would’ve thought that when everything that was ordered was veggie, someone would certainly double check if they thought meat had been ordered. Our food came out, and with the quality of vegetarian options at wagamamas from previous visits, I thought nothing of it and ate my meal. When I came to read the bill, I saw that in place of what I had ordered was the duck option for the meal. This is not a mistake that can in any way be taken lightly. I feel physically sick after what has happened, and knowing that it was someone else’s negligence that has caused it makes it so much worse. I have no problem with wagamamas as a brand, and all my previous experiences have been good, but I won’t be returning. As two people working in the customer service and hospitality industry, these are the very basics, and it’s simply not good enough. I just hope that your training practices are improved upon, as there are clearly gaps that require attention.