The best restaurants serving American food in Nechells Birmingham West Midlands

Excellent food can't complain good standards, Excellent manners good customer service staff polite. Thank you guys.

Dont bother with this place. Customer service is rubbish!! We waited half an hour for 3 meals and milkshakes. After half an hour they finally called my number but without actually checking they gave my food to another customer! When the server realised her mistake, she brought the food tray back up and tried to pass it to me like nothing had happened. They wanted me to take food that someone else could have touched without replacing so I refused and asked for a refund. When I complained to customer service, they told me that a replacement was offered to me. NO it was not- the server assured me food wasnt touched and wanted me to take that one. Milkshakes had been drunk by other customers too whom then realised it was the wrong order. Same thing happened to someone else I know. So clearly this is a common problem at archies. Customer service is absolutely rubbish and the wait for food is not worth it. I wouldnt even bother visiting.

Absolutely gone down hill, they have changed it too a halal kfc and it's so disgusting now..... used to be one of the best KFC's but as soon as they cater for ONLY one particular kind of people it has lost everything.... quality has never been worse