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1190 Opinions in 3 websites
I love your food, it's the best in the area. I really really miss your pistachiosa pizza. Please bring it back for the people who love it. It was my favourite and I'm a little bit heartbroken it's not on the menu. Thank you, your #1 pisatchiosa-lover
1086 Opinions in 2 websites
Dissapointed. It's a nice place and I have eaten there before and the staff are always friendly. But my last breakfast was below average this time. We were led to a table and ignored for five minutes. A couple came in and sat next to us and the waiter immediately tried to take their order first. When the food arrived it was taken to the wrong table. One poached egg was perfect, the other badly under cooked (I didn't have time to complain). The toast was hard to cut with the blunt knife provided. I did not enjoy my dining experience.
1064 Opinions in 1 websites
If you are researching a place to stay in the Hilton network, please consider the following. During my week-long stay, I experienced rude/incompentent staff, a broken thermostat, sleepless nights, and a “lost” worker entering my room. Room: As an eco friendly hotel, they have thermostats that automatically shut off if no motion is detected. Every night, the thermostat would disable and leave the room extremely uncomfortable and hot. The Heat was so uncomfortable that we all(multiple rooms and parties all staying at the hotel) woke up night after night drenched in Sweat. I was told multiple compelling reasons why the staff could not assist. However, at no point were they helpful or understanding. Staff: Staff did not show any interest in helping resolve an issue with my stay. Overall, I found them unhelpful and obtuse. Every Interaction with the staff was underwhelming and uncomfortable. (Please note: this applies only to the front desk staff. The breakfast staff and restaurants/bars were lovely) Privacy and security: At one time, a staff member walked into our room while we were resting. The room had already been cleaned. I asked why they had entered(no knock), and they stated that he was checking if the room had been cleaned. At this point they had fully entered my room, without reason and could not answer why they were in my room. Summary Of all the locations I've stayed at as a diamond Hilton member, this one stands out in the worst way possible. Eventually, I moved to the Hampton by Hilton in Shoreditch and found every aspect of my stay to be superior. Transferring to another hotel was the only solution to my problems.