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The best restaurants serving American food in Waterloo Havant South East

2 Restaurants on GastroRanking

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5.0

181 Opinions

location-icon244a London Road Waterlooville, England
American
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We had Sunday roast lunch & it was amazing. Traditional home cooking. Very filling & so tasty. Roast potatoes were perfect. Usually so difficult to get good Vegan food out. Our first visit but definitely not our last. Parking within easy walking distance at town centre car park, free on Sundays.

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2.7

227 Opinions

location-icon40 Brambles Enterprise Centre, England
American
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Such a shame a few years ago this place was great and we recommended to many but from the bad reviews I can see it's gone down hill but didn't check before this .We ordered about 8.30pm called at 9.40pm to check where it was as website said 40 mins and Guy on the phone said it just left with the driver which wasn't a problem , 30 mins later we checked again as we live in waterloville so only 5 mins from the restaurant . Guy had not a clue where it gone and advised we probably won't be recieving it was 10.20 pm by this time .When my partner asked for a refund as we spent over £50 they said they couldn't give us one even if we came down to the restaurant and had to go through some email to request it . Very poor service, I understand things happen but the customer service of not receiving your meal after 2 hours and advised it's probably not coming and no refund or resolution is shocking .. I'm afraid we wont be ordering again and advising others the same , zero star if I could Update - over a month later and no refund - manager keeps fobbing us off with an email address which never replies . Please avoid if you don't want to be scammed out of money