The best restaurants in Scartho North East Lincolnshire Yorkshire and The Humber

I'm a regular customer and this is not the first time I've experienced the grumpy and rude bar staff at the Rose and Crown. It seems that, for some reason, 'please' and 'thank you' are no longer offered by the bar staff. I was served three times by a young woman (during the evening of 05/09/24) and she did not offer even the basic of good manners. To say she was surly and completely without customer service skills would be an understatement. I don't expect stimulating conversation but I do expect civility but it was clearly lacking. Just in case it was me (you never know!) I listened when she served other customers and they also did not receive the customary please and/or thank you. Very poor, to me, and unacceptable.

All we chose was off the menu / service terrible / even the coffee was disgusting Never again - no atmosphere no staff around to serve they won’t last long !!

I’m glad I didn’t check the reviews before ordering from here tonight or I probably wouldn’t have done. I ordered 3 dishes and some fried rice. The food was all really tasty - with a good kick of heat in the spicier dish. I called the takeaway as I needed to change something on my order and this was done without a problem. Two things … £2.60 for prawn crackers is obscene! And delivery is very slow. I understand (and prefer) the need to cook everything fresh but an hour and twenty minutes for delivery on a Tuesday night isn’t good.