Ciao Bella in Havering

We went there to try the carbonara and a Quattro stagioni pizza, and the food was disappointing both the pizza and pasta had low to no taste

Excellent food and service. Very friendly staff - attentive and fast Treated children well and very comfortable experience

Stopped here for dinner, plenty on the menu.

Pizza is super lovely here and the service is great too! Definitely recommend it!!

The food was so delicious that we forgot to take pictures before eating! The food came out so quickly and was piping hot and fresh. Service was lovely and prompt, the waitress was very kind and accommodating! We had the Italian Meatballs starter, the Bella pizza, the Chicken Milanese with spaghetti and finished off with the Panna Cotta. I highly recommend all of these dishes, they were so delicious, honestly the best Italian food that we have had in a very long time! We will definitely be coming back😊

Came for lunch. Lovely food and service was fantastic. Had the bolognaise and pepperoni pizza. House wine was decent

First time coming here. I was attending the Romford film festival ( I am not from the area ). And I’m so glad I came to visit this restaurant! The service was fantastic really friendly chatty staff, prices were reasonable and the food was lovely! The best gluten free pizza and lovely cocktails. Hopefully can visit again in the future.

Delicious food big portions for a reasonable price definitely recommend!

Never been before and I can't believe why! Food is great and service even better. Highly recommend and will be returning. The pizza is fab

Came across ciao bella by luck really impressed with the food the pasta was cooked to perfection and the pizza was very tasty great service with special deals 5/5 impressed Luciano provided excellent service and food allergy information great guy thankyou .Will be back soon

I had a wonderful time spending my birthday here, staff where are amazing, service was great, the food was amazing loved this place so much. Will be back.

Excellent. The staff were very attentive, the food was excellent. We needed reasonably quick service, which wasn't a problem. The restaurant had a lovely atmosphere and was spotless. We stumbled across this restaurant and so pleased we did. We will definitely be back.

Absolutely delicious food , good atmosphere, pleasant staff, well worth a visit, you won't be disappointed. The tiramisu is absolutely the best

Fantastic food, massive portions will definitely being go back

This is our second visit to this lovely restaurant, the service and food are excellent.Portions are generous and tasty pizza is delicious and tiramisu is the best I have had.

Amazing! The pizzas were absolutely gorgeous - like being in Italy. The service was impeccable and all the staff were brilliant! We will be back!

Extremely rude man answered the phone with zero empathy that I had been charged twice. I was too scared to receive order as I did not trust what they would do. It's a shame as I used to like the food.

Ordered takeout, and the quality and delivery was brilliant. Food is impeccable! We need to visit in person soon!

Amazing place 💫💫💫 Delicious food, large portions, the service is fantastic and staff is very welcoming! Highly recommend😌 ⭐️⭐️⭐️⭐️⭐️

I recently had a fantastic dinner with my family at Ciao Bella. From the moment we arrived, the staff was warm, attentive, and made us feel completely at home. About food: The pasta was perfectly crafted, rich, and full of authentic Italian flavor, while the pizza had an amazing balance of fresh ingredients and that classic, comforting taste we love. The cozy, inviting atmosphere made it a perfect setting for a relaxed and perfect family evening. If you’re craving delicious Italian food with genuine hospitality, I highly recommend Ciao Bella! We can’t wait to go back.

Everything was excellent, the food was perfect and the service was amazing, thank you !

food ok, not sure on adding service charge we would of left a tip but not a fan of being added to bill to a table of 2 and service was not great see both our courses sitting on the serving area for at least 10 mins would not rush back

Great restaurant. Cocktails and mocktails were really well made. Food was absolutely delicious, we had pastas and pizza and the doughballs were divine! Excellent service from Theo too. Cant wait to go back!

Went with my mum to this local independent (not chain) restaurant and enjoyed catching up over some great cooked food with some lovely waiters who were fun to talk to and approachable

What a lovely restaurant, good food and service and atmosphere, and definitely hope to go back.

We have been meaning to try Ciao Bella for a while now and we weren’t disappointed. Lovely food, cozy atmosphere, and fantastic service. Will definitely be back here again very soon.

First time eating out since the lock down has lifted. Lovely food as always, efficient staff & spotlessly clean as it always was. The staff have it very well organised & it was a pleasure to be back eating there again

מסעדה איטלקית חמודה מאוד לא רחוק מתחנת הרכבת התחתית של ראסל סקוור. מסעדה קטנה המחולקת לשתי קומות וישיבה מחוץ למסעדה. האוכל טעים מאוד. המנות די גדולות ומוגש די מהר לאחר ההזמנה. המלצר ששירת אותנו היה מאוד ידידותי ושרותי. ממליץ בכל פה להגיע לכאן. חשוב, חייבים להזמין מקום מראש. הגענו לארוחת ערב ובקושי מצאנו מקום לשבת והיינו זוג אחד.

Great Italian food. Good for couples or families. There were 12 in our party. Great Service

we had minestrone soup which was so bland more like veggie soup no pasta in the soup and no colour 🤔. mains was fine

Love this place. Staff excellent and food is always plenty and hot. Highly recommend

This claims to be a “family run” Italian, but there were no Italians working when I dined here. Olives to start, are not fresh olives and resemble the type of olives in snack bags. The Bruschetta had no garlic, no olive oil and was a combination of chopped tomatoes on a toasted bread. Seafood hadn’t been cleaned which we mentioned on the day and am grateful this was removed from the bill, but still made me and my partner ill. Pasta isn’t fresh made, it’s like dried packet stuff which is obviously in the look, taste and colour: add boiled water and here is pasta. Perhaps we went on an off day but this is wasn’t the style of family run Italian I’ve had in Italy or the UK. It’s not worth the prices they ask.

A friend recommended this place to me so I thought I would try it out. I ordered a spaghetti bolognese for my dinner. As I was chewing I didn't expect to find what looked like a small but sharp piece of hard plastic in my food! To be fair to the staff, I was offered a free meal to take home after I complained. So, it's not like they didn't take it seriously. As for the food, it tasted bland. There was hardly any taste to the bolognese or the spaghetti. So, all in all this place was a disappointment.

Food was excellent. Staff were brilliant friendly and helpfully. Been going here for a number of years. Can't fault it. Food is excellent as always. Worth every penny Highly recommended a trip here.

On a saturday night my friends and I were hungry, it's was almost 22h30 and we asked the restaurant if it was possible to eat or take away, they said yes. We had time to talk with the staff and it was a really nice moment. Very nice crew and the pizzas were so great and tasty. Thanks you so much from France customers. À bientôt !

It's a really nice restaurant, good service and we didn't wait to long for the food. Nice experience...the pizza was very filling and nicely cooked.

We are regular visitors and our now 10 year old chooses this frequently for his special nights out (e.g. birthday meals or end of school year celebrations, which this was). We have never been disappointed with the service or food. We were there last night (20/07/24 approx 17:30) and had a couple of dishes off the special's menu as well as my kid's regular tagliatelle alla pescatore and the risotto fruti di mare. All the food was excellent, especially the fettucine "Ciao Bella" special, and, as always, my son finished off with the hot chocolate pudding (or as he calls it "the lava cake") which oozed beautifully while the grown ups had cocktails. I can't speak to the experience the one star reviews claim to have had except to say that in several years of visiting this restaurant we have never been treated with anything less than full courtesy, have never been "charged in advance" and have never been let down by the food. Yes, the service charge is included at 12.5%, but show me a restaurant these days where it isn't and, in this reviewer's humble opinion, it is well deserved here. (Possibly worth mentioning the one review which claims this is a chain restaurant: to the best of my knowledge, this is not the case (we've looked!) and this is a single owner/proprietor establishment. If you know different, please let me know where to find other branches as I'd love to visit them!) The complimentary limoncello or amaretto was very welcome, but even more so was the "shot" of orange juice and grenadine that made the kid with us feel included in this little bonus, as have apple juice or pineapple juice shots on previous visits. His face always lights up and is a perfect example of the little things making a big difference. My only complaint is that I'm now trying to track down a regular source of grendine to feed his new habit!

Pure authentic Italian food. I went in daytime so it wasnt that busy

Food really good and nice staff

amazing food and service, best restaurant in Romford

I always come here with my dad, the food is consistently amazing, prices are great and atmosphere is lovely. Back here for the second week in a row this time with my boyfriend for him to try their amazing food. As always Lueiano has been beyond helpful. Will always come back and recommend to family & friends.

Went there for my daughters birthday the food was great the service was good made her day very special

We visited this lovely place today ! Excellent Service, amazing staff, definitely worth the visit , fab fab fab thanks to the amazing team there 🙌

No sure if the chefs have been changed but the Pizza I had had nothing like an Italian pizza. The dough was more like a Cake than a pizza. It used to be much better at Cio Bella

The staff were super friendly, and as you can see from the pics you got a lot for your money. You aren't going to leave there hungry. The food was delicious

Amazing place - a little piece of Italy in the East of London.

Back again for a spur of the moment visit to this top Italian. Top stuff as always. Service, food and atmosphere of the best. I went with the onion soup off the specials menu and was superb. For main I went with the spicy calzone of a size I have never seen (see attached) and my partner with the risotto fruit de mer. Both full of quality ingredients and made me regret having a starter. A loss for the venue as I could not even look at the dessert menu! This place still keeps the high standard. Get yourself there. We will be back. Forza Ciao Bella👏

Party of 11, service exemplary, music fantastic, food absolutely perfect. Piping hot, well cooked and full of flavour. Could not fault.

I am not someone who leaves reviews on any restaurant. As i don't go out that often. But my experience of this restaurant was terrible. My friend and I visited the restaurant on Friday 31st May. We had a 3 course meal. I had the shellfish risotto, which has given me food poisoning. I was so unwell I didn't even make it home in time. We definitely will not be recommending or returning to this restaurant. Very disappointed customers. I have informed the restaurant that the shellfish is clearly not fresh and should not be used and thrown away. Waiting on a response

Fantastic food and brilliant service

Really good, love the food and the nutella calzone is delicious!

Beautiful food and excellent service. So good that we returned the following evening. Would happily recommend to others. Thanks to the staff😀

Reasonable enough price but felt the pizza was made with cheap ingredients. The cheese was like kebab shop cheese , flavorless and rubbery. The mushrooms seemed chewey, like they had been defrosted and frozen a few times. Wasn't bad but it's what I'd imagine a dominos wood fired pizza to be like. I think better ingredients are required.

The service was amazing. The staff were kind, the atmosphere was cosy and warm, but the food tasted kind of off. The spaghetti tasted like the ones from a shop, not like how they made it before the tomato sauce was okay. It just tasted like store bought tomato sauce. But overall was good

Favourite Italian in East Staff are kind, don't harass, friendly with advice and taking your order. The food is delicious. I've always got something left! They're happy to pack it as takeaway. I had the seafood risotto last time. Simple pomedoro this visit. Great options for food. So many choices. Equally great drinks and cocktail options too.

Food was not good. Caesar salad was disappointing as croutons were stale, bacon was cold and hard to chew. I wouldn’t come here again.

Had a date with a lovely lady in here, food was really good and the company was even better. I'd recommend.

They recently changed the Mozzarella and unfortunately I don't like their pizza now. Used to be my favourite place in town for pizza but not anymore. I hope they reconsider going back to the old cheese and fix this issue. Apart from that, everything else is top quality 👌 4 stars simply because of the new cheese ...

Just love this place, authentic, great atmosphere, always willing to cater for gluten free. Food is always excellent.

Disappointing Experience: Hostile Management Overrides Pleasant Staff! My recent visit to Ciao Bella left me with mixed feelings. While the waiters and bar staff were lovely, one member of staff in particular his behavior really stuck out. This was clearly a manager/senior staff member who was verbally abusive towards other staff members, this overshadowed any positive aspects. Although the food was lovely, this failed to compensate for the distress caused by the manager's/senior staffs behavior. It's disheartening to see such disregard for basic respect and professionalism within a supposedly reputable establishment. Witnessing such treatment dampened the entire dining atmosphere and left a sour taste in my mouth. The staff really do deserve more. Until the management addresses these issues, I cannot recommend dining here.

Just had food delivered and it was the worst I ever had the 3 gamberoni prawns were dry with a pinch of salad and 2 dry pieces of bread and was charged £15 for each of them the cheese garlic bread was not fresh and was like rubber will never be ordering from them again £60 for rubbish I wouldn't even feed it to my dog

The portions are huge. Very tasty and authentic Italian food. Friendly service. A lovely atmosphere.

Mother's day treat. Couldn't have been happier. As always every mouthful was delicious and the service is second to none.

Amazing!! The service was amazing and the people there were so nice, and the employees so sweet! The food was delicious but limited. The atmosphere is cozy and just like an Italian restaurant!

Lovely local Italian. We've been several times, and the staff are always friendly. Personally, I'm a big fan of their dough balls and pizzas. Looking forward to next time

Good family run restaurant. Lovely food and good service. Will return.

Pizza was great, not as crisp as I remember it but I definitely enjoyed it.

Well, I was there few night ago with my other half, enjoyed our meal and we were one of their last customers before they closed up. However, towards the end of our meal my other half went for the restroom as soon as he left my sight I got flirted by two of their waiters! I was a tipsy couldn’t think straight, one of them called out to me by saying “hey gorgeous” I looked back and notice two waiters trying to have a flirtatious conversation with me !!!! I have mentioned to be tipsy at that point and responded to them with simple replies but I found that to be very disrespectful as they clearly saw I wasn’t alone. The atmosphere and the food were very nice but very disappointing behaviour from their staff members!!!! I won’t dine from there again !

Beautiful restaurant considering where it is placed. Once you’re inside you’re transported to somewhere else. The service was by far the best I’ve experienced anywhere local to Romford. There’s a real friendly family oriented atmosphere. We walked in and were seated as they had a hour and 30 mins slot. But was recommend to book next time if we want to eat on a Saturday evening. Reasonably priced food you can make it as expensive or as cheap as you’d like to. We shared fried Camembert, I had the veal ravioli and my partner had carbonara with added chicken. I had a large wine and my partner a soft drink and it was around £60. There’s a 12.5% service charge but honestly we didn’t bat an eyelid to it. They deserved every penny. Real hidden gem in an unexpected busy high street. Try it out yourself I will be going back the menu is very extensive.

This place is astonishing, you have such a good italian atmosphere and makes you feel like home, I used to eat a lot here since it was the best restaurant in Romford for me,

Has nothing to do with italian cuisine. Carbonara is swimming in watery cream and bland. Pollo alla Milanese has never seen salt or proper cooking temperature as it was still raw in the middle. Just bland and disappointing.

Always friendly and good value... Plus they have Moretti rather than just the ubiquitous Perroni! Updated: still a reliable choice for a nice family or couples meal

Came here with my mate for a nice meal and catch up. The food was really good and so we're the cocktails. Really cozy setting. Also that toilets very clean. Staff really nice and friendly

Have been to this lovely Italian restaurant 3 times now and it is like an oasis in the middle of Romford.

Lovely atmosphere and service. All of the food was fresh and delicious, served in prompt time with generous portion sizes. Cannot wait to return!

Whenever we visit family in Romford we always like to come here for a meal as you know it will be good - and this time didn’t disappoint either - especially the dough balls - absolutely delicious!

Great food, great atmosphere and friendly service. What more could you ask for?

A great restaurant just a short walk from the r station and the brewery carpark. Friendly and attentive staff. Pizza was very nice and cooked well by the pizzaiolo!! Good ambience , facilities were nice and clean. Reasonably price. Would recommend..

First class service, First rate food. Everything a good lunch out should be.

Great restaurant, the staff are great, especially Luciano. Nearly all pasta dishes can be swapped to gluten free alternatives, but you have to ask for this, it's not clear from the menu, they could easily amend this!

Had mussels as a main, sauce was too thick and cold, mussels were also cold and tastless. Will not be going back. Service charge was too high and not worth 12%.

This is our go to Italian restaurant, amazing people and unbelievable food. The best Italian restaurant.

Not recomanded!!!!! If you take away worth it….. but if you serve anything in the restaurant you must to paid extra money…. and it’s disgusting!!!

Had a lovely lunch here celebrating with family. Food was fresh and delicious. Service was excellent!

We are French, but we enjoy a lot Italian food! When coming in Romford, we tried this restaurant and it was excellent! Service was also great with very kind employees. Food was on the top and particularly the home-made tiramisu I 100% recommand!

The best service, very friendly, super delicious food, great music, all the workers very friendly, incredible attention, a very cozy restaurant, great to have a good time. Thank you all very much for the good service. I highly recommend it. tutto delizioso tutto molto buono grazie mille 😍🥰🥰

Visited here with family. Great independent Italian. Brie to start was ok. Could certainly have done with more sticky jam. Mains were very good. Pizzas were authentic with thin crust and fresh ingredients as toppings. The pasta dish with seafood was delicious. Beautiful tomato base sauce which coated the linguini perfectly.

Great tasting food, our waiter was very attentive. A lot of pasta choices for gluten free, which was very much appreciated 😀

Had a wonderful meal here. Great service, and the staff went out of their way to make us feel welcome and relaxed. Pizza and pasta were both delicious, and we will return. Thank you.

Let's start off with the negative, which is only one, the wait for the food was stunningly long. Have seen other reviews so was expecting a wait. But, wow. What about the food. We had a good mix of food, veal in mushroom sauce, sea bass in seafood and tomato sauce. A couple of sides. All were absolutely top notch. Hot, well cooked, no need for extra seasoning. Service was spot on. Friendly but not all over you. A quick look up and one of the waiting staff were straight over. Would we go back. With the government discount definitely. Without the discount...... definitely. Was a thoroughly enjoyable. Highly recommended

It started so well, with the best Aperol Spritz we've enjoyed in a while. The food was not so good. The fried brie was dry, hard and barely warm, with just a drizzle of cranberry sauce. Our main of Risotto Paesana (parmesan, mushroom and chicken) was again only just hot, it was 'gloopy' and had NO CHICKEN. We onbviously complained, and after investiugation in the kitchen, we were told the Chef forgot to include it! For our trouble £3.50 was deducted from both meals as 'a token of good will' We didn't feel it was handled particularly well, and in fact, should never have happened in the first place. Not sure we will be rushing back!

Wow what a find. Friendly people working here food amazing and huge portions. Now we know about this place we will defo come back. Shane we was full and didn’t have desert

Best risotto I have had for years

Meal for 4. Friendly service and lovely food and drink. Fantastic pizza

We had a lovely meal at Ciao Bella. Lots of choice, good service and relaxed atmosphere. We will definitely return.

Very tasty food and pleasant charming atmosphere makes this place worth recommending

The greatest Italian meal I've ever had! This place is perfect for trying new dishes as you can guarantee they'll be high quality and cooked exactly as they should be. Couple the amazing food with polite and attentive staff and a charming atmosphere, and you have a truly magnificent dining experience. I was only in town for a business trip but I would consider returning to Romford solely to dine at Ciao Bella!

Good Italian food. Portions are massive

This was absolutely perfect. Great menu , average prices , good friendly service, SPOTLESS clean . Food was good , pizza amazing. The mid week lunch time deals are also great value .

Delicious authentic italian food in a great setting. Ideal for celebrating any special occasion or family event!