Carluccio's - Meadowhall in Sheffield

Excelente comida y excelente servicio se comerá aquí de nuevo la comida era encantadora y también lo fue el personal en general gran experiencia

Realmente disfrutamos de nuestra visita al restaurante Meadowhall. Tenía el tablero de compartir y se sorprendió mucho de lo buenos que eran los ingredientes y al descubrir que hacen su propio pan Focaccia. También recomendaría las bolas de Arancini. El servicio en general fue atento, de ahí las cinco estrellas 🌟

Buen servicio pero comida sosa, especialmente entrantes y red. El servicio amable no volvería de nuevo debido al sabor de la comida

Muy buen café hoy y el restaurante era encantador y tranquilo. También hay una tienda en el restaurante que vende artículos de comida italiana que fue un buen toque.

Had to wait about 5 mins to be seated then ordered drinks my partner got his straight away mine took about 10mins we have had better service.

¡Absolutamente horrible! El personal era grosero y de pie defish. Me hicieron sentir como si fuéramos un inconveniente, ya que no estaba ocupado y claramente querían pararse sin hacer nada. No recomendaría a nadie. lástima ya que el lugar se ve encantador y he comido en otras sucursales de Carlucci y el personal siempre ha sido encantador. Quizás sea necesario un poco de reentrenamiento.

Very welcoming, nice set of staff, very pleasant. Service excellent. Becky, kaya and Morgan all brilliant. Maureen

I had a fantastic dining experience at Carluccio’s Meadowhall. The food was absolutely delicious. I started with the prawn marinara, which was fresh and full of flavour, followed by carbonara that was perfectly creamy and rich. For dessert I had the polenta cake which was a lovely treat. The service was outstanding. The staff were friendly and attentive, making the evening even more enjoyable. A special thanks to Olga, the manager, for her warm hospitality, and to Diogo, my waiter, who provided excellent service. I’ll definitely be coming back! ❤️

After hearing high praise from my partner, who previously worked here, I was eager to return after a year and a half. Unfortunately, the experience was disappointing from a culinary perspective. To start, the gluten-free bread was simply two slices of defrosted, toasted gluten-free bread, which prevented the balsamic vinegar from being absorbed properly. When I requested an additional slice to soak up the starter sauce, I overheard laughter and jokes from the kitchen staff, which made the situation quite uncomfortable. The gluten-free bread selection was far from satisfactory. Similarly, my partner found his bread to be stale and unenjoyable. The main course was equally underwhelming, with noticeably smaller portion sizes compared to previous visits. Hoping to salvage the meal, I ordered the polenta cake for dessert, but after just one bite, I had to send it back—it was simply inedible. Despite the poor food quality, the service stood out positively. Bethany was exceptionally attentive and provided a level of service that far exceeded our dining experience. She truly deserves recognition, whether through a promotion or a pay raise. The manager, Olga, was also very understanding when we expressed our dissatisfaction with the meal and made appropriate adjustments to the bill. Regrettably, this visit did not live up to expectations, and I wouldn’t return for another meal. However, based on the excellent service, I would consider stopping by for a drink if I were ever in Sheffield again. It’s a shame, as I was genuinely looking forward to this meal after my partner’s high praise. Well done to Bethany—keep up the great work!

Great meal in Carluccio’s Meadowhall pre cinema. Good value with main courses 50% off at the moment.

The food is always amazing and staff are always so polite and attentive.

Went here last night after the reviews looked good. Was extremely disappointed. Food must have been microwaved to have arrived that quickly! Pasta was really chewy, dry and tasteless. Was still eating our starters when the mains was brought straight out.. felt like they wanted us to hurry up and leave. Won’t be returning, far too expensive for what we paid!

Lovely food as always. Very helpful staff. Such a great place for Italian food at Meadowhall.

I want to love Carluccio's, but the portion sizes make the prices extortionate. This is particularly noticeable with the (only) vegan main, Penne Regine All’Arrabbiata, which is more like a starter.

Amazing service, amazing Eggs Benedict, pleasant morning atmosphere, definitely the best time to visit Meadowhall as the oasis dining quarter can get rather noisy.

Had the toast and jam, bread was good but it had been cooked on the griddle so had a very strong bbq charring taste. Quite off putting for breakfast. Coffee was good and service and staff excellent. Would think twice about going again and would not order anything that includes toast.

Really struggled to find a decent breakfast in Meadowhall until I tried Carluccios Great Breakfast and Lovely Coffee. Warm and Friendly Staff Highly Recommend

We went 2 years ago and enjoyed a set lunch. Sadly now that menu only includes vegetarian options so we've looked twice and gone elsewhere.

Actualmente estoy en una dieta baja en carbohidratos y alta en proteínas debido a la diabetes, así que sonó por adelantado pidiendo una ensalada de mariscos fuera de menú principal para las obras que hace la Navidad - calamares, mejillones, gambas menos cáscara, ensalada normal con huevo extra y cebolla con un aderezo infundido de limón - se le dijo "Preferiríamos si lo pide del menú establecido. Adiós. " 0 / 10

This was my second time dining at this restaurant, and unfortunately, the experience was even worse than the first. The service during my previous visit was already subpar, but this time, it was truly unacceptable. Despite the restaurant not being particularly busy, with only a few diners inside, I noticed one or two staff members standing around without doing any work. My family and I waited outside the restaurant for 10 minutes, repeatedly asking the staff to seat us. However, during this time, we were completely ignored, with no assistance or acknowledgment. The food itself was neither particularly good nor bad, but the poor service overshadowed everything else. Unless you enjoy being ignored or treated rudely, I cannot recommend this place.

First time there, went with my husband and parents. Loved it we will be back

Visitado el martes en esta sucursal, comido en el Derby un par de veces en el pasado, ya que está más cerca, había algunas cosas no disponibles cuando queríamos ordenar aquí, aunque es una pena, ya que sientes que te dicen qué comer y beber cuando todo no está allí. Luego pedí el plato de paté de Navidad como lo habíamos disfrutado anteriormente, pero cuando este llegó a nuestra mesa no se veía igual o tenía los mismos ingredientes que antes de la pinta no estaba seguro de si era el mismo plato. El pan no era la ciabatta que normalmente tenemos en tu sucursal y había media bolsa de cohete en el plato que era diferente, el sabor era sustancial pero los restaurantes de marca suelen ser muy consistentes.

Bueno, la comida y el ambiente aquí es siempre encantador, pero hoy el personal lo hizo extra especial! Pedimos del menú festivo de 3 platos y pedimos una botella de vino. Estábamos celebrando nuestro compromiso, un pequeño lugar agradable para almorzar mientras compramos Navidad. El principal tomó un tiempo y el gerente vino a disculparse, desafortunadamente no pude tener el principal que había pedido porque el filete no había aparecido, el gerente fue muy disculpado y encontramos una alternativa. Nuestra camarera había tenido que irse urgentemente, lo que les dejó cortos de personal mientras trataban con una gran multitud y también problemas con las entregas de comida. Siempre se puede juzgar un lugar por cómo responde la gente cuando ocurren problemas, y honestamente puedo decir, no podríamos haber sido más felices. El personal era atento, personal y no aleteó bajo presión! El Gerente habló con nosotros durante todo el tiempo y al final debido a un par de problemas me ondeó la cuenta, lo cual fue completamente inesperado y por supuesto dejamos algo porque no había manera de que pudiera irme sin pagar algo. El personal estaba claramente trabajando muy duro, pero somos profesionales, cortés y agradable en todo momento. Sin duda volveré, Gracias al personal y al gerente fue una experiencia encantadora

Food was amazing.. Pasta al dente, fresh bread and succulent chicken. Service wasn't up to standard. We stood for 5 minutes at the door and then told sit where we wanted and we'll bring menus. Wasn't very busy just looked unorganised. Ended up with 2 servers asking similar questions, which is fine but doesn't give confidence. I do like the billing system where you can scan the QR and pay your bill

Regularmente venimos aquí para el desayuno. El personal es encantador y el servicio es excelente. La comida es sabrosa y fresca.

Fue una experiencia terrible. Antonio Carlucci se estaría volviendo en su tumba. Los inversionistas de capital riesgo dueños de esta cadena de restaurantes deberían agachar la cabeza avergonzados. Para empezar, deberían despedir a todos en esta sucursal y empezar de nuevo. Cuando estábamos listos para pedir, pedí una cerveza de barril [listada en el menú] ; lo siento, no cerveza de barril, solo botellas. ¡Además no tenemos ningún ravioli! WTF! este es un restaurante italiano... Así que viniendo el plato principal, mi ensalada se ahogó en aceite de oliva o aderezo similar - la lechuga necesitaba un cinturón salvavidas. ¡La pizza de hongos de mi amigo no tenía hongos! ¿Necesito continuar? El gerente, si sabía lo que estaba haciendo, debería haber estado al tanto de los suministros y asegurarse de que cualquier alimento o bebida que se estaba agotando se volviera a pedir lo antes posible. Sé que este país ha confiado en las entregas «justo a tiempo», pero desde el incidente de «Evergreen», las empresas necesitan organizarse y volver a ordenar por adelantado, para permitir que las entregas tengan lugar. Necesitan dejar de depender de "Made in China" y acostumbrarse a "Made in England" de nuevo. Nunca más volveré a gastar mi dinero en esta cadena de restaurantes. La cadena de Jamie Oliver era igual de mala.

Really impressed with our visit! Fabulous service from all the staff, I think our waitress was called Agi, she was brilliant. A special shout out to the manager Morgan too! We came for a birthday and this was acknowledged as soon as we walked through the door, brilliant bespoke service. The food was served in a reasonable time, having both starters and mains (we had no room left for desert unfortunately!) Would highly recommend the risotto! Thank you so much, we’ll be back again 🤩

Great welcome, informative waiting staff who explained the missing menu items for the night, was very helpful and quick. Served perfectly on time, delicious food, especially spinach and ricotta ravioli in a sage butter, great garlic bread and desserts. Waiting staff very helpful and efficient, definitely would recommend.

This meal was a bit of a wash. The food was alright, and a reasonable portion for lunch. On the other hand, we waited over an hour for it and the portion was quite small for the price charged. The menu was also quite short, with one of us struggling to find anything they wanted. I've quite liked this chain elsewhere, so they were probably just having a bad day but I won't be returning.

My favourite place for breakfast. Disappointed they have removed porridge from the menu, but have pancakes with strawberries instead which are very nice. Please bring back porridge in the winter. Thanks Isabella for excellent service as usual.

My favourite place for breakfast. Disappointed they have removed porridge from the menu, but have pancakes with strawberries instead which are very nice. Please bring back porridge in the winter. Thanks Isabella for excellent service as usual.

Good quality food but tiny portion for the breakfast. And the plates did smell eggy. Must not have been washed or dried properly. Otherwise it was good

Good quality food but tiny portion for the breakfast. And the plates did smell eggy. Must not have been washed or dried properly. Otherwise it was good

Called in for breakfast (27/8/24) with a chef that can’t cook a breakfast. Sausage overcooked my dog would turn its nose up at it and bacon so raw it just came out of the packet. Staff told the chef but overall the 10% discount didn’t really resolve the fact my wife never had a breakfast really. Manager didn’t bother coming over to apologise, so clearly the place needs a shake up in standards. Better places to eat where clearly the chef gives a flying saucer. So try else where instead and the senior managers want to give the chef some lessons in can’t be bothered attitude and serve bad food. Would I return - HELL NO…. If I could give it -1 star I would but I can’t, so one pointless star it is. True and honest review of today’s standards in this restaurant.

Service very slow, had to ask for plates to be cleared after both courses, walked up to pay as we waited that long. The wait on the main was approximately 30 minutes even with a very quiet restaurant. Food pretty bland and overpriced for what it was. Wouldn’t recommend.

Went for lunch with my sister & what a 5 star experience we received. The seating & greeting was so welcoming, the mushroom risotto was exceptional and the rest of the food we received was at an exceptional standard. Service could not be faulted either - such a friendly team. We will definitely be coming back here..thank you so much for everything!

Atmosphere is as good as it can be in the middle of a shopping centre. I’m reviewing purely due to the general manager that looked after us today. We had some dietary preferences which he went out of his way for us to cater for. Food is great and more than fairly priced.

Incredibly overpriced food and drinks. Food was lovely but the starters and desserts were ridiculously and insultingly small. No option to have fixed price menu on Sundays

Having visited this restaurant for many years at various venues I’ve always been a big fan due to choice and customer service However the menu is much reduced radically so with few choices ( only one salad for instance ) and the portion sizes have reduced so you would be forgiven for thinking you had ordered a starter portion ! Both my salad and my friends pasta were unacceptably small with a tiny bit of goats cheese for instance . Customer service was good but I won’t be going back as it’s very expensive for what you receive . Really disappointed

Been here a few times and had really good food/service. However after yesterdays visit we won’t be going back. Menu changed and not enough choice now. Our steak was supposed to medium rare, but in some places it was raw. The food arrived luke warm. The butter never melted on the steak, the roast potatoes were luke warm and a little greasy and the chicken was tasteless. The fried coating of the chicken tasted weird. Today we are suffering with bad tummy’s which we can only put down to the meal we had there.

Beautiful restaurant with friendly staff. Really enjoyed the carbonara pizza very tasty and great offer two pizzas for £20.

Small flies in restaurant area , food was cold . Staff more intent on talking . Better breakfasts in caffe Rizzoli

My favourite eatery in Meadowhall, the food is always amazing and the menu offers a great variety of dishes including veggie options and gluten free. All of the staff are so friendly and provide great service even during busy periods.

I ordered margarita pizza and chips. When the pizza came it tasted burnt. I flipped it over and the base was black. I couldn't catch the eye of a waitress so I took it to the serving hatch. I was simply asked "do you want another one?" Obviously my friend had finished her meal by the time I got mine. The second pizza had alot of liquid in the centre which I absorbed with my napkin. The waitress who brought the replacement did actually apologise. This was a birthday treat from my friend. I won't go back.

Love visiting Carluccios and always hope they still have the chicken Milanese on the menu. On this occasion, I’m afraid it was really dry. Everyone was busy, didn’t wish to be a pain to the chef, especially as I loved the celeriac soup and my colleague was enjoying his pizza. Front of house were great, no complaints just wish it had of been moist as it was on my first visit.

I came to Meadowhall as I was passing by on my way to Leeds, when I walked into Carluccio's and was greeted by Isobella's amazing smile. I ordered the spinach & Ricotta Ravioli! Absolutely delicious! I also had some earl gray tea and it arrived with that infectious smile. Thank you isobella.

Excellent food and service. Shared four starters and the antipasti platter between two of us, good amount of food and reasonable value. Highly recommended

Food was amazing after a full day of shopping, service friendly and quick!

Wow what a meal I can’t believe finding this level of food and service in a shopping centre, nothing was to much bother the food and service was excellent

Really enjoyed a family meal out here, the pizzas are lovely and our waitress Chloe provided excellent customer service! Can’t wait to come back soon

Great service here today, food was amazing! Would recommend to anyone visiting Meadowhall!

Our waitress Vaia was fantastic, everything came out quickly and tasted great, will be back.

First time visiting this particular carluccios and we couldn't be happier. Food was very tasty and our coffees were beautiful. The staff were very friendly and attentive xx

We go regularly and the food is always excellent, seafood linguine highly recommended - thank you chefs! Service is great and the managers and all the staff are very helpful and friendly. Thanks all!

Saw this restaurant and thought it looked nice and the food looks good as well. Waited at the host stand to be seated. A waiter walked past us and ignored us and didnt acknowledge us at all. Then the lady talked to another lady and still ignored us, even though they both weren’t busy. Then they saw us, neither came over and they walked over to the kitchen and started talking to them as if they were asking if they could seat us. Bear in mind it was 8pm and the restaurant closed at 9. So not exactly close to closing time. They kept looking back at us and one eventually said I’ll be 5 seconds. 5 minutes later neither came over to seat us. One went to take a payment for the other table and the other stood still talking to the kitchen. They made us feel very very uncomfortable and as if they didn’t want our business. It was as if they were waiting for us to leave. Which is strange for a restaurant. Working as a manager in hospitality myself, if any of my staff made any guest feel like this they would be sitting down having a serious talk and a disciplinary. Awful service, awful staff. Won’t ever considering looking at one of these restaurants again if that’s the level of staff you employ. Pizza express was a perfect example of how to treat people as human beings when wanting to eat. Would love to hear your response as to why your staff didn’t seat us, stared at us and made us feel as if we’d offended them by trying to eat in your establishment.

Was walked past three times by the waitress with no greeting whilst waiting to be seated. Who I assume was the manager then came out who looked at us and turned away. The waitress went to the kitchen where she continued to turn her head towards us multiple times and told us she would be with us in one minute. We then continued to be ignored and she went to another table and left us waiting. Left after 5 minutes of being ignored. Working in hospitality myself I don’t like to leave poor reviews but It was a really uncomfortable experiance and possible the worst I’ve had. The staff at pizza express were far more welcoming!

We’re coming here every week and every single time it’s been amazing! Lovely food and staff. I would definitely recommend xx

Carluccio's, Meadowhall, Sheffield: This delightful restaurant deserves a full five stars for its exceptional dining experience. Located on the first floor in the bustling food quarters of Meadowhall, Carluccio's offers a warm and inviting atmosphere, perfect for a great start to the day. The food here is simply superb. I enjoyed a classic English breakfast that was cooked to perfection, while my wife savoured her dish of salmon, eggs, and toast topped with a delicious hollandaise sauce (I forget the name of the dish). Both meals were beautifully presented and left us more than satisfied. The atmosphere at Carluccio's is lovely, with a charming aura that complements the friendly and attentive service provided by the staff. They go out of their way to make sure every guest feels welcomed and taken care of, adding to the overall excellent dining experience. Whether you’re kicking off your day with a hearty breakfast or looking for a pleasant spot to unwind, Carluccio's at Meadowhall is a fantastic choice.

The food was amazing, the atmosphere not too bad taking into consideration where the restaurant is situated (in a shopping center.) However the service really let it down, the waitress was very polite but when she brought our water to the table she reached across my friend that was eating & later removed some plates whilst other people were still eating. This wouldn't stop us from giving it a second try but that's due to the quality of the food.

Chloe was amazing!! Great food and even better service, will definitely be back!

Lovely visit, great service! Thank you, can’t wait to go back!

As a regular visitor for Saturday breakfast we decided to try the evening menu,a totally new experience. My wife had no problem choosing off the menu but I have an intolerance to garlic. Having spoken to the duty manager about my concerns she had a word with the chef and everything was sorted. The manager and chef were very understanding and accommodating and I therefore had a most enjoyable meal served up by a very pleasant young lady who we'd had the pleasure of meeting before. Overall a truly wonderful group of staff who looked after us in very pleasant surroundings.

As always amazing. Dinning with family today during lunch . Very busy, but nothing was problem to amazing people served us. Absolutely recommend this place.. thank you for today

Been in to the Meadowhall Carluccios today and had a lovely meal! The pizza was outstanding and a true representation of the Italian cuisine, I thought I was back in Rome! Credit to the head chef! They also catered well for my friend who is disabled and has trouble in busy environments as she gets very stimmy, we felt very welcome. Staff were lovely, especially Holly, Isa and Kenal.

The staff were amazing and super helpful. Especially Kennel and Maisie!! The pizza is what I’d recommend!!

Really great visit to carluccios, the pizza menu is excellent - service was fantastic throughout from Chloe, will definitely return!

Had an amazing meal today the new pizzas are lovely will be returning to try another soon! Staff very helpful, holly in particular couldn’t do enough for our table

Beautiful food, freshly made with great service!

A really welcoming place, the food was really good specialy the carbonada and All the food was amazing. The staff were really good specialy Chloe, vaia , kenel and Holly

Food was really lovely but the experience was really let down by the service. My husband and I went for dinner a few weeks back. He ordered a burger which he really enjoyed and I ordered a pasta dish which again was very nice. I also ordered a large glass of red wine, which I specifically pointed at on the menu for our server to see. Our server, an older gentleman, came back with a glass of rosé. I politely let him know that I ordered a glass of red wine to which he apologised and went back with the rose. I did let him know it was absolutely no worries at all. Thought that was the end of the exchange - mistakes happen. However, when he returned, he very loudly commented “You know the phrase ‘the customer is always correct’? Well YOU were wrong. I wrote down rosé” and very smugly slammed down my glass. I said that I was very sorry there had been a miscommunication but I know I ordered from the back page of the menu (the red section) as I cannot drink rosé wine…to which he made some mumbled comment and left. I was left feeling utterly embarrassed and shocked by the way a stranger had spoken to me. My husband was going to complain then and there but I was scared of how this would be received given how a tiny mistake was handled. Luckily the older server finished his shift after this (perhaps that explains it) and a lovely younger gentleman served us our food. Nice food but not worth being reprimanded like a child for.

This place is not welcoming for anyone who is not “white”. The staff are racist, foul and extremely rude. Never been treated this disgustingly in any other place. This is 2024 and this kind of racism has no place in this time and not in Sheffield. Shame on you. Never stepping foot in this disgusting place.

Disappointing experience here, especially when compared to other locations. Wouldn't return nor recommend

Love this place for lunch! Delicious food, lovely attentive staff.

We visit regularly, food is lovely and the staff are friendly and attentive

A nice meal had here after a full day of shopping. Following a selection of delicious Starters, I had the Penne Giardiniera for main. I usually go for the Seafood Linguine but decided to switch it up - great choice! It was seasoned beautifully, every mouthful delicious and very filling - I could have had that alone without any starters! A couple of my Spinach balls were over-done but that didn't affect the overall enjoyment of the meal. The only thing that worried me was the amount of dust gathered on the light shade above my table and several others. Had the shade moved even slightly - myself and food would have been showered in this! It did make me nervous. Service was slower than I've previously experienced there, considering the restaurant wasn't busy cause it was after 7pm, but the serving staff were excellent. I'd visit again but please can the light shades be cleaned.

I nipped in for a quick lunch and the staff were great. I ordered the mushroom risotto and added truffle oil. The risotto just tasted.lile garlic. I ate it because I didn't have the time but I wouldn't ever order it again. The side salad helped.

Excellent service every time I visit, food is delicious!!!

Booked a table for birthday celebration 7/1/2024 Front of house very attentive seated straight away . Drinks food all served with a smile & friendly conversation. Tasty meal presented very well had starter & main Prawns Marinara Confit Duck /Antipasti Board Panna Cotta for desert delivered with candles & birthday wishes- great touch . Would definitely return

Morgan the assistant manage is very attentive especially as my daughter has celiac disease they have lots of gluten free options and understand cross contamination well . Will definitely return x

Lovely food and the restaurant is on one level ideal for the disabled

I ordered penned aribiata,,it came with the largest pasta tubes..not really a problem apart from the fact that they were almost cold

Mixed feelings about Carluccio's on this visit. Three items not available on arrival then rump steak not available after ordering and on arrival of the food told no chicken available for the pasta. Three did served was off good quality but portion size has shrunk and prices increased. Restaurant almost empty, others around the food hall were packed out. Staff were friendly and reasonably efficient but the place had no atmosphere. Given the unavailability of food, lack of communication and high price for shaker portions in really but sure if I'll be back.

Breakfast not enough on the plate for the price even though Christmas eve morning

Ridiculous closing at 9 in the run up to Christmas

A lovely atmosphere, really clean and attractive table settings . The service was very friendly , attentive and efficient. My partner and I really enjoyed all our food and drinks. I would definitely recommend the Meadowhall Carluccios . This was our first visit and we will definitely go again . A super way to spend the December Solstice.

Always amazing food and service

Had a lovely day at Carluccio’s Meadowhall yesterday. Great food, great staff!

Had a lovely breakfast yesterday, thank you! Nice to see the staff in high spirits even during these busy times.

We were greeted with a smile, which is always a good start and we were made to feel welcome immediately. Staff were incredibly helpful and nothing was too much trouble. I'm disabled, have limited mobility, and it was refreshing to be offered a choice of seating options. The service was very prompt and efficient. The food was lovely, well presented and cooked perfectly. The restaurant is very accessible, well lit, spacious and the atmosphere is calm. We would return again to try other dishes on the menu and would definitely recommend it to family & friends. All in all, a lovely meal, in a relaxed and welcoming atmosphere, with helpful and friendly staff. A 5 Star review. Cannot fault it at all.

Booked in advance for the 2 course Xmas menu, only to be told that they weren't serving it as they'd "run out of ingredients", and had to order from the standard menu instead - Not much of an apology, and no form of compensation for the inconvenience offered - Would have walked out of dining alone, but was with a large party

Pancakes & bacon were delicious. The cappuccino was just what was needed as a pick-me-up. The waiter Joe was polite & professional even though I started knife throwing ( I dropped the cutlery) he made me feel at ease with his friendly manner what a star 🌟.

Great little Italian right in the middle of Meadowhall.

Service rude, sloppy and slow. Food poor quality and cold.

Our favourite chain. We like this one nearly as much as the Derby branch

Always eat here when at Meadowhall! Never disappoints! Friendly staff and lovely food!

Sunday 26/11 around 3pm. I ordered Spaghetti carbonara. It arrived cold, I had to send it back to be warmed up. Received a new batch which was tough & not cooked through. It was also extremely watery (water & butter) & there was no egg in it. No taste & had to bring salt to give it taste! The 10 small pieces of bacon/ham were the worst quality! All fatty! Very disappointed & worst carbonara I have ever had! And I eat only Spaghetti Carbonara when I go to an authentic Italian restaurant. Wud have expected a typical Italian restaurant to be better than this! The waiter (young boy, possibly new?) didn’t know what Tagliatelle was! He also struggled to multitask as we had to request, a spoon as a knife & fork had been given to eat spaghetti! Educate yr staff that u eat spaghetti with a SPOON & not a KNIFE! Requested Parma cheese & the bill twice! The restaurant wasn’t very busy, but the 5 staff couldn’t assist adequately! Only 3 staff were really working. Senior staff just hung around. Ate half of it as it was tasteless! My friends lasagna was also tough as if the pasta sheets had been microwaved. Better Carluccios in London! Sad to not get the same standard at all Carluccios restaurants! Come on Carluccios, you can do better than this!

Booked a table this lunch time with a friend. Had to wait to be seated, wasn't happy with the short blonde lady who escorted us to our table, very Stern and very sharp we nearly walked back out. Then this young lady called Chloe came over to take our order. She was very friendly and professional and looked after us, totally changed my mind on this restaurant. Food very nice. Just want to give Chloe 10/10 for her excellent service

Visited for dinner last weekend and was truly amazed at the level of customer service provided. Everyone was super friendly and accommodating. The food was tasty and came quickly. Definitely one to visit when you're in Meadowhall.

Amazing Service 🤩 Morgan was great and I would honestly recommend going! Food was great and I'll never forget the time ive had. Thank you!

Had to go to Sheffield for business and lucky me found one of my favourite restaurants. I was greeted by Ivor, the manager, really nice and funny guy and he took the time to explain me the new Christmas menu, from which I ordered the celeriac soup and the lobster and crab tortelloni, both dishes were outstanding, service was on point, polite, helpful but not intrusive. Overall a great experience. Ivor and the team can be proud of what they are doing