Zizzi - Hornchurch in Havering

Very good staffs and service. Specially your staff called Khamar. She is excellent.

Oscar was friendly and very helpful

Had a lovely lunch at Zizzi. Food was great, came out in a quick manner and had a lovely server named Oscar. Thoroughly pleased with our meal and service :)

Great food and waitress was great (Khaman)

Khamar was a lovely server very smiley. Food was lovely! Thanks

I loved here because because the lady in charge always recognised us and she is lovely, always happy to accommodate.

Khamar was out waitress and was great. Polite, attentive and all needs catered for.

Gluten free pasta not like the original pasta that comes with the non-gluten dish.

Thanks so much to Oscar for their amazing service! So helpful and quick with our food and drinks!!

Eva was fantastic! My lasagne was gorgeous! 🥰

Ate there last night.As usual great food, friendly staff. Zizzis Hornchurch doesn't disappoint.

Overall I'm not happy, food was nice but service was dreadful, appologies, we had our mains arrive late, deserts arrived late and incorrect, so re-ordered, arrived and eaten, to then be asked if we wanted deserts, which we already had! Our dishes took ages to be cleared, or were attempted to be cleared too soon. So goof food, bad service, overall not very happy.

Top notch food friendly service great atmosphere , perfecto 👌🏼

Excellent service and good food recommend good night out 👍🏻

A nice surprise as expectations weren't high going in but enjoyed evening

Really good meal. Food excellent and particularly made special by Ewa who was brilliant. Even remembered us from another restaurant we used to go to years ago.

Very good food great staff , Khamar is a great waitress

updated: although my previous review was very good, I have decided to update my new review. Hornchurch Zizzi is the best Zizzi i have been to! The worst Zizzi is the one in Brewery romford absolutely disgusting and cant believe they're still running! Anyways, hornchurch zizzi is great! Barbarathe Manager is just awsome! I remmeber her from the romford store, her customer seervice is not inly exceptional but shes also very professional! The chefs Antonio & Hani must be one of the best chefs I have come across! I can tell by the taste of the food sometiems if there ws a different chef. i woudl also like to praise waitress ana. Shes amazing her service is genuine too. Although Zizzi at Romford brewery is more close to me i prefer coming down to Hornchurch only becuase of the chefs and the staff.i also think Zizzi Hornchurch should start inviting food Influencers and start advertising. Would be sad if they go down, unlike other Zizzi’s and modern italian Zizzi is really good. But Hornchurch staff are the best! I ahve been to many zizzis over the years, but this place is amazing.

Fantastic venue. Great customer service and food was delicious.

Anna made us feel very welcome, she was polite, attentive and knowledgeable.

Amazing service by Anna who helped me today with a call and collect order. Thanks to the kitchen team, the food was prepared quickly and it was absolutely delicious. Will definitely come again when I’m in the area.

Danny was a brilliant server! Great attention to detail and excellent customer service.

the pizza was decent, not the best, however the bruschetta i had to put it in the bin as it was so hard that couldn't bite it

Been here many times before, lovely staff and great food. Would highly recommend, also worth signing up for the Zillionaires club before visiting Zizzi :)

Lovely lunch today. Four, "wrinklies", having an enjoyable time. Thankyou.😀

Had a great meal at Zizzi and the service by Dan was exceptional.

The only Zizzi that hasn't got rid of all its staff and replaced them with an app.

Always a good experience at Zizzi and this time was no different. Amazing service and friendly waitresses (Khamar and one of the managers), delicious food, nice and cool temperature inside the restaurant too on a hot day (without being too cold too!). Loved it, definitely be coming back to this one. I had dishes from the 3 course set menu and loved all of them!

Food came quick but was not rushed at all, our dishes were amazing! The staff were so so lovely and attentive!

Fabulous food and value for the kids from the kids menu I tried the zuca salad which was prepared nicely but felt it was lacking substance eg.quinoa or couscous as an addition would have made it a bit more filling Our server was friendly and efficient Bit expensive overall but nice as an occasional treat

waiter was very friendly the whole time, very good food and very fair prices and surprisingly quick service and thank you so much for the espressos on the house for me and my girlfriend. would go again for sure 5 stars.

Not very busy when we went so we were served quickly by friendly and efficient staff. Great food. £50 for 2 x 2 course. Best advice: join the zillionaires club for offers!

Another really good Zizzi, it wasn't busy when we went but service was fast friendly and good was excellent. £50 for 2 starters, 2 mains, glass of white snd a cider.NB join the Zillionaires club for free goodies!

Staff are friendly and welcoming, service is very good, food is really good, would definitely recommend this restaurant.

Very poor service, one of the servers was quite rude. Kitchen staff not wearing gloves and using hands to add toppings onto pizzas etc, and wiping his hand on his T-shirt. Very poor. Would definitely not visit again.

My Review: Went here with my dad for father's day and when we got here we were greeted politely and by t' time we got sat down and comfortable it wasn't long til it was getting busy. Atmosphere was amazing even though little kids broke some glass which is why I'd recommend that under certain ages shouldn't be drinking out of glass, Staff was friendly and lovely. Price: £££ Expensive but worth it especially if you want a decent meal knowing that everything is cooked fresh and that you'll be full in no time.

Decent food, looked after by the team.

Great food, better service! Dani looked after us incredibly well from start to finish, helping us with anything we needed including food and beverage modifications, even cracking a few jokes with us here and there. First class service from Dani!

Food great but very quiet so lacking atmosphere

Great food, lovely staff khamar was very helpful

Very tasty fries and pizza, delivered hot. Wings were definitely chilli but tasty.

Food and service was ok at best, when the bill arrived I tried to pay with a £50 note, the waitress said she don’t accept cash, when the manager came he stated that it says somewhere on the way in that they don’t accept cash and even if they did they would not accept a £50 note ! For this reason alone I would not go back ! Not the staffs fault that work there but wouldn’t go back to zizi for that reason !

Came into Zizzi Hornchurch on a Wednesday evening and it was so busy but Dan greeted us with a smile, he was very attentive, saw us to a table and got our drinks immediately. We had amazing service, great food, and an all round lovely evening. Thank you to Dan and the team for making our evening so enjoyable, will definitely be returning to Hornchurch!!

Never any complaints here. Brilliant food and drinks

During our stay in Hornchurch, we ate here a couple of times. Each time we tasted a different kind of food. The food was always fantastic, perfect flavors, large portions, something for those with tongues. The service was always nice, they took care of us. She had a professional approach. We were so satisfied with this company that we didn't even want to go anywhere else. Thank you very much.

Anna was a very good server and our food arrived promptly and was very tasty. Zizzi Hornchurch is a family favourite.

Pizza was delicious, never lets me down and service was impeccable super nice servers :)

The staff were just wonderful, we went with a large group (my first time) and they handled it very well! Drinks and food came out fast, all orders were spot on and tasted delicious. It seemed like we all had a bite of each other’s dish just to try. I will definitely be going back.

I went out to eat with my family and we enjoyed the time at zizzi - the food was very delicious and the staff was well respectful and kid friendly. I will for sure come again

Great place with lovely atmosphere and great good. Everyone have to try the pizza and the tiramisu. Great service from Anna! 😁

Visited with friends last weekend and everything from the customer service, the atmosphere and the food was absolutely shamazing! I honestly couldn't fault anything! I don't usually leave reviews, however felt that this was well worth sharing!

The food was absolutely amazing, the staff was very pleasant, the manager Barbara was very nice and helpful, I will definitely be returning for another great and delicious meal. Awesome place, awesome food!

everything was wonderful, I have no words, I will definitely come back, I really liked the service, the food, the organization Anna lovely service❤️✨

We had been to this restaurant twice. First time good, second average. This was the last time we'll visit it, though. It was quiet, cold and unwelcoming, but the service was slow. While waiting, girl was sweeping up after a messy family. She swept the table, and the floor, with the same brush. Shocking. The food was ok, my pizza dry and overcooked, with hindsight i think we only stayed cos we were in shock.

I love this pasta first of all, this is my favourite. So, when you receive it undercooked (not al dente) and just 3 strips of pancetta with no mushrooms nor other ingredients you usually see when you order this, it is disappointing.

Delivery driver very professional, polite and early!

Driver was very polite and early!

Driver was amazing very polite and early!

I ordered just about half an hour ago a margarita pizza at zizzis and I’m so diss To say that it was like the worst I’ve ever seen . How can.a pizza be paper thin . Genuinely have no words to say what a waste of £16 . A thin and ice cold pizza as if it was a book wouldn’t even move. I won’t order there again .

We ordered pasta and pizza via Ubereats. The food was cold when it arrived, and the pizza was completely overcooked. The crusts were folded over and it just looked a mess. The pasta was bland and needed added seasoning. Would not be ordering again.

Food was better than a service. Didn't felt cozy atmosphere...but it doesn't mean I won't be back again.

We had the set menu, great value for money, would recommend to anyone in the area

Really enjoyed the meal and service was very good. Would have liked more comfortable chair

Portion sizes were good, we had a shared platter with couple chicken skewers.. particularly liked the tom bruschetta.

was really nice but needed more filling

Good atmosphere, food and staff were attentive and efficient. Interior is much better since refit and revised menu is a lot more interesting.

Absolutely amazing quality food, value for money, tasty and even arrived 5 minutes early. love Zizzi's

Vegan option of the rainbow lasagna and courgette fries were lovely as usual. The lasagna had a little extra dusting of seasoning on top but no fresh basil leaves that it usually comes with. For a western Italian food option, this is by far the most expensive at £21.17 for just two items, and that includes free delivery! For this reason, Zizzis won’t be my regular restaurant of choice.

Great food and cater well to parents with young children x

Great service from friendly staff. I don't know if they have their own parking space, this would be very convenient.

Very disappointed, was artic conditions inside the restaurant as well as outside the staff were not attentive

Food was pretty bland, very cold in the restaurant. Not very busy for the time of year. Waitress was nice

Exceptional food from starters calamari mains spicy pizzas and all the desserts. Thoroughly recommend for great tasty food well done and thanks Barbara and all at Hornchurch Zizzi’s.

Disgraceful that this place is now cashless. We will not be visiting again. It should not be allowed for businesses to be able to refuse legal tender.

We went there for my daughters birthday. The waiter was disinterested. Not sure if he had any training. I told him my order and he said is that it. He didn't check if the meal was okay. Thought this was standard practice as in other restaurants. The food was good although the lettuce was brown where it had been cut earlier. Overall a disappointing experience.

Amazing service by Gloria, thank you so much you were lovely! Food was delicious as well.

Great restaurant great food and thank u for the smiley face it is nice 😁

Lasagna was sloppy tasteless. Did not look or taste like lasagna very disappointed. Had better in a local pub. Must be packet sauce

After 45 minutes I asked how long it would be for our main course. I was told the pizza was in the oven. This was over 45 minutes since ordering. The restaurant was practically empty and there were two chefs in the kitchen. No one had told us there was a delay or asked if we wanted drinks or needed anything. The food was tasty but the wait and service was not up to standard.

Visited a week ago for lunch. Very quiet, but nice & comfortable, friendly staff. The food was amazing! Will definitely go again.

Ordered a spicy vegetariana and didn’t get that. Pizza was also burnt so inedible

I won't be going back there. The waitress picked up our plates when one of the group hadn't even finished , leaving only her plate on the table. Very poor service ! We had to complain about the desert as some ingredients were also missing. The food was tasteless , dry and very basic. Chelmsford one is sooo much nicer!! Very cold atmosphere and we felt they wanted to get rid of us as quickly as possible which was not a relaxing experience :(

Was quite disappointed with Zizzi when visiting. The set meal was reasonably priced. I chose risotto and was told I "got a choice of a chicken or a prawn skewer with that". What I wasn't told was that there was a £5 surcharge. OK it may be in the menu, but it was smoothly offered as if it were part of the meal. Beware! Also had drinks added to the bill that we didn't have. Admittedly these were removed when we pointed it out but could have done without the servers sarky "is that better?" They made the mistake - not me!

Chairs are very uncomfortable but there was a female staff member who was outstanding, kind and patient and was a lovely waitress.

Excellent service by Gloria and very nice food 😁

Food was ok, music was far too loud, only 5 tables and everyone had to yell, service was disgusting, made us feel as we are not welcome at all, some food had been missing so we had to hunt it down. Was an awful experience, we will not go there again.

Excellent evening from start to finish. Felt very welcommened as soon as arrived by our lovely waitress Dominika. The restaurant is spacious and very well presented. As for the food, this was superb with a large variety to choose from. I went for the Smoked Salmon & Pestoo Risotto which was delicious. For dessert I had the very tasty Apple Cal'zuu'ne. Will be returning soon and great job Dominika and your team.

A lovely local restaurant with lots of variety

Good service is very quiet food good

None of my items i ordered were received I therefore ended up with no dinner as there is no quick fix or helpfulness fro. The drivers or restaurant re delivering our correct order. Extremely disgusted with the service.

Great staff and usual good PE food. Good for kids too

Food was edible it was a set fathers day menu, which we were informed after our meal we couldn't use tesco vouchers for, no biggy as we should have checked before. The staff were very attentive. But and this is a big BUT, the staff were genuinely so downbeat I was seriously concerned for their wellbeing. The one we had didn't care if we died. Not 1 single smile. We felt like they didn't want us to be there. It meant that there was no vibe and tbqh put me off going back. On a personal note, I hope what or whomever is making the staff so sad changes. I've never in my life seen anything like it. I'd liken the atmos it to a wake I went to a few years back.

The waitress was lovely. The food…….. it was inedible - I had to send it back!! The salmon was rock hard and salty tasting. The menu stated a mixed salad with avocado but it looked like a planet of iceberg lettuce with brown edges and no avocado. The sauce was used in excess for decoration. I’ve never handed back anything before. As mentioned the waitress was lovely. The building looks cute too. Just bad luck maybe?

I was forced to go out onto the road, to another street, because the driver refused to come to me on my street and bring the order at home, without any reason, the street was open, there was a parking place and not but one , a whole square ! I'm sorry you have a such driver!!!!

I have used this restaurant for years now, if it had been my first visit I certainly wouldn't return. Disappointed with the dark dingy revamp. The disabled toilet needs updating, it was smelly and the seat was broken. More important, a friend and I went for lunch yesterday, pizza oven not working but we decided to stay. No sea bass! Only a choice of three salads, Chicken Milanese arrived looking like a chicken burger plonked on chips. Pesto Rosso was tasteless and congealed. To top it all a nauseating waitress who insisted on calling us 'lovely or lovelies'. THEN the card machine wouldn't work because the internet was down, complimentary coffee and hot chocolate certainly didn't make up for the awful experience. Sort it out Zizzi!!

They've recently refurbished zizzi hornchurch. You can't go wrong with zizzi. Their 3 course set menu is very reasonable with lots of choice. Staff are exceptional.

From the moment we arrived to when we left we were made to feel welcome. Food was very nice and arrived in good time. Only grumble I had was that because it was very quiet the two members of staff on didn't pay much attention, stood there looking at their phones and not keeping an eye out so trying to pay our bill took a while.

Nice friendly staff ver carried menu.

Very good service. Served quickly. Good was lovely.

I went in today with my partner and we were served by Jen. I must say I received the best service I could imagine. She's very caring and pays excellent attention to detail, with seasoning being on the table, sauce and parmesan. Our table was always cleaned and we felt very cared for. She delivered special service for us with a smile. I can tell she loves being a waitress. I definitely feel she should be praised for her excellent service. The food was delicious too, though I must say the portions for the mains have decreased. Overall we were very happy and our date was a special highlight especially because of our waitress Jen.