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Outdoor
The best restaurants in Catterall Wyre North West
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
604 Opinions in 2 websites
A welcoming and lovely atmosphere greeted me as I dined with others to celebrate a birthday. The staff made sure everyone was comfortable and engaged with the party while efficiently dealing with the food and drink orders. I had the 8oz ribeye steak with a delicious peppercorn sauce. The steak was wonderful. Friendly and attentive staff made the dining experience exceptional.
4 Opinions in 1 websites
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back
5 Opinions in 1 websites
Been today whilst on our travels. Good service, value and choice.There's off road parking and you can get your hair cut while you wait :)