Delivery
Pickup
Outdoor
The best restaurants serving American food in Normanton Wakefield Yorkshire and The Humber
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
73 Opinions in 1 websites
I have driven past this place on the way to a different restaurant previously and it looked modern & really busy so I thought we would give it a try. I will start with the positive. The food was really nice, the restaurant is smart and clean. Even though you have to purchased sides separately, they are generous portions. But… Booked the table for 4:45 pm and arrived to a half full restaurant. We were taken straight to table, seated and given a drinks menu. Nobody came back with the menus or to take an order for our drinks for over 10 minutes. What we observed in that time was that this was not down to a lack of staff, just a lack of active staff. We could see other people trying to get the attention of the waiting staff. Over the course of our meal, we observed numerous people either going to the bar to get their own drinks as they couldn’t attract the attention of a server, or to go and collect their own drink off the side of the bar because no one had bought it over, we also saw numerous people going to the bar to settle their bill for the same reason. One of the other reviews I have read on TripAdvisor has mentioned the same thing, that the waiting staff and service seems disorganised and I would have to agree. Point to note, on the receipt of the bill you will see that they have added their own 10% service charge to it, which on the website states that it is optional but they don’t give you the option when you come to pay. I’m usually happy to tip 10% for good service, which I wouldn’t really say we had, but prefer it to be at my discretion, though this restaurant is not alone in what is now becoming the norm that restaurants see this as an easy way to get more out of the customer wether it’s deserved or not.
31 Opinions in 1 websites
Very poor baguettes here. I was expecting a nice crusty French type baguette and what I received was a large hot dog roll.