Zizzi - Sheffield Meadowhall in Sheffield

We had a great experience this evening with a lovely meal. Ruby is very friendly and attentive. Our food was delivered promptly and we were well looked after. Thank you Ruby!

The food was lovely and our server Ruby was very attentive

During a busy point in the day with limited staff, Ruby was very attentive to everyone she served ensuring everyone was okay and happy with their food. Deserves all the credit she can get!!

Our waitress Madi was very welcoming and lovely. Service was good. Very nice 8 year anniversary. Hannah and Abbie

Ruby was amazing .Service was great

Really enjoyed our visit. The food and service were great! Will definitely be returning.

First time in a long time visiting. An amazing greeting from RUBY, fabulous service all evening. Do not let her go!!

Our host Ruby was excellent, so friendly, engaging & great sense of humour. Great evening, tasty food, what’s not to like.

Ruby is a brilliant host. Very friendly, knowledgeable and helpful. Made our evening out more enjoyable. She is a great asset.

Excellent meal from Zizi’s Meadowhall! All the food was so beautiful cooked and presented and most importantly tasted amazing! The arancini and carbonara were both divine. The chefs and waiting staff are amazing and so helpful. The restaurant is clean and atmospheric with nice decor. I will definitely be eating here again.

Delicious food and great service

been tonight for food with my husband. service could have been a lot better. had food order taken to be be told calamari staring wasn't available. we picked another starter to then have that. then having to wait half an hr for main course, we asked a member of staff about our mains the lady went to check on them to only come back saying it will be another 5-10 mins. After waiting over 45mins we finally recieved our mains. no manager approached us to apologise for this wait. incompetence from the first lady who served us as the mains should have been dropped when started was cleared. staff refused to give eye contact and would avoid you while walking round looking busy. we wouldn't have minded if it was busy but the fact that people arrived after we had our starter and had been served before food before our mains was even being made. completely unprofessional manager sending other staff to deal with situations instead of handling the customers and trying to resolve it. We will not be returning.

Four of us ate here midweek. We didn't book a table and we were seated immediately. The service was quick, friendly and efficient. The food was overall good. The cost of the meal, a round of drinks and two puddings came to £110 for four people. The atmosphere was relaxed. I would eat here again.

Ruby served us today. She was fantastic. Helping us to choose and taking care of us throughout our stay. Her personality is amazing and very profesional. Food amazing . We'll be back 👍🏼

Bailey was our server, she went above and beyond, made the experience 10x better. SHOUT OUT BAILEY!!

Ruby was a breath of fresh air. So welcoming, gave us a giggle and was very professional. She knew what she was doing and made sure every customer was happy. It was very impressive to see her multitasking and just bringing great customer service to everything she did. Thanks Ruby!

I had a horrible experience today at Zizzi I was served food with long hair the next thing the food was tasting horrible . Had a bad experience I wish to give a zero star

After a few years coming back to Zizzi, it was worth it! The food was amazing, staff friendly and nice, atmosphere great. Waiting time was short. There are a few different options for anyone who is vegetarian, gluten-free, or with any allergies, which is great. I would definitely recommend this place and for sure I will come back!

Had lovely food, staff great. Big call out to Ruby, she was fab. Also, if you can, pay any tips in cash so that it goes to the right person…

The beer was boiling hot, I’m so disappointed

Enjoyed the visit and food, Ruby was excellent. Thank you

Large table for a work lunch out. Service quick and courteous, food was delicious and came quickly to say it was a large amount of people. Food is always great, really nice atmosphere, forget you're sat in a shopping mall.

Waitress Ruby was excellent very obliging and helpful

First of all the customer service was one of the best I have had. She was so welcoming and helpful! The salad I had was also the best I’ve had and for a great price!

Splendid lunch with 3 friends. Made so much better by our waitress Ruby who was not only great fun but efficient and hard working. Many thanks from the A team x

Ruby was extremely friendly, gave great customer service xx

Ruby was amazing extremely friendly 👍…..service and food were great.

Great meal... and fab service from Ruby!! Will deffo come back if in meadowhall again

Ruby was excellent , she looked after us really well. Will definitely be back

Ruby was so friendly and super efficient. Thankyou!

Ruby provided quick, efficient and brilliant service. Recommended.

Great place to eat. The service from Isha was brilliant

Ruby was great, she really made us laugh!

We were served by Ruby, she was friendly, warm and helpful with the menu. Great service.

Isha was fantastic - friendly, efficient and helpful

Went for tea with my friend on 22nd April. Ruby our server was fabulous! Friendly, helpful and knowledgeable. The food delicious and decent pricing. Would definitely recommend.

Very rude staff stood waiting at the desk to be seated staff looking at us so we walked over to finally be asked have you got a table booked. All the staff were just chatting away not bothered about us at all took aged to get our order and asked for some cheese was rolokay no worries ill fetch it over she then cleaned some glasses up then come out with her coat and bag on and left the restaurant so had to ask another staff as she just went home the staff overall are so rude and un professional

Lovely meals, served by Ruby. She really was very good, attentive, fast and efficient. We had completed our meal in 45 minutes after arriving, exactly what we wanted

Ordered mains Nice Then Ordered dessert waited 45mins Then decided to leave

We’ve been to this restaurant several times and have never had reason to complain — until tonight. Unfortunately, our experience was truly terrible from start to finish. Despite having a reservation, we waited around 20 minutes to be seated. From there, the service only went downhill. When our waitress eventually arrived, she told us she couldn’t take our order because one member of our party has an intolerance — apparently only a manager could do that. A flower was placed on our table to signify this, and we then had to wait another 15 minutes for a manager to appear. All the while, we still hadn’t received our drinks. When the manager finally arrived, she struggled to understand us, which didn’t inspire much confidence when it came to ensuring the intolerance was handled properly. Our food eventually arrived, missing both the chips and the loaded fries. The chips turned up about five minutes later, but the loaded fries didn’t arrive until *after* we had finished eating. Dessert for the children — which was meant to be included in their meals — was another letdown. It felt like a joke: two scoops of ice cream and a single lolly after yet another wait. Even having to ask for our plates to be cleared from our starters & main. To top it off, throughout the evening we watched 3–4 staff chatting around a box of beer they were using to restock the fridge, seemingly oblivious to the poor service being delivered to customers. There was a clear lack of leadership, and it really showed in the quality of service. It’s such a shame, as we’ve had great experiences here in the past. But after tonight, I doubt we’ll be returning.

Great atmosphere and food that won’t break the bank. Staff couldn’t have been any better, checked on us but left us alone to. Manager Michael was super friendly and had loads of recommendations.

Amazing service from ruby as always and lovely food 🫶🏻

I’d read a few reviews about Zizzi at Meadowhall on Trip advisor before we visited & had remembered seeing a waitress called Ruby mentioned numerous times (I presumed her family had kindly written them for her!) anyway our waitress was lovely, bubbly, kind, attentive and well presented….I asked and it was Ruby. It was nice to be served by someone who seemed to like her job and her customers…& we liked her!

Ruby was amazing! Nothing was too much trouble and she was very warm and friendly. Made our evening thoroughly enjoyable. Sorted the few minor issues we had promptly. Would come again to be served by Ruby. ❤️

Italian restaurant who serves ketchup instead tomato sauce for pizza 😄😄

Ruby is the star of Meadowhall Zizzi. If we decide to come back, it will honestly be because of her. <3

Great service by Belle and gorgeous food. Couldn't fault it

My mother and I came after some rather sad news at the hospital, your servers Ruby and Paige, were such a delight. They were friendly and attentive and a credit to the restaurant. The food was incredible, the crab arancini were lovely.

Service - service was poor. When initially awaiting service to notify staff of our booking, it took several minutes for anyone to acknowledge us stood there waiting, we should have took this as a sign to at elsewhere. It seemed that there was no single waiter assigned to the table and no one checked to see if we needed anything. When we finally got someones attention to ask for something, we would have to ask twice as it wouldn’t come. Food - 1 of the 2 mains arrived cold to the touch, just from looking at it you could tell it had been sat out and was going stale. This was sent back, the kitchen made a second attempt and yet again the food came out cold (even colder than the first time). For £18 for a small dish of pasta you’d really expect much better. After the second attempt I gave up and asked them not to bother a third time. Staff subsequently took the cost of both meals off the bill however this ruined a nice meal out for us and it seems that Zizzi’s has really gone downhill since my last visit several years ago.

Ruby the waitress was amazing made every single person who came in feel special (and I think a lot came in because and she was so joyful. Will definitely be there again

Really enjoyed our evening in Zizzi tonight, really nice food & excellent service. We were served by Ruby who was brilliant - very welcoming & attentive. She made sure the children had their meals quickly and made us feel at ease while dining out with two young children. We will definitely be back soon!

Visit here monthly with friends. Ruby is fabulous, attentive, friendly and efficient 😊

Por regla general nos encantan los Zizzis, así que no dudé en elegir comer aquí en Meadowhall. No estaba ocupado y se sentó rápidamente. Para ser justo la comida era agradable, no hay quejas reales aparte de uno de nuestros platos principales no llegar con el resto de la mesa. Pasaron unos 10 minutos antes de llegar - no hay disculpas por nada. Para ser honesta, la camarera parecía que no quería estar allí y su manera reflejaba eso. Después de la red, la mesa no estaba despejada, tuvimos que coger otra camarera para pedir el postre. Vinieron y nuestra red todavía no había sido despejada. Así que no es la mejor visita, podríamos probar en otro lugar la próxima vez.

Hospitality amazing ruby is second to none 🤩

Had a lovely meal, fantastic service from Ruby

Good food, Good friendly service from Ruby who was very welcoming and friendly. An enjoyable evening.

Ruby was ever so friendly and accommodating x

The overall experience was decent. However, the spoons didn’t seem suitable for desserts - I ordered a brownie and was given a deep, wide tablespoon, which felt mismatched for the small dessert on my plate.

Fantastic food, everything tasted really good and was packed full of flavour. Huge shoutout to Isabelle who was our amazing waitstaff, Isabelle was sure to keep our drinks topped up and was very helpful when it came to the menu. Isabelle carried out all 8 steps of service to a satisfactory outcome. Polite, friendly and efficient. Never stopped working away. Thank you again Isabelle. I al certain you will go far at Zizzis

Zizzi food great. Had a very big menu with lots to choose from. Worth paying for. Waitresses were very friendly and helpful.

Stated off well ordered with very nice starter and drinks then my main and one off the sides turned up after 5 minutes waiting i thought I better start eating 15 minutes later I have nearly finished and my wife's main and he other side dish turns up cold we have been several times before but this has spoilt our view on Zizzi as the service and food was not great and we still have to pay a tip why

Food was good flavourwise, but the pasta was undercooked (in both of our dishes) and the dough of the garlic bombe starter was partially raw. Service was fast. But as everything was undercooked and/or cold, would not recommend

Guy who was greeting guests at the door, shoulder length blond hair, needs to learn what an iron is for. Not a good first impression! His t-shirt and jeans looked horrendous. Food was tasty, good portions and were very impressed with the overall bill for what we ordered.

Everything about our visit was great, really friendly staff, great food and amazing food. We both had a chicken pasta dish which was full of flavour. Well done Zizzi

Visité con mi hermana para cenar mientras estaba en Sheffield. Estaba muy ocupado, que era agradable, así que la comida y las bebidas llegaron muy rápido. Realmente disfrutamos de nuestras comidas. La única desventaja fue que una vez que nuestras bebidas y platos se habían recogido, el servidor tardó unos 20 minutos en llegar con la factura, incluso después de marcarlos. No estoy seguro de por qué ya que no estaba tan ocupado. Sin embargo, esto no arruinó la experiencia. También obtuvimos dinero con tarjeta de luz azul.

Service from Ruby was spot on. Had to send the mushroom starter back as it was awful. The pasta with the Wagu meatballs was partially cold, but edible, just! Don't think I'd return!!

He tenido platos de pasta mucho mejores que este. El servicio era justo, pero estaban ocupados. Cuando llegó la comida, estaba sosa sin condimento. Se mencionó cuando la camarera se acercó a preguntar cómo estaba nuestra comida, pero no sabía dónde ponerse. Así que pedimos sal y pimienta. No podemos haber sido los únicos que pensaron que la comida era insípida porque la camarera volvió a nuestra mesa para preguntar si alguien más podía usarla. De todos modos, cuando elijamos comer en Meadowhall, Zizzi no estará en la parte superior de nuestra lista de lugares para comer.

After a few years coming back to Zizzi, it was worth it! The food was amazing, staff friendly and nice, atmosphere great. Waiting time was short. There are a few different options for anyone who is vegetarian, gluten-free, or with any allergies, which is great. I would definitely recommend this place and for sure I will come back!

After ordering food service was faster than superman. I ordered Calzone Pizza, put my knife in, the most crisp pizza I’ve ever encountered. Very doubtful about what I would taste, the moment it touched my mouth it went straight into the paper napkin. Burnt to a crisp on the outside, cold on the inside, I could put my finger in the centre and feel the frozen filling. Shame on you Zizzi, I will report my experience to HSE.

Tuvimos una fantástica comida de San Valentín aquí y Ruby nuestro servidor era fantástico con nosotros y otras mesas a nuestro alrededor! La comida era preciosa, especialmente el entrante de la bomba de masa de mozzarella y chorizo! Estaba realmente impresionado y sin duda volvería de nuevo.

Really lovely remember Ruby from another Valentines day and knew when she was going to serve us we would get a excellent service she's so so good if only everyone in customer service was like her . Made you feel so relaxed and so easy to talk to absolute credit to your company should start her own training school for proper waitressing.

Nos encanta este lugar, he estado muchas veces antes. El personal es siempre encantador y genial en su trabajo. Hay una funcionaria en particular que siempre se detiene cuando está allí. Creo que se llama Ruby. Ella es un crédito para su equipo. Y las pizzas son increíbles por cierto! Sin duda volveremos muy pronto!

Really great service specially trained allergy staff to take orders. Food was really good beef and venison dough bowl was amazing. Slight issue with the rissoto but staff sorted it amazingly with out fuss. Hence only 4 for food.

Always love going here, Staff are always amazing and friendly. Food is consistently delicious. Can't get enough of the Fonduta Formaggi!

Ruby, our server, was excellent. She was very friendly, knowledgeable and extremely efficient. Well done!

We go to this zizzis all the time, all the staff are lovely, especially Ruby on the front :)

We had lunch with two kids at Zizzis and the salmon and pesto risotto was one of the worst risottos I’ve ever had in my life. The rice was literally cooked in water and still was undercooked and you had to hunt for vegetables in the meal. Avoid at all cost! The service was slow and all over the place. Ironically it wasn’t our kids who made us feel stressed. I gave two stars because at least the kids enjoyed their bolognese.

Great food, served by the lovely Ruby

Food cannot be faulted as always, but I didn’t like the fact that multiple waitresses with hair longer than shoulder length only had half of their hair tied back, leaving the other half available to fall into food. Just didn’t seem the most hygienic hairstyle for the staff to be wearing

Ruby is an absolute star, really made the dining experience a happy and friendly one ☺️

First time going to Zizzi meadowhall had a lovely meal, what made the experience great was our lovely waitress Ritika who was very helpful and friendly will visit again.

Ruby was our server we were immediately seated food came really quickly and was delicious couldn’t finish it all because i was full. Ruby was lovely and made sure we had everything we needed lovely experience

Great 😊 service! Proper Yorkshire service, lovely to see Food was lovely. Ruby was amazing

Food excellent always great service from Ruby

Service was brilliant, food was great all very good

We were served by the most lovely waitress (Amy) who was incredible welcoming and helpful when our orders went a bit wrong, and she couldn’t have done more! Credit to your team she was brilliant :)

The service we received from Ruby was excellent. She was helpful, friendly, and very efficient to us and all the tables she dealt with around us. An asset to the team at Zizzi Meadowhall, Sheffield. The food on the other hand was quite mediocre, and had we not received a gift card to eat there, we probably would give it a miss, I'm sorry to say! This was based on our choice of a Rustica Pepperoni Campania pizza.

The lady who served us was extremely pleasant - her name is Ruby - you are lucky to have her.

Visited 2/1/25 Absolutely fantastic service! Each server was working so hard to make customers happy and the restaurant run smoothly. Despite it being busy they were so attentive. Food was gorgeous aswell.

dined at Zizi’s for a quick bite. Got the bolognese loaded fries and the favourites board,safe to say won’t be coming back. food lacked flavour, garloc bread was so oily and some of the food was undercooked. love italian but this disappointed us.

Ruby at Meadowhall zizzi is an absolute star she made our visit today food was also excellent !!! Thanks Ruby !!

Having ordered the 6 layer lasagne...I was presented with a dish with 2 small pieces of pasta and a small amount of bolognese sauce. Having previously ordered this meal on several occasions in the city centre zizi I knew what to expect. This dish is advertised as a specialty. The food they gave me wasn't anything like what I'd previously had. I queried the dish with a staff member. I was told this was what the suppliers had sent on this particular day. He referred me to the manager who said exactly the same. At this point my wife's food had arrived. The manager told me to either order something else or we could leave. Feeling embarrassed we decided to leave. The whole experience which was a special occasion proved solely disappointing and left me feeling like ill never eat at Zizi again. This happened on Friday 27th December.

Came out to eat, straight away the service was terrible. Waiting ages to order our food, when the food arrived the lady specifically blonde asked if we wanted cheese then proceeded to get cheese all over my clothes and in my drink. Was not happy at all as she was grating the cheese, she could see I was trying cover myself with my hands, did she stop, no. You’d think the waitress would know to get cheese on the food, it was absolutely everywhere. You can see in the picture specs of cheese in my partners drink, I wiped the side of my table but wish i didn’t so you could see the mess of it. The food was good, not amazing but waited ages to get some sauce for our garlic bread, it was cold by the time we got our sauce. Also asked for refill of water never seemed to get it, you’d ask something and the waiters would go do something else and forget. Overall, we was in there for 2hrs so disappointed bc we only got mains and dessert, complete waste of time, most of time spent was trying to get someone’s attention.

Tengo mi comida. Mi amiga esperó 10 minutos para su comida. Para entonces el mío estaba frío. Preguntó dos veces por la comida Friends. No hay explicación. Decepcionado como esto solía ser mi ir a . ¡Se mantendrá alejado de ahora en adelante! Caro para lo que obtienes

Always enjoy the food at Zizzis, top quality for the price. The staff always go the extra mile to make the dining experience enjoyable, this evening particularly Isha and Ruthika. However, you have an absolute star in Ruby, super efficient, she never misses a beat, she is literally on top of everything that needs doing, and makes everything look effortless. Her customer service skills are excellent, and she is truly a credit to your company.

Visitamos este restaurante regularmente y es consistentemente bueno que a menudo tenemos Ruby como camarera y ella es un soplo de aire fresco. Esta noche tuve un pinoli rustica que era encantador también tuvimos el cóctel de Navidad que de nuevo era delicioso

Visit here quite regularly but were disappointed this time. Ordered Chicken Milanese, chicken dry and overcooked, breadcrumb coating hard. Spoke to waiter who agreed. Offered a replacement, but as I hate waste I accepted it as long as it was brought to the managers, attention. Expected some discount, non given because I had eaten it. They would have preferred to give another full meal, costing more than a small discount. The waiter when I paid was full of apologies, not his fault. Poor customer service today which is unusual for them.

Very friendly and helpful staff members. When we didn't finish our meals we were offered to box them up. The food was amazing

Overpriced and tasteless , prawn linguine had no chilli in and sauce really watery . Be careful they automatically add a tip on to bill .

Insípido y caro. No es una muy buena experiencia. Nos dio nuestro proyecto de ley que incluía una propina del 10 por ciento , opcional, pero aplicado a la factura . No, lo siento, pero usted da propina buen servicio y buenas comidas.