Top’s Cafe in Havering

Great service and fab bacon sandwiches!

Really not happy with this cafe. I ordered from Uber eats as I read all the good reviews. I ordered a ham&cheese baguette and paid for extra salad and was not given the salad inside which made it very bland I called to let them know and the lady on the phone was un interested and said ‘ well there’s nothing I can do ‘ the baguette has no flavour just taste like salt. I also paid almost 4 pound for a coffee for it to come cold. Ruined my whole breakfast morning.

It was quite expensive for it it was, but it was good quality food without a doubt.. They should lower their prices to get more customers and have special offers.

Delicious food with generous portions, well-maintained facilities, and welcoming staff.

Great food..friendly welcoming staff..roast dinners are tasty..burgers best ive tasted in a cafe..i reccomend..

The best English breakfast in London sausage is fresh made burgers patys is fresh made from scratch recommend to come you never will be disappointed and service is amazing

We had an appointment at the vet in Romford early in the morning, and since we didn't have time to eat at home, we decided to find a place nearby for breakfast. we drove to Hornchurch and We stumbled upon this spot and checked out the menu. As we always make sure to eat halal, we weren't sure if they served halal options, so we asked. They kindly confirmed that they could serve halal food, which was a relief. We ordered avocado on toast and an omelette. When the food arrived, we were pleasantly surprised by the generous portion sizes. Not only was it enough to satisfy a hungry person, but it was also beautifully presented, making the meal all the more enjoyable. The service was friendly and attentive, and the food itself was delicious. The only downside for us was that it was a bit on the pricey side. However, given the quality of the food and service, it was still a satisfying experience. I wish them all the best, and if I'm ever in the area again, I would definitely consider coming back.

Message to Ken, the business owner. I ordered via Just Eat and received the incorrect order this morning, you will know this as we spoke in depth on the phone. You advised that you are not able to refund me the order as it needs to be flagged with Just Eat. Unfortunately, Just Eat are not able to refund me as per our telephone call and I am now out of pocket, with items I did not order. It wasn’t a similar order, it was entirely the wrong order. Until this has been sorted and a refund has been provided by yourselves and/or Just Eat, I will be out of pocket, disappointed with the service from both parties - with no resolve imminent, I have left this review in hopes of getting somewhere with it all. Hoping you can help in someway. UPDATE in response to Ken - My issue is a partial refund for a meal that has been delivered (non vegetarian) to a vegetarian that has ordered a vegetarian meal is not an acceptable refund. I would expect a full refund, not partial, considering it was inedible for me. Please liaise with your account manager at Just Eat because your response does not warrant a sufficient solution.

manager/owner Ken is incredibly rude, would never go here again.

I order from here all the time. The sausage is not nice I prefer the other sausage you used to use

Ordered a chicken ceaser salad - received a box full of coleslaw and onion salad which smelt rotten and similar to nail varnish remover - spoke to the restaurant, man was shouting at me down the phone, very unprofessional and rude.

Always happy with my food fro. here everything is always fresh

very well presented. delivered hot. was so nice to be able serve my kids a nice ready breakfast to my own standard

Hello my order didn’t come they send to the wrong people please send my money back

We went and had breakfast it was absolutely lovely , we will be back . Thank you to the lovely girls at the front making us feel very welcome. 100% recommended

Restaurant staff rude and unprofessional. Sends wrong items in order.

Staff member made a mistake with my order. But instead of apologising and rectifying the issue, he was extremely rude and unprofessional.

Ordered fish and chips and the lady who took the order she was nice. But the fish looks over fried out side and wanted to change. The owner came he was very rude when he explaining that the fish is from frozen and this is not a fish and chips shop, this is caffe! He also said he will not serve me, means kick me out from the shop indirectly! I found his behaviour racist as I am brown skin and he is super nice with native! Also his body language was so rude and aggressive! Avoid the place. Rubbish.

Great customer service,friendly,helpful,polite.Lady was mopping as it was nearing end of the day and made me a fantastic Cappuccino to my request of not much froth.I overheard a man at the till telling her how to make a cappuccino and that what she had done was wrong,I disagree as she had good manners,made my coffee as I had requested.Very well made Cappuccino and I drank it with a smile as it was good. Well done to the lady that served me and made the Cappuccino,I will be returning but due to the customer service provided by the lady not due to the man who had no idea what I had requested but tried to make the waitress feel like she had gone something wrong.

Excellent food and superb service :)

Wow what a lovely cafe and atmosphere! Such tasty food, staff were so welcoming and helpful. Very clean. Big portion sized meals! Will definitely be coming back.

Lovely cozy cafe . Great tasty food and generous portions Fresh juices Fast friendly service Breastfeeding friendly. Very satisfying 😃

We had an incredible experience at Tops Cafe in Hornchurch! From the moment we walked in, the cozy atmosphere and friendly staff made us feel right at home. I tried their delicious omelette, which was cooked to perfection, while my son devoured their mouthwatering burger paired with an indulgent Oreo milkshake. Every bite was a burst of flavor! The attention to detail and quality ingredients truly set Tops Cafe apart. We'll definitely be back for more of their delightful offerings. Highly recommended!

As always the "full English" was lovely, hot & filling. I love that they always pay attention to the notes & if they can they give me what I've asked for. Great poached egg today, nice runny yoke. Definitely recommend. Thank you. X

Delivered on time. Chargrilled chicken sandwich was unfortunately poor.

Had 2 coffee's here today both looked like cups of milk had to ask for more coffee. .coffee was all in the saucer waitress with wiping it with a tissue and wiping the table with her hand ✋️ terrible service.

I ordered cheese on toast and paid eight pound for the privilege! I received two slices of toast, no cheese! Easy mistake perhaps? But yesterday they forgot the baked beans on my order!!! Not at all helpful just told me to tell just eat I did not get the cheese on toast! Used this restaurant several times will not be using it again!

Really nice food and polite service.

The full English Breakfast is soooo lovely. It's arrives hot & the coffee is tasty too. If you want a break from cooking & fancy a proper breakfast I recommend them. Thanks for cooking for me, a nice change from me cooking for others x

we've eaten twice here & both times the service & food was lovely. fresh hot tea. we cannot complain at all. Will definitely eat in there again soon.

Very nice food and good friendly service.

Wow, great tasting cooked breakfast with good tasting coffee. Took my request into consideration & will definitely use it again. Thank you.

Breakfast set menu! was so over cooked it was like chewing cardboard Sausages tasted very cheap Had to order beans (wasnt included) or breakfast would have been too dry Sauces and sugar were in those silly little sachets so get get enough to had to use most of the ones on table and had to ask for more sugar! Definitely won't be using this place again

Ordered Sunday roasts with apple pie and custard for desert. Very good portion size, well cooked lovely food. Beef was better than the lamb. Only fault, custard spilt from one desert in transit. Hardly the cafés fault.

Food was cold, crusty bread was soggy and taste of the paper bag, beans had a funny taste too

Best coffee shop in Hornchurch.

Food wasn't great, to much cheese on the chilli, lasagne looked like it came out of a ready meal and was dry. Really no happy as we paid nearly £50 for this food.

Top's Cafe is serving breakfast, Lunch, Dinner. Homemade Burgers made with 100%Scottish Beef cooked Freshly. Lots of Freshly Prepared Salads to choose from. Lot of Homemade Dishes to choose from and all of them served hot, fresh & tasty. Breakfast is served perfectly all the time, busy cafe too. Please Visit the Top's Cafe at 183 High Street Hornchurch Rm11 3xs

Lovely hot food as always. 5 star service :)

Not actually open on Sundays...

Always excellent. Highly recommend.

Went for a breakfast on a Sunday morning. Had to wait 50 minutes for our food as there was lots of Uber drivers collecting orders that for some reason had priority for some reason. Other customers ordered after us got their food before us. Toast went cold before the meal came out eggs were hard. Forgot some of the order. Wasn’t the best experience but only good thing was that they gave us 2 cans of Coke for free. Did explain to the staff the few concerns but didn’t really want to know.

Delivery driver took 30 minutes for a 5 minute journey, food was cold no apology absolutely disgraceful

That’s so sweet of the restaurant… Thank you so much

Both meals the meat was dry and over cooked - it's a shame as the food here used to be lovely. May just be an off day but with prices escalating wasn't worth the money this time round 😕

Nice food... friendly staff and very clean 👍

I used this cafe a couple times now and always been really nice but today was very disappointing

Two pots of beans placed on top of all the food and had completely emptied over everything, so I had no beans with the breakfasts as wanted and the sandwich was soaked in bean juice and was squashed as the sandwich was at the bottom of the bag...

Very good, but there's no option for no butter or milk in coffee and I was unable to speak to the restaurant to tell them about allergies, so coffee came with milk and bread came with butter, i had to throw both away.

Gone off tomatoes in blt main ingredient

Well above average service & what I had ticked all the boxes. Would visit again.

Very good place to visit best coffee they have. I lovebthe people too.

Food again was fresh and delicious

You place orders here & then 20 minutes later they will cancel the order, wasting your time thinking your order is going to come & then it does not, guess they make too much money here, hit the button & not even a call.

Good quality food (specially breakfast)with very polite team. Recommend it.

My brother and I were doing a nostalgia trip to Hornchurch as we grew up there and hadn't been back for many many years, and we popped in here for brekkie.. Lovely food and fab friendly service.. Less than £10 each for brekkie and a cuppa so we thought good value too.

My brother and I were doing a nostalgia trip to Hornchurch as we grew up there and hadn't been back for many many years.. Popped in here for brekkie.. Lovely food, fab friendly service, and under £10 each for brekkie and a cuppa 😊

2nd time ordering from them and never had a bad word to say about it, was lush thank you so much will be ordering again.

All round nice cafe slightly expensive but so are the other cafes in the area.

Shame no gluten free food, but nice clean cafe and good service 👍

This is a great cafe food is spectacular highly recommended. Very clean friendly staff great service just a all round great place. Food was cooked to perfection exactly how I would have it.

Family of 7 very well looked after by nice friendly staff. Food all freshly cooked and delicious. Thanks we will be back!

This is a very good cafe food is very good and prices are very affordable and good portions well worth a visit.

One of the best places ticking all the boxes

Lovely food as always and super service, Happy New Year guys

Very over priced rude waitress ordered a quarter pounder that was definitely just a normal burger I question about it to be told it is also had to wait a long time for chips that was ordered at the same time a cooked breakfast that was very poor shame the price wasn’t £8.90 for £5 worth of food avoid avoid avoid at all cost or it will cost you dear !!!!!!

My food was delivered late and it was damaged and leaking all over the bag There's no black pudding in it.

Fantastic food as always. Delivered on time and hot, well packed too, lovely staff as well, 6 stars across the board.

Nice breakfast, friendly service. TERRIBLE CHEAP SAUSAGES only let down !!! One of the main things in a full English breakfast.

Classic cafe in terms of decor and layout. Food was priced pretty much in line with the other local area cafes. Avocado and eggs on toast was nice but nothing mind blowing. The chocolate milkshake though was amazing! Best milkshake I’ve had from a cafe in a while and very reasonably priced too. Winners!

Always lovely yummy food, thank you very much Indeed & 6 starts across the board.

The packaging of my eggs benedict was substandard. The hollandaise leaked from the standard kebab foam container and spilt into the bag. The courier was somehow embarrassed that he had to give me that cheap plastic bag with 3/4 of the sauce at the bottom of it. As expected, the container contained a mess. One of the poached eggs had been punctured, and the yolk was drained outside. Cheap and insufficient packaging for this dish. Cafe 108 offers adequate packaging and a better product. Will not order from here again, I'm afraid.

All of the drinks had completely spilled in the bag and were still delivered to us so we now have to dispose of a bag full of liquid that has gone all over my kitchen

Excellent service with lots of lovely hot food and quick delivery 6 ******

Excellent quality Lovely food, nicely packed and 6 stars as always nom nom nom :D

Always lovely hot food and excellent service.

The food arrived hot, fresh and tasted amazing. I love eggs benedict but was worried about ordering from a café. The homemade hollandaise was perfect, I highly recommend the eggs benedict and would order again from here.

On the English Breakfast order I had to tick tea or coffee, however there is no option to ask for black tea or coffee, I therefore could not drink my coffee which came already mixed with milk. Also no option for an alternative to bread or for it to come without butter. Sausages were utterly awful.

A great place with lovely food and friendly staff. Our new favourite cafe

Really great food. 5*. My go to place when working from home and want breakfast delivered.

Lovely hot food and well packed 5*****

Thumbs up all enjoyed our breakfast..cheers Top Cafe 👍

Best jacket potato ive had.Lovely fresh salad and tuna with fluffy potato.Really friendly staff. Great table service from young waitress.

The cheese and ham toastie was just toasted bread with cold cheese and ham inside, none of it was melted or even warm which was a shame. The bacon sausage and egg baguette was perfect

A lovely cafe with a big menu. Lots to choose from. You can even customise your breakfast. Optional extras too. The young ladies who work there are absolutely lovely, great customer service. The food was great. I ate so much! Food is good quality, eggs cooked perfectly. I'd like to visit again and try more dishes! A couple of suggestions: updatethe prices on the board/wall and perhaps experiment with a different type of sausage. Everything else is banging!

Just came out of there 12pm 15/07/22 had two set breakfasts food is very over priced for what it is very bland and low quality ingredients did try to tell waitress to come over and I would have discussed this matter but kept doing her hardest to avoid looking in our direction by messing about with the coffee machine and popping in and out of the kitchen over £17 for set 4 breakfast ,any item Breakfest and 2x can of Coke as I was not satisfied with the food I did warn to builders who walked in and went sit next to us the food was not that great and they left also further more it they don’t seem to accommodate push chairs as it’s lay out for table coverage

The Cafe is just to expensive now service is poor

I've had coffee here a few times, always nice. Yesterday I had the mixed grill: lamb chops, liver, sausages, chips and egg. It was enormous! It was well cooked and quite tasty. The cost was about a tenner, so good value. The menu is extensive and good value. Pleasant staff. Recommended.

Always great, can't fault it, my ever expanding waist can attest to that😜😎😎

Custard explosion, meant that I was cleaning up the delivery before I could eat it. I am willing to believe that the custard pot was bumped in transit however; it doesn't explain why I got apple pie instead of cherry pie or why the beef was so dry that I could have used it for old shoe leather. Very disappointing, I'm not expecting perfection but, I am expecting a decent meal that I ordered.

Since the sad demise of the Garden Cafe, this is the best cafe in Hornchurch for a nice lunch, a HUGE and tasty burger or a coffee.

Excellent. Will deff be ordering again. A new Sunday morning routine is born😎😎😎😎😎😎

Get my breakfast every weekend here always top quality food

Good portion sizes, friendly staff, great value for money!

Always choose here for a quick bite to eat, food is always fresh and tasty!

One day, I remember having to go to another cafe on this site. The food I ordered had gristle in the sausages. Tops has the best quality. The best service. Love it.

They do lots of homemade dishes would recommend this place 100%. Best full English breakfast served in hornchurch. Best latte i have ever had which is Italian lavazza coffee. Very nice choices of salads too

Always hot, always delicious, always on time.

Asked for red onion to go on both jacket potatoes and it came with none. Last week they delivered us the wrong order.

The best chicken Caesar salad I have eaten!! Perfect amount of dressing and cheese plus the chicken was very fresh and cooked perfectly, would recommend to anyone who loves there salads like me :)