GastroRanking-logo

The best restaurants in Hathersage and Eyam Derbyshire Dales East Midlands

33 Restaurants on GastroRanking

restaurant_img
3.5

1026 Opinions

location-iconSchool Lane, England
British
outdoor_seating_170827takeaway_170827delivery_170827

Proper Sunday lunch - beef and all the epic trimmings. Wonderful atmosphere, full of life and yet the food came really quickly which was a pleasant suprise! Sylvia looked after us really well, brilliant all round.

restaurant_img
3.5

414 Opinions

location-iconLeadmill Bridge, England
British
outdoor_seating_170823takeaway_170823delivery_170823

We drove past this place for our date night and saw the carpark looked busy after passing a few other places that looked quiet further down the road we decided to drive back. Upon arriving the place was filled with atmosphere and families looking to be really enjoying their meals. A few minute wait sat on the bar stools having a drink and they'd managed to find and prepare us a table nicely laid out nearby a roaring warm fire. The food well and truly exceeded our expectations. My moonshine battered haddock was a real portion and tasted fantastic and my partners prawn linguini looked and smelt amazing, we each had to try one anothers as they were both so good. Service was great with smiling friendly staff and nothing was too much trouble. Highly recommend and will be returning!

restaurant_img
2.9

8 Opinions

location-iconEyam Hall Courtyard Main Road, England
outdoor_seating_335741takeaway_335741delivery_335741

Went on a day out to Eyam 31st July 2024. Went for a coffee at ‘The Nook’ what a mistake. I ordered two white coffees and a cookie to take out and paid for my order. I was the only customer in the shop, but was asked by the young girl serving to wait outside, admittedly it is a small space, but there was no-one else to be served so I was a little surprised. I went outside and stood waited insight of the shop counter as I wanted to pick up my order as soon as it was ready. The young girl did not even start my order and then a few minutes later another customer went in made an order was not asked to wait outside and the young girl immediately started her order, I was clearly still waiting and I saw the young assistant look at me several times. Then an older middle aged dark haired assistant entered the shop, she made conversation with the customer being served , who was still being served by the young girl but neither made no attempt to serve me, even though I was clearly visible to both of them. I waited until their customer left and re entered the shop. This was very poor customer service. I asked why the customer who came in after me had been served before me and that I intended to post on line this poor customer service. It was only then that the younger girl said ‘Sorry for your wait’ and pushed the cookie I had ordered towards me on a plate but it was the aggressive verbal abuse of the older assistant that was very concerning she screamed ‘If you do that I will loose my Job!” I advised that was not “My problem as I was the customer “ The young girl offered to return the cost of my order , but I refused this. The older assistant then shouted at the young girl “what did she order” I advised that I had ordered two white coffees and a cookie to take away. I was very concerned at how she verbally abused this young girl , I could see she was afraid of the older woman as she had moved away from the counter and was visibly weeping. The older assistant immediately started to dispense the coffees from the machine, but while she was doing this she continued to verbally abuse me screaming that she was a customer too? and that she had to do everything including cleaning and that I needed to tell her manager ? It was only at this point with no apology or in any reasonable tone offered to refund my cost for the coffee , I refused this aggressive offer , she then finished one of the white coffees but she did not put any milk in the second coffee , but did aggressively push a hot black coffee towards me over the counter, when I asked for milk she tutting and continued very aggressively in both manor and body language. I left the shop and saw the young girl go into the bar on site and I went in to see if there was a manager on site. There was a female who was very helpful and very apologetic for what I had been subjected too and she gave me the managers name and phone number. Then the aggressive female assistant come into the bar I asked that they stopped her as I felt intimidated, but both the young girl and the female bar assistant did nothing to prevent this aggressive woman from coming into the bar , so I left . A short time later the female assistant from the bar approached me and advised that her manager was arriving shortly but even though we had not even finished our drinks we had decided to leave and would not be waiting for what I feared could be even more abuse. This experience of this abusive assistant is totally uneceptable I am very concerned that if I had been an older more vulnerable individual it could have been much worse as I did feel physically intimated. I f my grandchild had been with and subjected to this level of aggression I would have had no choice but to report the matter to the police. I also feel any management of this site have a duty of care to the other staff she works with. I understand retail staff have very difficult jobs and can be subject to abuse from entitled customers, this post is not about that and I rarely post anything on line. I have posted this as I was subjected to poor customer service which would have been resolved by a professional apology. It is the real concern I have that this individual is dangerous, not just to customers but to the other staff she is working with I hope the others working there are OK .