Zizzi - Hereford in Herefordshire, County of

Saw the kids eat free at this place and we asked about it they told us we have to sign up for a club thing at there place to get our child to eat free and the person said the code don’t work to sign up but they advertise it on Hereford times saying kids eat free with a adult meal and there was no sign up code to get the kids eat free on there advert what a waste of time that place is worst place and the lady was very rude towards us and my 6 year old daughter and son

I am absolutely appalled with the way we were treated when we went. We made a reservation for 9 on a thursday, yes the restaurant closed at 10 but i think it’s appalling to attempt to shove customers out dead on 10 o’clock when we had only just received our food. Slamming the receipt down in front of us and forgetting to give us food we ordered. The older lady came over and didn’t listen to us when we put our order in for food, i think it’s terrible, don’t take customers at 9pm when you shut at 10, if you’re going to shove them out and be rude. For the money you spend here you should expect good service and polite staff, fast food places aren’t as rude as this. Won’t be visiting again due to the rude service, disgusting.

If you’re eating at Zizzi’s and Chloe’s in the kitchen, you’re in for a treat! Everything she makes is next-level tasty — like, “how is this so good?!” levels of amazing. You can taste the love (and a little bit of magic) in every bite. Honestly, Chloe deserves a standing ovation… or at least a very loud round of applause. Can’t wait to come back for more!

Thank you for the food and for the service. Wairet Janya was very friendly and sweet!

The food was absolutely incredible amazing place to eat and will definitely return when I thought it couldn’t get better I had the most amazing server named Olivia she was absolutely lovely and her service was perfect she was welcoming extremely helpful and really respectful and kind she should have a raise as her service was spot on couldn’t have asked for a better sever or a better evening

I had a brilliant experience at zizzi hereford!

Very enjoyable. Lovely pizzas and calzone and lovely desserts Efficient friendly staff. Decor very good especially the trees. We will return !

We love Zizzi Hereford for a family meal, great for vegetarians and the Bambini menu is super value. Friendly staff, lovely refurbished restaurant.

Very nice food and great service 👍😀

They brought burnt lasagne and when I asked, they said it is supposed to be like this!!!! Burnt food!

Had an amazing meal at Zizzi Hereford! The food was absolutely delicious—everything was fresh, flavorful, and cooked to perfection. The atmosphere was great, and the service was outstanding. A special shoutout to Manager Alex, who went above and beyond to ensure we had a wonderful dining experience. His professionalism and friendly attitude made all the difference. Highly recommend the Rustica pizzas and the desserts!

Alex and the team are lovely, i have an allergy and I was really impressed with how they handled it, will be back!

This is my favourite restaurant in Hereford. The staff are always friendly and efficient even on very busy days. The food is good and the setting hygienic and pleasant. On my latest visit I was impressed by latest menu additions. Will be back soon!

HAD A STICKY PIG COOKED BY CHEF JAY ABSOLUTELY DELICIOUS

Had a delicious lunch at Zizzi. Food and service were first class. Great value too. We'll be back soon

Brilliant evening, lovely food and thank you to the manager Chloe who helped a family member who is gluten intolerant and gets very nervous eating out! Fantastic host!

Mother’s Day lunch with the family and children x

Very disappointing. Ordered a Super zucca salad which should have included butternut squash, salad leaves, grains, kale, peppers, peas, seeds & spicy hummus. Was advised no grains available on ordering but could replace with something else. It turned up as a bowl of predominantly salad, some butternut squash the tiniest amount of hummus around the edge of the bowl and 3 thin slivers of cucumber & smothered in balsamic glazed to hide the lack of everything else it would seem. No apology given and Manager on holiday so no-one to complain to other than the waitress and it wasn't her fault. Hubby's meal also missing one of the main ingredients. Other tables sending back over cooked pizzas, salmon & salads not up to scratch. This is the 2nd time we've experienced poor quality so won't bother going again.

Lovely meal, served beautifully, only problem was that the pudding ordered was on the menu with a description that said a jug of hot chocolate sauce was served with it. No jug! We asked why, the response was that all the jugs had been stolen!!! Really not good enough

Alex and Sonya was amazing very friendly and hard working :)

Friendly staff, delicious food, Sonya very friendly

Sonja was absolutely lovely! Great evening

Olivia was amazing 11/10 service

Wonderful and friendly service, thanks to our lovely waitress Olivia!

Had a lovely time at Zizzis in Hereford. Food was really good. Staff were friendly and welcoming, especially our waitress Olivia. Lovely atmosphere will be coming here again. Thank you for a lovely evening!

Excellent food & atmosphere - Alex was absolutely professional and provided great service.

A table of 2 was booked online for our young couple for Valentine’s at 6.15pm. On arrival a chap greeted our young couple and stated they only had an hour for a 3 course dinner, I fail to see how this can be achieved! I, as an adult challenged this and the response I got was extremely unprofessional and unpleasant. On the time of booking this was not in the confirmation email! To which I showed the server. The chap was rude and belligerent! Complete lack of customer service that I have never come across before! It’s now very clear why this establishment is generally quiet! I cannot comment on the food as I didn’t eat on this occasion but will never book again and I didn’t even get through the door!!!

Messed up our Uber order. Missed some items! Went to restraunt - the manager dealt with it really promptly. Things happen - they corrected it and were actually really helpful.

The food was great and the service was speedy up until after our mains where we were left for over 40 minutes unattended to while the table next to us were sat & put orders in during this time. We were due to order desserts off the set menu but by that point we just wanted to go so I went to the till to pay & left.

Waitress was very rude, rushed us to eat telling us we only had an hr to eat because they are busy. I didn't appreciate being spoken to in this way and left straight away after dinner as I was made to feel I couldn't relax.

Bella was outstanding. She knew the menu, gave us recommendations and served with a beautiful smile 😄

Food was delicious the service we had off this Lovley woman was incredible definetly would recommend again. Thank you so much!!!

Brilliant service. Brilliant food Fantastic place to eat definitely recommended here 👌

Weronica was amazing very helpful , Food was Grate

We love coming here. Very friendly staff, amazing food and a great menu for our little one. We were served by Weronika this evening and she was lovely 🥰

Always friendly staff and tasty food with a lovely atmosphere!

I have dined at Zizzi’s on a number of occasions (including Hereford), but my experience on 21.12.24 was not a good one. I have always ordered a gluten free pasta dish but on this visit I chose the GF pizza. The presentation looked delicious but discovered after the first bite that the base was not cooked (at all). I politely asked for it to be returned and the same pizza was returned to me burnt around the edge. I lifted the pizza and it was still not cooked. I sat at the table not eating until the staff arrived to collect the plates after the others had finished. I was asked if my pizza was okay to which I replied, “No, it’s not cooked.” I was told there would be no charge and the pizza was taken away. A senior member of the team approached me about the pizza and when I explained I was told, “That’s the problem with gluten free; the base doesn’t cook!!!” I’ve been GF for 26yrs and every pizza I have eaten at a restaurant or put in my oven has cooked to perfection. What a lame excuse. I understand this was the weekend before Christmas and the staff were exceptionally busy but all this resulting in was poor food, awful service and being treated like I was sat in a fast food place. They couldn’t get us in and out quick enough

Very nice service, delicious food :)

It was our wedding Anniversary plus present. We had a gift voucher which we didnt quite get right but the staff sorted that out for us quickly & discretely. Asked Firstly about allergies before taking our order. All staff were very helpful and served us in good time. Olivia made time to chat & take our picture even though there was christmas party's going on She did the same for another table of guests too. The food was plentiful, nice & hot, and delicious. Will definitely go again to try out other dishes. Thankyou.

Eaten pizza here a few times and it's very good.

It was our wedding Anniversary plus present. We had a gift Voucher which we didnt download quite right but the staff sorted it out quickly and discretely. We were asked if we had allergies before they took our order. All staff were very helpful and were served in good time. Olivia took time to chat and take our photo even though there was christmas party's going on. She did the same for another table too. The food was plentiful nice and hot , and delicious. Will definitely go again to try out other dishes. Thank you.

Had our Christmas meal here and there was a mix-up on our part with a starter; a colleague accidentally ate mine. The staff did another one for me for free. It was greatly appreciated, thank you!

Service so very slow despite them knowing in advance our orders. No beef, only two types of gin and then they ran out of blood orange gin and just brought out another drink instead?? It’s quite important that people know what they are drinking. The young serving staff were polite and doing their very best but unfortunately the lady who was in charge was not leading them so they could only do their best. No beef, ran out of gin and then no passion fruit! Food was lovely and despite it all we all enjoyed ourselves. Good company can always make a good evening. And thankyou to the team that were trying their very hardest for a lovely evening. Hope you get a better team leader soon!

Weronika was a great server and very helpful.

Visited Zizzi a couple of weeks ago and had a really fantastic time. Our meals were delicious and we were made to feel so welcome by the manager, Alex. We would definitely like to return.

Absolutely loved our family time here at Zizi's, great service,fab food. The manager Alex was so welcoming and very helpful. Would definitely recommend.

Visited the other day and had a lovely welcome from Alex. He provided some wonderful recommendations. I had the rustica piccante, which was very tasty. Will definitely return.

Although the service was pretty good, the food was rather rubbish! My ravioli tasted like the smell of wet dogs, my son’s salad was poor with stringy cold pumpkin/squash and the pizzas were unremarkable and ordinary. The table hadn’t been properly cleaned when we sat down either with the previous pizza crumbs still on it. It was a great shame - the whole thing cost £87 and I feel resentful at having to pay that out for food which was really disappointing. We used to enjoy coming to Zizzis but sadly it has really gone down hill.

Love the chicken spiedini wish they did it as a main still.The cheese garlic bread was delicious and loved the hot honey dip with the chicken.

Food was lovely service was good.

Havent been to a ZiZi in years. This one definatley did not disappoint. The waitress was friendly and attentive without being over bearing. We can highly recommend the morello cherry 🍒 mocktail it was delicious. The food was amazing and well worth the money.

Pop in for a quick late lunch with a friend! Food was great. Alex and Chloe provided a great atmosphere as well !

Amazing food at Zizzi’s! i especially liked the Chicken calabrese. Special thanks to our waitress Olivia for being attentive

Excellent food as always. Great service, the staff were very accommodating with my allergy, which is not one of the common ones (black pepper)! We always find the staff really welcoming and helpful. The restaurant itself is well-decorated and has a lovely atmosphere.

Nice, quick and Sonya looked after us well

Sony was very pleasant and helpful. Good quick service. Happy to recommend.

olivia was such an amazing waitress!

Great food. Really liked the sticky pig pizza. Great service from Olivia. Definitely recommend Zizzis

Great food, lovely and friendly waitress Olivia was so helpful. Would go again

Received excellent customer service from Olivia today. Her friendly demeanour made our dining experience really enjoyable!

I recently dined at Zizzis and had the pleasure of being served by Olivia. From the moment we were seated, she made us feel welcome and attended to every detail of our meal with care. Her recommendations were spot-on, and she was genuinely knowledgeable about the menu, helping us choose dishes we absolutely loved. Beyond her efficiency, Olivia brought such a warm and positive energy to our experience. It felt like we were being hosted by a friend rather than just being served. Her attention to detail, friendly demeanor, and professionalism truly elevated our dining experience. I would highly recommend asking for Olivia if you want a lovely experience at Zizzis.

my family and i recentyl had a fantastic meal at zizzis, thanks to our wonderful waitress Olivia. from the moment we sat down, Olivia made us feel welcome and comfortable. she was attentative and always smiling. unlike other restraunts in the area, olivia made sure we had everything we needed without ever feeling rushed. she even took time to chat to my daughter which brightened her day, which added a nice personal touch.

Great food, went for the pizza sofia, which i highly recommend. staff were lovely and attentitive. i definitely recommend Olivia she was very organised and greeted me with a big smile.

Our server Sonya was excellent. A lovely family meal

Olivia was absolutely perfect. Professional! Made our night absolutely lovely. Will recommend the restaurant!

Lovely service. Great experience @

Olivia was excited very friendly and helpful and polite too

Sonya served us , she was very polite and well mannered and met our needs .

We visited zizzi in hereford and ordered rustic pizzas, the chef Jonty made us the best pizzas we have ever had and we go back on a regular basis when Jonty is working. Top man Jonty. 5* pizza man.

Came in to Zizi’s last week, I had an amazing experience! The food was absolutely brilliant, I had a Sticky Pig Pizza - made by the charming Jonty, who came over and had a lovely chat with us. I will definitely be returning soon, best pizza in Hereford.

Had a mixed meat pasta (new dish) enough for a small child and couldn't taste any meat . We don't do Italian very often and this certainly isn't a good advert

Alex and Izzy were exceptional. They knew about the dishes on the menu and made good recommendations. We were looked after very well and can't speak highly enough about these two ladies. Thank you both for a lovely lunch.

Takeaway burnt dry , must have scalped the topping off. Box looked more appetising than the pizza. Will go to marks and Spencer’s two for twelve pound and sides next time

Really lovely meal and lovely staff. Food is incredible.

Never tried Zizi before so gave it a go, the food and service were good but the decor could do with a revamp, otherwise OK.

Order wasn't right on the pizza for my son, disappointed on the attention to detail, requested gluten free with meat extras on his pizza, got a gluten free and vegan pizza. Not many deserts available so was disappointed there too. Tried to charge for missing items, but bill was adjusted to the correct amount

Great weekend evening meal here. Food up to it's usual Zizzi standard with the staff very hard working polite and attentive.

Had two separate meals here and I have been impressed with both. The service is excellent and the price is great. I did use a taste card and they do accept it here. I will definitely be coming back.

Last minute decision, was quite busy but still very warm and welcoming service. Food and drink served very promptly. Everything delicious as always. Not our first visit and definitely not the kast

Clementine made our night She was so helpful, What a lovely young lady. The food was amazing

Great food better service highly recommended

Olivia was excellent, we really enjoyed our meal.

Really amazing! Very good service!

Olivia was the nicest person I've ever met in a restaurant. She was so welcoming and so inviting. Food was so scrummy.

Olivia was really good and good food, so thank you!

Olivia was a lovely waitress. Very polite and helpful.

Had an amazing night out with friends. The waitress Olivia was so so lovely, she deserves a raise!

very disappointed, i ordered of uber eat at half ten pm however everything went though okay they accepted the order, but when the uber driver had to ring me and say that zizzi’s were shut. the uber driver was so friendly and helpful and also messaged saying he’s unfortunate for our poor experience, my partner and i are not very unsatisfied!

Food was nice and good seating outside.

Decent place for lunch. Food was of good quality. Staff are polite but not attentive enough. Waited far too long for the bill.

We went as a family for a big birthday meal. Service was good and the food was lovely. They also serve cocktails for cocktail lovers.

Can't rate this as never got to eat here. Arrived at 7pm and was told there was an hour and a half wait!! Very disappointed as just visiting and fancied a pizza :-(

My wife and daughter had the Sicilian Salmon and thoroughly enjoyed the food, stating it was the best meal they had had for a long time.

Zizzi's in Hereford is a charming dining establishment that impresses on several fronts. The decor is tasteful and inviting, creating a warm atmosphere that enhances the dining experience. The attention to detail in the interior design sets a perfect backdrop for a relaxed meal. Accessibility is another strong point of Zizzi's Hereford, with well-maintained and easily reachable restroom facilities. This commitment to accessibility ensures comfort for all patrons. The staff at Zizzi's Hereford are courteous and attentive, providing excellent service that adds to the overall dining pleasure. Their friendly demeanor and willingness to accommodate guests' needs contribute significantly to the restaurant's welcoming ambiance. Overall, Zizzi's Hereford is a delightful dining option, offering beautiful decor, convenient facilities, and exceptional service. It's a recommended choice for anyone seeking a satisfying meal in a pleasant setting.

Couldn't fault Zizzi's today. Great starter (pork meatballs), excellent pizza, (Sticky Pig), and a honeycomb cheesecake to finish. Great service from the girls as well. Even the red wine was good and served at the correct temperature. 5 stars all round.

Fantastic food and exceptional service from the lovely Olivia. The major disappointment was that they don't take cash.

Wonderful service and lovely food. We visited here on 18/06/24 and we were delighted. Didn’t realise how busy it was until we got into the restaurant. Staff were attentive and friendly, could see they were slightly understaffed. The food was fabulous especially the sharing board. All in all brilliant experience and the staff were great.

Typical zizzi, pleasant food, good service- it was the company that made the visit worthwhile

I must say first time being there and can happily say not one fault in the place the staff was absolutely lovely the cocktails made and served to perfection the foood was full of flavour and fresh highly recommend And a big shout out to the waitress Olivia for being so welcoming and helpful keep all the good work guys -Del Boy

Alex, looked after us really well, great service, great food