The best restaurants serving American food in Penrith West Eden North West

Tasty food but very small portions and all cheap cuts so no excuse for this. Grossly over priced and very mediocre service, will never use again

We popped in for a meal Friday 18th Oct 2024. Had I read the reviews before we had arrived we would have avoided this burger king. Let me start of with the welcome ummm I went to order the guy looks at me like I wasent normal. Could I order he then grunts and points to the self service machine. I had to get my hubby to do it as I'm useless. There were only a few tables to choose from one table was being used the place was empty yet the tables were dirty and floor was filthy. We sat by the window being the best option windows were filthy table needed cleaning floor was a mess. Our number got called so I went to collect there was not napkins in the bag and the two dispensers were empty, I asked a guy if there was any napkins a different guy for the first also looks at me I repeated "have you got any napkins " No sorry we have run out" Who the bloody hell can eat a buger at burger king with no napkins dear lord iv never heard a fast food place having no napkins. The buger was good thank god because I'd have shown my self up. I finished then went to the toilets yuk I just ended up washing my hand. I would have taken more pics but I didn't want my hubby telling me to be more discreet also why I bever said anything to the staff. Iv looked for an e mail to contact burger king I can't seem to find one. Does head office not read these reviews. Staff need to do some customer service training and learn how to sweep a floor and clean tables instead of walking around like theres nothing to do. The pictures iv sent is mild.