Zizzi Cardiff St David's in Cardiff

I'm a regular at Zizzi in St David's Arcade in Cardiff City Centre and enjoy their food and also the friendly staff. Today I noticed they had a new special on their menu. It was a Lobster and King Prawn Pasta dish with a white wine and brandy sauce. The presentation of the dish was fantastic and the portion size was also impressive. The dish was tasty but might have needed a bit more spice. I should also mention the free twirly crisps at the start are very much appreciated as was the ice cold glass with the Peroni.

El lugar estaba vacío cuando llegamos, pero empacado para cuando nos fuimos, pero aun así el servicio fue rápido y la calidad de la comida muy agradable.

The fact that I left the restaurant and went to another one even though I paid over £40 reflects how unsatisfied I was. Never coming back

Great food and service. Lovely atmosphere. Will definitely be retuning for Christmas

the manager Phil was so delightful!

Jack was so kind and helpful throughout the visit to Zizzi’s, had helpful recommendations and throroughly enjoyed the meal 🤌🏼🤌🏼

Great atmosphere, relaxing, and amazing food so tasty and presentation 10/10

Lovely food and great staff! Connie was lovely and very helpful!

Lovely food served by friendly staff

Lovely experience at Zizzi's! Jack was especially nice and friendly and the food was yummy as always!

We couldn’t be more satisfied. Shannon provided the best customer service we have had in a very long time, because of this we will be definitely return.

Good food and great staff. Enjoyable dinner with my family from Malaysia.

Stopped by for a light lunch. Had to wait a while for our order to be taken, and then a bit of a wait to prepare. The food was nice , the staff were good and helpful . Quite pricey menu, but overall, it was a nice experience.

Outstanding. The staff were fantastic, extremely helpful, the service was great. The restaurant had a super atmosphere and flow. We were able to choose where we sat to dine. All the food was cooked to order at a good temperature. I highly recommend Zizzi, St David's 2, Cardiff City Centre a visit.

Was really good food friendly staff 😋

Comimos fuera del menú del almuerzo en aproximadamente £ 26 para 3 platos. Las porciones eran de buen tamaño Todos coincidimos en que nuestros entrantes, platos principales y postres eran buenos. El cóctel de tiramisú fue increíble Comí pizza vegana, chef, por favor considere marinar las bolas a base de plantas en una salsa o eliminarlas de su menú por completo, estaban tan secas y duras. Los saqué de la pizza y lo disfruté sin ellos. Frambuesa y chocolate blanco tiramisú era tan bueno. ¡Afilado y dulce! El restaurante estaba bastante vacío, pero el personal parece muy ocupado, esperó aproximadamente 10 minutos para sentarse. Me reconocieron mientras estaba allí, y me dijeron ‘alguien estará con ustedes ahora’. Pero una vez sentados, nos sirvieron rápidamente y el personal es amable Si tienes una tarjeta de luz azul no puedes usarla en todos los menús aquí. El mío fue rechazado porque usamos el menú de la hora del almuerzo. Algunos restaurantes hacen esto mientras que otros todavía permiten el uso en todos los menús Lo volvería a visitar ya que la comida era buena y el personal amable.

Good food and excellent atmosphere.

Our waiter jack was very helpful and attentive, food was good would highly recommend

Lovely place to eat! Delicious food and fabulous service. Will be returning very soon

Outstanding service from Shannon on Thursday, couldn’t do enough for us. We had the Beef Ragu and it was stunning, will definitely be back, thanks so much Shannon :)

J’y suis allé en suivant l’adresse de l’ancien restaurant qui était bien noté sur trip. Quelle déception et en plus le restaurant n’est pas propre. Je suis reparti avec de la mayonnaise dans le dos. Mayonnaise qui se trouvait sur le dossier de ma chaise

El servicio es maravilloso y el personal es rápido. La comida era absolutamente impresionante y los precios son geniales. Preciosa ubicación, así como con excelentes vistas.

Ordered salmon with avocado. Lawful customer service, when told the waitress that it looks off and unfresh she didn't even question it took the plate, dropped the fork and tried kick the fork through the whole restaurant. She brought be another salmon which looked worse and tasted so unfresh and didn't apologise for anything. Stay away from this place if you don't want food poisining

Family of 5 pre concert at Principality Stadium, very busy everywhere. The food was delicious, not a piece of food left on our plates. Great service considering everywhere was full to the rafters. Will definitely return. Pizza and 4 different pasta dishes, all yummy.

Great tasting vegetarian options and great service from Beth. Thanks.

Always a good meal and staff are always friendly . The Wagu pizza is a must have

King prawn linguine amazing Pizza amazing calamari Very disappointing, king prawn skewer amazing. Very bizzy but good atmosphere. Chocolate fudge cake to rich for me but the little I had was good but I was stuffed lol

Amazing food and service, hope you win that bottle of wine

Beth was class - deserves the wine

Food was lovely, we had risotto and carbonara! Beth was super efficient and so lovely to talk to- thankyou xx

Great service - Beth was excellent Decent food

Zizzi is great. I love the food. Can be a little £££ and the portion size a little small but the food is delicious I would recommend

Nice food, good portion and welcoming atmosphere

It was my first time at Zizzi. Beth was very kind to suggest a few things. As this is my first visit to the city, she even took sometime to suggest a few places I should visit. She was very nice, calm and friendly. Food was great. The latte was hot exactly the way I like it. Although the glass was a tad bit small.

Had the 3 courses for £25. All three were really tasty! Only managed a photo of the starter.

Service was nice, servers were attentive and friendly. However the wagu meatballs were not good. Rock solid on the outside and relatively flavourless.

Food was really nice - I had a pizza and they are more than enough for one person but probably not enough for 2 to share! However it's not cheap - £17 just for the Pizza before drinks etc.

Reserved a table for our trip to Cardiff for Taylor Swift; despite being a busy stint, the staff were attentive, friendly and the restaurant was as clean and welcoming as ever. Food was cooked beautifully and the service was prompt. Always recommended to visit, but certainly consider booking table in advance to avoid any disappointment during weekends or busy periods.

Such a shame zizi has really gone downhill big time,there has never been enough staff but now the food is quite dreadful seems more concentration is now on lets eat deliveries!!!!!!

Food was nice but probably wouldn't be worth the money if we had paid full price. They also brought out our meals in under like 5 minutes which was great but both bf and I joked about how the meal was definitely popped in the microwave rather than being freshly prepared.

I recently popped into this branch of Zizzi in St David's 2 Arcade and I have to say everything was excellent. I really enjoy receiving the free Pasta Crisps you get on arrival. Nice touch. I ordered a bottle of Peroni and not only was the Peroni cold but so was the glass. Impressive. Food wise I went for a Pizza Fresca with Harissa and King Prawns. I added Jalapeños to make it extra spicy. This Pizza comes without cheese so it's healthier but still tasty. The staff were rushed off there feet but still provided a great service.

Great service from Dani and Kasia

We visited zizzis for lunch, the service was poor, the lady who showed us to our table seemed she really didnt want to be there. After trying to get the attention of one of the waitresses, we finally placed our order, I ordered the pizza from the kids menu which apparently was a set menu and this wasnt mentioned to us so we didnt order the starter or the desert and yet got charged £9.5 for a pizza the size of two palms of hands. I then ordered the rasberry and mint cooler for my son without ice and was given half a glass of pink juice gor £5.75, when I queried why the glass was half full, I was told that the rest of glass was filled with ice and hence why half empty! The chicken de la casa was average and the chicken tasted old and the sauce was very runny. Overall £32 out of pocket for a baby pizza, half a glass of juice and a runny chicken pasta and poor service. Will never return again.

It was a fantastic choice for a lunch with a friend. The margarita was not heavy at all, we also had the dough balls with cheese and it was amazing! My friend also had calamari and loved it! It was such a happy day even the pizza was smiling at us.

Food was delightful! Jack is very nice and welcoming great service! Thank you

Service extremely slow even though the restaurant at that time wasn't very busy.

Ordered 2 pizzas to collect. Unfortunately it looked like some how, all the cheese had slid off one of the pizzas, both were quite poor quality- the cheese on the pizzas felt incredibly chewy (didn’t feel like mozzarella but some strange cheddar) and the dough was bland and lacklustre. Not like my previous experience in zizis sadly- may be waiting a while before I try again.

Booked in to use Tesco vouchers, told we couldn’t because there’s a local event on. It would be better to advise this when booking to avoid wasting our time

Me and my friend went here today and all I can say is wow food was absolutely amazing drinks where perfect but the highlight of it all was our waitress Katarina absolutely amazing customer skills with a brilliant sense of humour absolutely recommend 10/10 unfortunately I don't have an photos except from the desert 😅

So nice atmosphere with delicious food, combined with the warm help of the servers. Putting it to the list is a must..

nice service, but pasta carbonara wasn’t worth it.

Having to order online in the restaurant, was a pain in the butt, because I'm coeliac and had to try and mix an allergen or den with non allergen order, even the server found it difficult and had to approach her manager to help. It didn't really add to a restaurant experience but more as a takeaway at a table type of thing. The staff in all fairness were lovely, it isn't them, it's the ordering process thang, I'm sure the staff could've taken our order manually much easier, and given us a better customer care you're eating in a restaurant experience . Also this felt as though we weren't being given a hands on experience, more of a handsoff type of vibe

John and his team at St David's, Cardiff were just excellent in every way..... food was really good and John and his team went above and beyond to meet our special request and requirements..... .all thanks for their kindness and care today.

Lovely meal and attentive staff

I visited Zizzi's in Plymouth a few weeks back and it was outstanding!!!!! Exceptional food and great value, so I booked this for my husband and I. By comparison it was poor. After a while my husband and I noticed our menus were different. His prices were a lot higher than mine, and the meal I wanted wasn't on the menu. (I selected looking at the online menu before). We questioned which was correct (obviously the higher priced one) and they said we had an old menu. This meant we couldn't have the dishes we had hoped for. Anyway, food was nice. No where near as good as Plymouth. They didn't offer the 3 courses deal, which other places do which actually made it very expensive for what it was. Wouldn't return as I don't think it's good value for money.

The food and atmosphere was great.

Lovely evening spent, great food great wine, good friends. Jack the manager was a gentleman and had great recommendations. Our waitress Desi was brilliant. Will definitely be back !

Our server Jack was so helpful and made the experience a pleasure. I will be returning

so nice! the food is amazing and cerys was so lovely and patient with us!

Iy wasn't to busy when we arrived, got sat at a table, drinks order taken, waited 35 minutes for starters, waited almost an hour for main course( the place was filling up) the food was warm and very bland! Dessert arrived about 30 minutes after main course was finished! We spent almost 3 hours there! We only went to Cardiff on a day trip! Won't be going there again in a hurry!

Always a great experience with zizzis, but please bring back the fromaggi cheese starter :(

Really enjoyed the meal first time here for along time

Beth our waitress was absolutely amaizing. Really made us feel at home. Food was also very nice.

Absolutely amazing service from Beth, we were a lot early and wondered if we could get a drink and Beth explained she maybe able to get our food table in earlier so we could have food and drink together. And she did! Then her service was excellent and recommendations too. We had pork and garlic meatballs and bruschetta with a mozzarella ball for starters which were served quickly and displayed amazingly too. The taste was lovely on both starters. For our mains we had a pure pepperoni pizza and a rustic sticky pig pizza which were very tasty. We struggled to finish them as they were huge! So Beth offered a takeaway box and we sadly had no room for starters. Definitely recommend and we have also booker again. Many thanks to a wonderful team!

Amazing food! Full of flavour, good portion size and very friendly service!

Staff were all lovely, especially Beth! Very fast service. Food was amazing. Really enjoyed :)

Polite and quick service. Food was lovely will definitely be back .

A nice place to eat which is reasonably priced. Good selection of choice. Waiting staff attentive but friendly. Easy access for those with mobility issues. Food was hot when served and was delicious. I'd come here again.

Everyone was amazing and fully accommodated for my mum's various dietary requirements. The gluten free pasta was amazing!

Calzone was very good and the service as well. It was a Sunday afternoon and the only reason for giving four stars in Service section was that we waited probably close to half an hour for our mains.

We'd come to the st David's, Cardiff branch after a really positive experience at the Bridgend one. Apart from one great waiter, the service was really poor. We were seated without children's menu's (5 kids). After a further 10 mins we had to ask for the kids menu, and then a further 10 minutes we had to get up and ask for the crayons, then another 5 for basic drinks. The restaurant was only half full. There was zero hospitality, no smile, no apology for the wait. The waitress served us with a still face and was visibly irritated. Her manager seemed the same, flustered and irritated at basic requests. Appreciating how much it costs these days to take your family out, this is entirely unacceptable. We'll not be visiting Zizzis again. We understand this is a management issue (who they recruit and/or the attitude notes of staff on the floor).

I opted for prawns and bruschetta as 2 starters instead of a main and it was beautiful. Also very well presented. Great food and service with a smile. My only gripe is that we were waiting at the entrance to be seated for longer than I'd like. However, the food more tha made up for it. Very reasonable too.

Pan Fried Salmon & Pesto Risotto £17.25. Not a good experience. First of all we were unable to use our Tesco vouchers as there was an event on nearby. We stayed and both had the salmon risotto at full price. However, the salmon was slightly overcooked, the risotto was not particularly creamy as it had been described on the menu. The portion sizes were small (I am not a large eater) and were hurriedly put together. My portion had a few pea shoots on it as garnish and my friends had too many. Needless to stay we did not stick around for dessert. We did mention to the waiter and were given a free drink each so we had coffee.

Bit of a mixed bag, some items are good quality and tasty, whereas others are tasteless, unseasoned and saturated in oil.

Family meal of 7, food fabulous, atmosphere good, service slow slow slow!! No where near enough staff on, our waitress was amazing, couldn't do enough, just not enough of her to meet the needs of a Friday restaurant service... MANAGEMENT PAY ATTENTION YOU ARE LOSING CUSTOMERS !! GET MORE STAFF !!!

Pasta was overcooked and felt as it has been waiting for me for few days, flavourless. Waiters and waitresses are nice, but not coming for pasta here anymore

Worst Zizzi we have been too! Food burnt, greasy, oily. Wooden boards not clean. Service what service? Not asked if all okay, left for ages, poor slow service. Don't recommend at all.

Pizza was lovely but ordered a tomato pasta for my vegetarian girlfriend and they brought her bolognaise which looked like tomato and they didn’t come over and tell her they gave her the wrong meal until after she had a bite. Was very disappointing as had been looking forward to the meal but just ruined the mood and made her feel distressed and ill and only got a half arsed apology

Food was decent. The service was nice. Really enjoyed the mozorella garlic bread. Love that they bring pasta crisp to every table. The deserts were lovely

Nice food in Zizzi, I like this place considering it's a chain, they're all pretty good

Poor service. Food took over half an hour to wait, and that was only after enquiring as to where our order was. Food very average and lukewarm. Part of our order was missing, had to prompt staff. Most staff were standing around on their phones, totally uninterested in customers. Very confusing ordering system, could have walked out without paying and no one would have taken any interest. Will stick to other Italian chain restaurants in future.

Went in for a lunch time meal on a Sunday, had wonderful fresh pasta and good pizza, served by Matt who was an exceptional host and made us feel very welcome, would definitely come again

Decent food. Quick service despite being busy. Happy staff.

Excellent restaurant- service and food superb - very good value for money - 3 course for £24 - recommended

Food was lovely. Plenty of choice. Server was helpful with allergies and using the app. Had Tesco clubcard partners vouchers to spend. Told staff this when we arrived. Same member of staff took our order. Omitted to tell us that they couldn't be used for the set meal. Discussed this when the bill arrived. Too late then. Would not stop me from going again, but the bill (apart from drinks) would have been covered by the vouchers, so was not expecting to pay the additional £23 and now have part used vouchers to use by May.

Great food, great options for allergies, always the best dairy free deserts! The waiter was really nice, and chatty and very helpful.

Nice lasagna, had a tea with it but was pipping hot so could not drink with my meal so beware of that. Staff were standing right next to our table all throughout the meal talking and staring in our direction, felt very awkward and I comfortable trying to eat, please address this and move the staff station

BAH HUMBUG! After a hectic shopping trip today my partner and I decided to stop in for some lunch. Shown to our seats and the atmosphere was very subdued. The waitress who served us was very pleasant. The food was nice but not memorable. Upon entering we were informed that no vouchers were being accepted over the Christmas period and it also turns out that over the Christmas period that Blue light discount has been stopped too. How very Christmassy of you Zizzi at a time of the year when a little discount could help some people through. Even though your website states that you do accept blue light🤷🏼‍♂️🤷🏼‍♂️

Been sat here for 35 minutes... no service, no water, not even a how do you do. Staff on phones constantly, it's not even busy here, absolutely diabolical.

Excellent service, fresh and delicious foods

What a disappointing visit from start to finish. Due to an event in the Arena opposite the restaurant Zizzi weren’t accepting affiliate vouchers or parent offers. There was no mention of this when I booked a table the day before. Also due to the event they had taken the Classic pizza off the menu - as the chef would have to make two types of pizza dough…they eventually obliged in making me a rustica pizza but served on a plate (I refuse to eat off a chopping board). The dish arrived and I had to send it back, it was so thin and crispy and was more akin to a poppadom with toppings - I told them they shouldn’t call it a pizza. The chef’s excuse was that the garlic oil made it crispy…it was inedible. I ordered the Zucca salad instead which was ok but not great. The manager was very nice about it all so I will give them credit for that. This has put me off Zizzi for a very long time. Everything about it used to be so much better.

Went to zizzi's while shopping as usual,but the service and food not the usual standard. I ordered the Casareccia Delle Casa which was very dry&only had 3 tiny bits of chicken in it? Partner had the Herb Rolled Pork Belly which again very dry&hard&greasy potatoes. The service was very slow,but its wasn't that busy to be honest! Staff seemed to be talking amongst themselves rather than attending its customers! We wouldn't rush back to be honest

Very friendly staff, couldnt do enough for us. Told us about allergens as we had an allergy. We were early for our booking and they accomodated us. Great food and service couldn't fault our visit.

Had some lovely lunches with hubby in this restaurant. I do love the garlic bread with balsamic glaze as a starter. Simple and yet delicious. The king prawn linguine has been my main course for several occasions. While hubby favourite is lasagne. Sometimes, simplicity is the best.

I enjoyed my lunch at Zizzi today although the menu appears to have changed. The Classic Pizza's appear to have gone and the prices for Rustica Pizza's seem to have gone up slightly. I ordered the Pinoli Pizza today with Red Chilli's. I was given Riquito Pepper's not Red Chilli's. This has happened before. Despite Red Chilli's being very cheap this branch of Zizzi don't serve them but they won't tell you that. They'll just serve you something else. Riquito Pepper's are not spicy. I asked the staff for Jalapeños and fair play I was given a plate of them. The Pinoli Pizza was very tasty. The staff were rushed off there feet but were very friendly.

Exellent....Love The Cardiff Branch

Overpriced, overcooked and lacking flavour. I could have made it better at home! Staff were friendly though!

Excellent food, the lasagne was delicious.

Very fast service, under 3 minutes from ordering

Lovely restaurant and great service for all of us, had kids colouring on the table also. Kids menu was a good selection. The only downfall was the kids starters didn't come out till after the mains which was weird