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3.9

Based on 1.862 opinions finded in 4 websites

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Nº 1327 in 2155 in Sheffield

Nº 80 of 95 Italian in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..pastapayspaghettichocolatespicycarbonarasaladchickengarliccheesepotatoesmustpizzacookedladyprawnrisottocalzone

comment_iconOpinions

Really enjoyed our evening in Zizzi tonight, really nice food & excellent service. We were served by Ruby who was brilliant - very welcoming & attentive. She made sure the children had their meals quickly and made us feel at ease while dining out with two young children. We will definitely be back soon!

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Lauren Bagshaw . 2025-03-26

MORE AT Google

Ruby the waitress was amazing made every single person who came in feel special (and I think a lot came in because and she was so joyful. Will definitely be there again

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Let Raine . 2025-03-26

MORE AT Google

Visit here monthly with friends. Ruby is fabulous, attentive, friendly and efficient 😊

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Denise Pugh . 2025-03-24

MORE AT Google

Had a lovely meal, fantastic service from Ruby

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Hannah Walshaw . 2025-03-21

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Hospitality amazing ruby is second to none 🤩

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Joanne Holmes . 2025-03-21

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Ruby was ever so friendly and accommodating x

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Bri Mansell . 2025-03-20

MORE AT Google

Good food, Good friendly service from Ruby who was very welcoming and friendly. An enjoyable evening.

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Sam Brooke . 2025-03-20

MORE AT Google

The overall experience was decent. However, the spoons didn’t seem suitable for desserts - I ordered a brownie and was given a deep, wide tablespoon, which felt mismatched for the small dessert on my plate.

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Antina . 2025-03-17

MORE AT Google

Zizzi food great. Had a very big menu with lots to choose from. Worth paying for. Waitresses were very friendly and helpful.

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Vanessa Dawson . 2025-03-15

MORE AT Google

Stated off well ordered with very nice starter and drinks then my main and one off the sides turned up after 5 minutes waiting i thought I better start eating 15 minutes later I have nearly finished and my wife's main and he other side dish turns up cold we have been several times before but this has spoilt our view on Zizzi as the service and food was not great and we still have to pay a tip why

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Steve France . 2025-03-12

MORE AT Google

Food was good flavourwise, but the pasta was undercooked (in both of our dishes) and the dough of the garlic bombe starter was partially raw. Service was fast. But as everything was undercooked and/or cold, would not recommend

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Mary Tiny . 2025-03-11

MORE AT Google

Guy who was greeting guests at the door, shoulder length blond hair, needs to learn what an iron is for. Not a good first impression! His t-shirt and jeans looked horrendous. Food was tasty, good portions and were very impressed with the overall bill for what we ordered.

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Richard P . 2025-03-10

MORE AT Google

Everything about our visit was great, really friendly staff, great food and amazing food. We both had a chicken pasta dish which was full of flavour. Well done Zizzi

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Lisa Wells . 2025-03-09

MORE AT Google

Visited with my sister for dinner whilst staying in Sheffield. It was very busy which was nice so the food and drinks came very quickly. We really enjoyed our meals. Only downside was once our drinks and plates had been collected it took the server about 20 minutes to come with the bill even after flagging them down. Not sure why as it wasn’t that busy. However this didn’t ruin the experience. We also got money off with blue light card.

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Laura . 2025-03-07

MORE AT TripAdvisor

Service from Ruby was spot on. Had to send the mushroom starter back as it was awful. The pasta with the Wagu meatballs was partially cold, but edible, just! Don't think I'd return!!

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Liam Murnane . 2025-03-05

MORE AT Google

He tenido platos de pasta mucho mejores que este. El servicio era justo, pero estaban ocupados. Cuando llegó la comida, estaba sosa sin condimento. Se mencionó cuando la camarera se acercó a preguntar cómo estaba nuestra comida, pero no sabía dónde ponerse. Así que pedimos sal y pimienta. No podemos haber sido los únicos que pensaron que la comida era insípida porque la camarera volvió a nuestra mesa para preguntar si alguien más podía usarla. De todos modos, cuando elijamos comer en Meadowhall, Zizzi no estará en la parte superior de nuestra lista de lugares para comer.

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Antony C . 2025-02-26

MORE AT TripAdvisor

After a few years coming back to Zizzi, it was worth it! The food was amazing, staff friendly and nice, atmosphere great. Waiting time was short. There are a few different options for anyone who is vegetarian, gluten-free, or with any allergies, which is great. I would definitely recommend this place and for sure I will come back!

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Nikola U . 2025-02-23

MORE AT Google

After ordering food service was faster than superman. I ordered Calzone Pizza, put my knife in, the most crisp pizza I’ve ever encountered. Very doubtful about what I would taste, the moment it touched my mouth it went straight into the paper napkin. Burnt to a crisp on the outside, cold on the inside, I could put my finger in the centre and feel the frozen filling. Shame on you Zizzi, I will report my experience to HSE.

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Denise Matthewson . 2025-02-22

MORE AT Google

Tuvimos una fantástica comida de San Valentín aquí y Ruby nuestro servidor era fantástico con nosotros y otras mesas a nuestro alrededor! La comida era preciosa, especialmente el entrante de la bomba de masa de mozzarella y chorizo! Estaba realmente impresionado y sin duda volvería de nuevo.

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Ella C . 2025-02-20

MORE AT TripAdvisor

Nos encanta este lugar, he estado muchas veces antes. El personal es siempre encantador y genial en su trabajo. Hay una funcionaria en particular que siempre se detiene cuando está allí. Creo que se llama Ruby. Ella es un crédito para su equipo. Y las pizzas son increíbles por cierto! Sin duda volveremos muy pronto!

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GinaG648 . 2025-02-18

MORE AT TripAdvisor

Really great service specially trained allergy staff to take orders. Food was really good beef and venison dough bowl was amazing. Slight issue with the rissoto but staff sorted it amazingly with out fuss. Hence only 4 for food.

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James Fishwick . 2025-02-18

MORE AT Google

Really lovely remember Ruby from another Valentines day and knew when she was going to serve us we would get a excellent service she's so so good if only everyone in customer service was like her . Made you feel so relaxed and so easy to talk to absolute credit to your company should start her own training school for proper waitressing.

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Jenny Mould . 2025-02-18

MORE AT Google

Always love going here, Staff are always amazing and friendly. Food is consistently delicious. Can't get enough of the Fonduta Formaggi!

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sky14kemea . 2025-02-17

MORE AT Google

Ruby, our server, was excellent. She was very friendly, knowledgeable and extremely efficient. Well done!

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David Robinson . 2025-02-14

MORE AT Google

We go to this zizzis all the time, all the staff are lovely, especially Ruby on the front :)

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Katie Robinson . 2025-02-13

MORE AT Google

We had lunch with two kids at Zizzis and the salmon and pesto risotto was one of the worst risottos I’ve ever had in my life. The rice was literally cooked in water and still was undercooked and you had to hunt for vegetables in the meal. Avoid at all cost! The service was slow and all over the place. Ironically it wasn’t our kids who made us feel stressed. I gave two stars because at least the kids enjoyed their bolognese.

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Lina Boothby . 2025-02-11

MORE AT Google

Food cannot be faulted as always, but I didn’t like the fact that multiple waitresses with hair longer than shoulder length only had half of their hair tied back, leaving the other half available to fall into food. Just didn’t seem the most hygienic hairstyle for the staff to be wearing

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katie longhorn . 2025-02-10

MORE AT Google

Great food, served by the lovely Ruby

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Suzanne Pegg . 2025-02-10

MORE AT Google

Ruby is an absolute star, really made the dining experience a happy and friendly one ☺️

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Andrea Gillard . 2025-02-07

MORE AT Google

First time going to Zizzi meadowhall had a lovely meal, what made the experience great was our lovely waitress Ritika who was very helpful and friendly will visit again.

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Martin Hirst . 2025-02-05

MORE AT Google

Great 😊 service! Proper Yorkshire service, lovely to see Food was lovely. Ruby was amazing

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Laura Martin . 2025-02-04

MORE AT Google

Ruby was our server we were immediately seated food came really quickly and was delicious couldn’t finish it all because i was full. Ruby was lovely and made sure we had everything we needed lovely experience

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S Tempest . 2025-02-04

MORE AT Google

Service was brilliant, food was great all very good

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Alistair Scott . 2025-02-03

MORE AT Google

Food excellent always great service from Ruby

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Dianne Barker . 2025-02-03

MORE AT Google

We were served by the most lovely waitress (Amy) who was incredible welcoming and helpful when our orders went a bit wrong, and she couldn’t have done more! Credit to your team she was brilliant :)

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AX18 . 2025-01-22

MORE AT Google

The service we received from Ruby was excellent. She was helpful, friendly, and very efficient to us and all the tables she dealt with around us. An asset to the team at Zizzi Meadowhall, Sheffield. The food on the other hand was quite mediocre, and had we not received a gift card to eat there, we probably would give it a miss, I'm sorry to say! This was based on our choice of a Rustica Pepperoni Campania pizza.

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Lindsay Allen . 2025-01-16

MORE AT Google

The lady who served us was extremely pleasant - her name is Ruby - you are lucky to have her.

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Norah G . 2025-01-14

MORE AT Google

Visited 2/1/25 Absolutely fantastic service! Each server was working so hard to make customers happy and the restaurant run smoothly. Despite it being busy they were so attentive. Food was gorgeous aswell.

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Pearl Williams . 2025-01-04

MORE AT Google

Ruby at Meadowhall zizzi is an absolute star she made our visit today food was also excellent !!! Thanks Ruby !!

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Sam Holmes . 2025-01-03

MORE AT Google

dined at Zizi’s for a quick bite. Got the bolognese loaded fries and the favourites board,safe to say won’t be coming back. food lacked flavour, garloc bread was so oily and some of the food was undercooked. love italian but this disappointed us.

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Chiedza Muvengwa . 2025-01-03

MORE AT Google

Having ordered the 6 layer lasagne...I was presented with a dish with 2 small pieces of pasta and a small amount of bolognese sauce. Having previously ordered this meal on several occasions in the city centre zizi I knew what to expect. This dish is advertised as a specialty. The food they gave me wasn't anything like what I'd previously had. I queried the dish with a staff member. I was told this was what the suppliers had sent on this particular day. He referred me to the manager who said exactly the same. At this point my wife's food had arrived. The manager told me to either order something else or we could leave. Feeling embarrassed we decided to leave. The whole experience which was a special occasion proved solely disappointing and left me feeling like ill never eat at Zizi again. This happened on Friday 27th December.

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Paul Tarry . 2025-01-01

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Came out to eat, straight away the service was terrible. Waiting ages to order our food, when the food arrived the lady specifically blonde asked if we wanted cheese then proceeded to get cheese all over my clothes and in my drink. Was not happy at all as she was grating the cheese, she could see I was trying cover myself with my hands, did she stop, no. You’d think the waitress would know to get cheese on the food, it was absolutely everywhere. You can see in the picture specs of cheese in my partners drink, I wiped the side of my table but wish i didn’t so you could see the mess of it. The food was good, not amazing but waited ages to get some sauce for our garlic bread, it was cold by the time we got our sauce. Also asked for refill of water never seemed to get it, you’d ask something and the waiters would go do something else and forget. Overall, we was in there for 2hrs so disappointed bc we only got mains and dessert, complete waste of time, most of time spent was trying to get someone’s attention.

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Christina Pariyar . 2024-12-30

MORE AT Google

Tengo mi comida. Mi amiga esperó 10 minutos para su comida. Para entonces el mío estaba frío. Preguntó dos veces por la comida Friends. No hay explicación. Decepcionado como esto solía ser mi ir a . ¡Se mantendrá alejado de ahora en adelante! Caro para lo que obtienes

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Tilly T . 2024-12-27

MORE AT TripAdvisor

Always enjoy the food at Zizzis, top quality for the price. The staff always go the extra mile to make the dining experience enjoyable, this evening particularly Isha and Ruthika. However, you have an absolute star in Ruby, super efficient, she never misses a beat, she is literally on top of everything that needs doing, and makes everything look effortless. Her customer service skills are excellent, and she is truly a credit to your company.

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Andrea Chauhan . 2024-12-21

MORE AT Google

Visitamos este restaurante regularmente y es consistentemente bueno que a menudo tenemos Ruby como camarera y ella es un soplo de aire fresco. Esta noche tuve un pinoli rustica que era encantador también tuvimos el cóctel de Navidad que de nuevo era delicioso

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Venny45 . 2024-12-20

MORE AT TripAdvisor

Visit here quite regularly but were disappointed this time. Ordered Chicken Milanese, chicken dry and overcooked, breadcrumb coating hard. Spoke to waiter who agreed. Offered a replacement, but as I hate waste I accepted it as long as it was brought to the managers, attention. Expected some discount, non given because I had eaten it. They would have preferred to give another full meal, costing more than a small discount. The waiter when I paid was full of apologies, not his fault. Poor customer service today which is unusual for them.

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John Dale . 2024-12-13

MORE AT Google

Overpriced and tasteless , prawn linguine had no chilli in and sauce really watery . Be careful they automatically add a tip on to bill .

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glyn d . 2024-12-13

MORE AT Google

Insípido y caro. No es una muy buena experiencia. Nos dio nuestro proyecto de ley que incluía una propina del 10 por ciento , opcional, pero aplicado a la factura . No, lo siento, pero usted da propina buen servicio y buenas comidas.

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glyn d . 2024-12-13

MORE AT TripAdvisor

Very friendly and helpful staff members. When we didn't finish our meals we were offered to box them up. The food was amazing

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Donna Roe . 2024-12-13

MORE AT Google

Fui con mi marido que tenía risotto de salmón que era muy agradable, sin embargo, mi comida era terrible. Tenía lasaña que el menú describió como cubierto con pan rallado (inusual y ciertamente no italiano). Solo puedo pensar que esto es para hacer que el plato vaya más allá como todo el pan y muy poca lasaña. Ningún servicio de atención al cliente como se quejó cuando se le preguntó si todo bien para ser dicho le dirá al chef. Cuando pagamos nuestra cuenta fue dicho por la camarera que el gerente había sido dicho. Esta será nuestra única visita.

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Rebecca D . 2024-12-11

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We went for our 2nd date as we're were in the centre shopping. The food and atmosphere was fantastic and the staff were very friendly and helpful. We were very lucky as a gentleman and his son played for our meal. We just said thank you, But after they had gone our waitress came and said that the gentleman and his son wanted to play for someone meal. He asked her for her advice she told him that me were a nice couple. So he paid. After chatting with the waitress we said that it was our second date. She replied snap that she was also going on her second date that night

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Carl Milward . 2024-12-09

MORE AT Google

Ruby was amazing and has been on each visit!

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Ethan Stanbra-Bird . 2024-12-09

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Ruby was an amazing server! Was super helpful with our allergies! Made our experience great !!

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Elle Sargent . 2024-12-09

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Ruby was very good,very helpful polite and a great credit to you!

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Ruth Duke . 2024-12-09

MORE AT Google

Ruby made us feel really welcome and very friendly service Thankyou !!

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Georgia Waite . 2024-12-09

MORE AT Google

Brilliant service, can't fault Ruby. Every time we visit it's a delight to see her positive can do attitude

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FranK . 2024-12-09

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Ruby was amazing as our server, she took care of us extremely well, catered to our various food allergies perfectly. Thoroughly enjoyed our time here, wonderful food, amazing drinks, great atmosphere, couldn’t recommend highly enough!

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Danielle-Ruth Watts . 2024-12-09

MORE AT Google

Alex wow what an exceptional manager well run great food and service. Great team nothing was too much trouble. Recommend vegan options thank you

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Tony Callaghan . 2024-12-07

MORE AT Google

Fabulous food and service. Great zizzi

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Liane Wood . 2024-12-07

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Ruby was a fantastic waitress, even though they were short staffed.

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Jenny Waterman . 2024-11-26

MORE AT Google

Me and my partner had nothing but an amazing time at Zizzi's in Meadowhall over the weekend. The atmosphere was great, we were accommodated by a very lovely and polite young lady Issy who delivered great service and made our time easier and it was topped off by some delicious food. Certainly coming again and recommending to friends!

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Andrew C . 2024-11-25

MORE AT Google

Our waitress, Ruby, was absolutely WONDERFUL. Nothing was too much trouble. She was also being super kind and caring of an elderly couple that were dining which was really lovely to see.

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Jill Carswell . 2024-11-24

MORE AT Google

Muy buena comida increíble para una comida con niños o después de ir de compras. Me encantó toda la comida y el ambiente y el servicio era genial, aunque estaba bastante ocupado, así que la comida tomó un tiempo

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Tofu ⭐️🍁 . 2024-11-23

MORE AT TripAdvisor

Ruby was great - very attentive and cheery! Service with a smile

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Fran Spillane . 2024-11-22

MORE AT Google

ruby was an amazing waitress deserves all credit for her hard work and work ethic she kind and loves a nice little joke and chefs was cooking a blinder with my calzone

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TJ Hicks . 2024-11-22

MORE AT Google

Always great service, especially from Ruby :)

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L Slack . 2024-11-21

MORE AT Google

Had a really wonderful experience at Zizzis Meadowhall this afternoon. Ruby greeted us warmly and was a fantastic server, really good knowledge of the menu and made us feel comfortable. Really good accessibility for wheelchairs. Lovely decoration ready for the festive season. Will definitely return again.

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hannah tomlinson . 2024-11-19

MORE AT Google

Evan was our waiter and was really great with the service. The food was really great too.

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danny smith . 2024-11-16

MORE AT Google

Evan was extremely polite and helpful

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Natasha Richards . 2024-11-16

MORE AT Google

Tried to eat here on a Friday evening after shopping all day. Told could not eat inside as no staff to serve. Tried to sit us out near the exit next to a table with a coughing adult. No apology, no empathy so we walked out and went elsewhere. Disgusting customer service.

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Terri Palmer . 2024-11-15

MORE AT Google

Started off ok got drinks in good time food came hot and ok on time, tge issue was paying we sat near the door and the waitress was too busy letting people in before getting our bill, we were on the verge of walking out, we ended waiting 30 minutes along with another 2 tables, just not good enough plenty of other restaurants I've been to next to yours where everything is better, won't be rushing back

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PAUL WALKER . 2024-11-15

MORE AT Google

Lovely food and environment. Our waiter Evan was very attentive and helpful.

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Dave Stow . 2024-11-14

MORE AT Google

Evan went over and above to look after us and provided great service

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Hannah Campbell . 2024-11-14

MORE AT Google

Great service from Evan. Quick and efficient and very attentive

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Beth Campbell . 2024-11-14

MORE AT Google

Great meal service excellent Evan our waiter very helpful and friendly.

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Ann Harper . 2024-11-14

MORE AT Google

Evan was an amazing waiter - food was lovely and the service was fantastic!

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Ella Gilbert . 2024-11-14

MORE AT Google

Lovely food, great staff. Evan was particularly helpful!

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Olivia Merrick . 2024-11-14

MORE AT Google

Excellent Service from Ruby nothing too much trouble & so friendly

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Delyse Parkes . 2024-11-13

MORE AT Google

Always great food, the meatballs were great. Ruby was fantastic, never had an empty drink

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emiiiwilcock . 2024-11-13

MORE AT Google

Ruby was excellent. She is a credit to the restaurant.

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alisha ellison . 2024-11-13

MORE AT Google

Had s lovely meal, service was brilliant. Our server was Ruby 5 stars all the way.

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Susi loveridge . 2024-11-12

MORE AT Google

Evan was a great server very polite happy made us feel very welcoming

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kerry hobson . 2024-11-12

MORE AT Google

Very nice food and fast, efficient and friendly service.

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Ian Sutherland . 2024-11-12

MORE AT Google

Was really nice really enjoyed the food it was very quick and efficient and a really good presentation of the food staff are great I recommend it

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gamer boy1576 . 2024-11-12

MORE AT Google

I regularly go to zizzis in meadow Hall for lunch when meeting friends and family. The food is absolutely fab I never have any issues. Ruby is often our waitress and she is friendly and helpful.

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Gemma Helliwell . 2024-11-12

MORE AT Google

Thank you so much Evan for the excellent service and for our lovely drinks and deserts! 5* Recommendation :)

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Glamour Nails & Beauty . 2024-11-11

MORE AT Google

Called in for cocktails & was recommended by our lovely friendly waiter Evan to try the Honeycomb Cheesecake dessert. It was delicious! I’ll definitely be returning.

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Helen Wheeler . 2024-11-11

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Evan, thank you for looking after us 10/10

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Jeff Wheeler . 2024-11-11

MORE AT Google

Evan was brilliant with perfect customer service. Thank you Evan

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Dee Light . 2024-11-08

MORE AT Google

Good 3 course - Evan was great! Good luck

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Varun Gokul . 2024-11-08

MORE AT Google

Ruby (our host) is always great.

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Ben Calton . 2024-11-08

MORE AT Google

Great friendly service from Evan

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Shannon . 2024-11-08

MORE AT Google

Friendly and efficient with a smile and chat. Observant and never had to call over!

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Partward . 2024-11-08

MORE AT Google

Visited Meadowhall tonight and your staff member Ruby was amazing with every single person in there, welcoming them, being very very attentive and generally all round superstar

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Phil Lister . 2024-11-06

MORE AT Google

A great meal and fab venue, made even more better by Ruby, our server/host. Ruby was legendary, warm, friendly and the ultimate professional. We’d definitely come back on the basis of the exemplary service we received

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Steve Edwards . 2024-11-02

MORE AT Google

Sorry to say this. Waiter ask me, if I’m finished to eat even I had 1/4 of pizza on plate. I ask her if she thinks that I’m finished. She said NO!! After that without asking she brought me the bill even, I didn’t finish my beer. I was just ready to order some dessert and coffee. So I was forced to pay the bill and of course I left restaurant immediately without ordering anything else. Sorry for Zizzi, I was supposed to left another 20£. Unfortunately I like Zizzi and yearly I spend 1000£ on food in Zizzi, but after that I’m not sure, if I want to return. There are a lot of good restaurant’s around. Hope someone from Zizzi will read this and make sure that Zizzi workers present Zizzi in right way Best wishes Matjaz SERCER

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Matjaz Sercer . 2024-11-02

MORE AT Google

Every now and then you come accross a waitress who is both professional but also fun to deal with. Ruby falls into this category. She ensures you are valued, even when busy, by reassuring you that you are not forgotten. She is a true Sheffield girl with true Yorkshire values. This is our first visit to Meadow Hall Zizzis but certainly won't be our last. Thanks Ruby for making our visit so memorable.

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Sue Goodwin . 2024-11-01

MORE AT Google

Ruby an amazing asset to your team😊xx

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Bev Howard . 2024-10-30

MORE AT Google

The service was amazing and super quick at getting the great food to us. Our server was Ruby and she was so nice and helpful with getting our food.

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Eva Parry . 2024-10-30

MORE AT Google

Seated quickly and nice front of house staff, unfortunately one meal came out with a thick black hair entwined in the pasta. This was replaced, the other prawn bisque meal had no flavour, no chilli’s. Was a prawn pasta water dish. Unfortunately the kitchen let the side down here.

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jeggery . 2024-10-28

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