Zizzi - Bromley in Bromley

Terrible terrible meal waste of money just avoid - could not believable the shocking quality of the food - maybe it’s just safe to order pizza

I really don’t understand these negative reviews. This was our second visit to ZIggi’s and we ordered the Christmas lunch menu - £26.50 for three courses. Once again the service was simply amazing! Our waitress on this occasion was Ambre (?) and she was just lovely, the food was really good but in our opinion it is the manager (Georgina) and hand picked staff which makes this place special. We will be back very soon!

The team at Bromley Zizi's on the night of the 21st November were extremely organised in supporting my team night out. There were 28 of us, and the food was all delivered on time, in an organised manner and fresh from the kitchen. Service was amazing and the entire team made us feel extremely accommodated. Thank you to all the managers and team who worked on he evening of the 21st November. We will be returning for another Christmas meal there again!

We booked a table for 15 to celebrate my daughter’s 13th birthday. The staff were very helpful suggesting a suitable space for us. On the day they accommodated every request we had and made sure my daughter and her friends were very well looked after. The food arrived quickly and everyone had a great time. Special thanks to Georgiana and Alex who were excellent!

The best restaurant italian in the area with the amazing service and delicious food.... perfect place for family and kids out

I love this place, the managers, and all the staff are happy and friendly ready to make your time there great. Food is the best. Thank you guys for such a great day with my family.

Again another fab visit to zizzi Bromley. The food & drinks always perfect & the staff cant do enough for you! It was really busy but it didnt take away from how hard the staff work:)

I wrote a review which seems to have vanished,so submitting again . I took a friend out to lunch , and we were both SO disappointed ... My friend's main was returned as it bore no resemblance to description and she felt nauseated with first mouthful . Service was very slow , food was dreadful , staff had to be reminded to provide cutlery, and the meal was incredibly overpriced, it was dishonest considering what was provided . I am sorry to write this , but wish to save others from wasting hard earned money

A surprise find in Bromley on a quiet Sunday night, a lovely welcome from Alex, made us feel at ease. The food was great and reasonably priced. The cocktail list was also decent , unfortunately no irn bru 🙄 Definitely recommend this restaurant and when we come back down from Glasgow, we will definitely be back.

I ended up here with the family, as I didn't realise GBK had closed nearby. I nearly left early due to the time it took for our drinks order to be taken. This continued throughout our lunch sitting; it was just really slow service. The quality of the food didn't make up for this either. I wanted to leave without desserts, but they were included in the kids' meal deal. Then discovered they had run out of lollies. Kids settled for ice cream, served in small bowls without cutlery. Was given adult spoons, poor attention to detail.. won't be going back!

Sadly dint enjoy the food at all. I am really not a fussy person but it was a very poor meal. The service was also dreadful on the night we were there.

I went with my family for a dinner we all had tiger prawns and calmari to start with and all chose pizzas which to be honest where faily good

Was a casual evening out, servers were speedy, food was great and overall amazing experience, the manager was very helpful in choosing what to order as a few items were out of stock , would happily come back !

Very disappointed with the food and service. It wasn't ridiculously busy but the server was complaining about things to us which we though inappropriate. Won't be back. Wish we had chosen somewhere else as plenty of great restaurants in Bromley.

I oredered food for takeaway a few times. I've been into a few restaurants in the area an this was probably the best. The sea bass was very good.

We booked a table for two for 5.45 pm The place was busy but not packed. We were shown to a nice table and that’s when contact ended. We waited 15 mins. Tried to catch waitress eye. Anyone who was serving but no joy. No one came over to ask just if we wanted a drink. One person behind the bar who also was gathering used glasses. We knew with a start like that it would have been a frustrating and slow night so got up and left. We did tell the manager who was wiping tables but he just looked around then nodded

We eat at Zizzi because you know that you will get a decent meal in convivial surroundings. Sadly not this time. The service was OK, the atmosphere average (although there were noisy infants not being controlled by their parents). But it was the food that let this Zizzi down. I had Meatballs Cesarecole which was absolutely tasteless. My wife had Ravioli Di Capra, which she found to be short on flavour, and not very hot. Neither of us was able to eat all on the plate. All in all, we were quite disappointed. What's happening?

Normally like zizzi but today I know i will not go back. First stop toilets, 🤮🤮🤮🤮, only ordered 1 drink as i couldn't go back in there. Lovely waitress, black girl (forgot to get her name) she really tried but I was fed up by the end. Calamari tastes like nothing, not one bit of flavour. Mozzarella and garlic bomb burnt to a crisp and doughy. Serving visibly burnt food, why. Waited 40 minutes between courses. Only 1 pizza was wrong, changed easily. They did take money off the bill, total was then £80, told them I'm only paying £50 and gave waitress a £20 tip.

Had a lovely meal again in Zizzi Bromley. We both had pizzas and these were very hot with plenty of toppings Service was excellent with our waitress Georgiana making our experience today a really great and relaxed time. We will definitely return soon.

Soupy risotto, and a five cheese thing where you'd struggle to find more than one cheese. The service was the real killer, being error-prone, inattentive, chaotic, and finally dismissive. The garlic break came after the dessert. Mistakes on the drinks not quickly rectified, chips came just before it (being delivered to another table first). I had to initiate the main courses and the dessert. I even had to fetch my own salt, and the last half of our order was another waitress entirely because the first one was... well, who knows? First Waitress was entirely dismissive of complaints, just walking away while we were talking after we paid the bill. On a Thursday night in a half-full restaurant, it's surely not impossible to get these things right? Dreadful experience bad enough not only never to come here again, but also to stop ordering from them on Deliveroo.

nice food, fast service. starters were nice and fresh. main was perfectly cooked and a good size portion

fantastic service, Lauren was an exceptional waitress and makes a mean coffee! fast service, food was perfectly cooked.

super friendly staff, Nice and quick service from start to finish. the food portions were perfect and was presented perfectly. I had the Casareccia Pollo PiccanteFood which tasted fresh and was cook perfectly. I sent my complements to the chef, who turned out to be the assistant Chef. with food cooked perfectly like this she should be made head chef!

Three of my family had lunch there I had Calamari as a starter it had no flavour whatsoever and was only edible with lashings of salt and pepper, for my main course I chose Risotto which was tasteless again the rice was under cooked and hard in the middle, peas were the same, I've given a one as the service was fairly good but for nearly £70 I won't be going back again.

First time using my taste card and wasn’t disappointed. Food was exceptional and massive thanks to our server Arianna. Helped out with what we can order for the discount to apply and provided an all round lovely service!! Apologies for not leaving a tip, a little bit broke right now...

Visited on Friday with friends. This restaurant was pretty busy when we arrived which seemed to be a good sign. And although the front of house staff were doing their best to keep up, I can only assume the kitchen staff were struggling. My friend had a very dry casareccia della casa. No visible sauce. She was only able to eat a third of it. I opted for the chicken and pancetta risotto and wished I hadn't. "Rich and creamy" it sadly wasn't. More like a bright green soup! The rice was somewhat undercooked. Had it been cooked a while longer, then the consistency and the tenderness might have been improved. I managed half, but only because I was hungry. In fairness our waitress immediately took 20% of the bill and seemed to agree that neither dish looked appetising! We all know times are tough for the service sector right now. Cutting down your tables to enable staff to focus on quality may not seem cost effective, but it will ensure returning custom. With so many other places in Bromley to choose I think I will try my luck elsewhere in future.

Normally Zizzi serves good vegetarian and vegan food. Last night I chose the rainbow lasagne which I had eaten at Zizzi in Beckenham and really loved it. The lasagne I received at Bromley was inedible. It was like an oil soup. Barely held together by disintegrating pasta. I sent it back uneaten after trying a tentative mouthful and to be fair I wasn’t charged for it. But I do not expect this poor level of food from a well respected restaurant like Zizzi.

Food was alfuw my pasta was cold and tasted like tinned hoops. Drinks tasted like water when it was ment to beca non alcohol cocktail wouldn't go again

In a 50th Birthday group of about 40 people the staff managed brilliantly. Polite, happy and smiling. On Friday 21st. Separate groups paying their bills were managed without mistakes. Our waiter Scott carried out his work with speed and enthusiasm. As did all the staff And with a smile. Many Thanks

We remember the food being okay many years ago so thought we'd pop in but the restaurant has definitely moved from a quality to quantity approach. Staff are lovely but all food is frozen reheats. Even on the cheap 3 courses for £23 you're far better off buying a ready meal lasagna and frozen cheesecake at home for £3 if frozen food is what you want. Shame

Great service. Prawn Starter is lovely and presented well. Staff very helpful. Ideal for families with young children.

My family of 7 visited for a birthday dinner and thoroughly enjoyed it! Food was cooked to perfection, love the current menu which has something for everyone and we were waited on by Peter and Emma who were attentive and good fun! They made my daughters birthday very special. We will be back xxx

Absolutely appalling this is the 3rd time I’ve given this branch an opportunity and the last, apparently it’s policy to jet wash the kitchen at 2130hrs every night, whilst I’m still eating? The manager Victoria, seemed to think it was acceptable, and offered no apologies, her nonchalant and apathetic attitude was a disgrace. Previous experiences included toilets worse than Glastonbury on the final night and a Uber takeaway with staff vaping, in front of customers. Zizzi then decides it’s cashless, hiding behind COVID . No wonder eating out in this country is a disgrace. Your a corporate joke and should be embarrassed.

****UPDATE**** Please to say the service is still as it was almost 3yrs on. The garlic bread with mozzarella is my favourite along with a chocolate melt for dessert!! 12/08/2019 My Boyfriend and I went here on Sunday for a little dinner date and we did 2 course for £14.95. We have the loveliest evening, the restaurant wasn’t packed or noisy. The food was fairly quick but it was absolutely worth the wait!! We enjoyed both our meals and desserts!! Thank you for fantastic service!

My visit which was first time was totally ruined,by slow service,was sat immediately then waited 15 mins to have a drink order an food taken xx then waited another 20 mins for a starter that we had to ask for the service was terrible xx I work for M&B and if this was service at my restaurant I would be ashamed

A very disappointing experience in Zizzi Bromley. I had been to the Zizzi in Richmond the week before and had an excellent meal. The salmon was cooked to perfection as was the broccoli and tomatoes. The same meal in the Bromley Zizzi was no comparison....

Dreadful place , slow and arrogant service, lasagne was like eating warm rubber , to make matters even worse, when the bill arrived we were told that they didn't take cash !! we should of been informed before we ordered won't ever return to this...

Just had main courses and soft drinks.Risotto with chicken and butternut squash was particularly enjoyable. Good texture and very tasty.£31 for 2 mains 1 soft drink and 2 coffees. Very reasonable price and staff very helpful

Very busy so prepare to wait a long time for food. They seem to prioritize the delivery companies as there was a constant stream of them throughout the two hours we were there eating 2 courses. Firstly the staff are working very hard and struggling....

Pasta was completely wrong, pizza was cold and the garlic bread which was meant to have cheese on it didn’t, the waitress serving me was rude and didn’t let me order what I wanted. They were good at handling the situation at the end of...

It is so sad to see this restaurant struggling. We have visited for many years. We ate on NYE and understand there are staff shortages which we were prepared for but when half of everything we tried to order had run out I think they...

Nice food, ordered two starters as I wasn't very hungry. Fresh ingredients and quick service. Got some free pasta crisps with the food which was nice. Lots of options available. Quite expensive for what it is I thought.

Went into Zizzis last night and had the Xmas menu. First up was garlic bread with cheese and caramelised onion. What I received was bread with no hint of garlic at all and a blob of cheese and chutney in middle. So essentially just bread....

Zizzi is having some supply issues thanks to Brexit. They’re definitely not alone in this. It’s the price they are paying for having lovely authentic food coming from Italy. However the staff bent over backwards to try to make up for it. Food smelt, looked...

Having had an Interview we decided to have a good lunch before a three hour drive home. My partner had the rustic pizza which was huge and I went for the folded pizza (Calzone).

Today I was here with my friends and the atmosphere was very nice. We eat pizza picante 🍕 and to be honest was delicious. Good job guys! 👍

Long queue to get in a half empty restaurant, with staff preferring to talk to one another. Slow service and quite frankly, dirty. Saw a member of staff setting a table, dropped a knife on the floor, picked it up, and put it back on...

The food was outstanding, I ordered a king prawn linguine and it was just perfection. Hoever, What stood out to me most was the service. We were served by a bubbly young lady by the name of Lauren, who was super friendly and catered to...

Came here for my lunch break, good food. Great service. Blonde waitress named laurren did a wonderful job , very lively girl.

I came for dinner on Thursday night with 4 of my friends, although when we arrived it was clearly busy and everyone working was in a rush, the service and food was amazing! I told our waitress, Lauren, how we were going to the theatre...

Despite the start of the evening not looking so promising due to quite a few items being off the menu, after our waitress’ recommendations our night was saved. After originally coming in for the King prawn linguini, my absolute favourite, our waitress Renarta suggested we...

I came here on Tuesday with my daughter and her friend. Usually I have trouble ordering the dish I want howover I had a blonde waitress I believe called Lauren who was very helpful and answered any queries we had. Extremely friendly and made the...

Came in last night with a few of my girls and the atmosphere was buzzing, food was fab and drinks were okay. During my night one of my friends had received some troubling information about her boyfriend, and to the rescue of one of the...

We ordered our favourite white pizza with chorizo and prawns. Ordered again on deliveroo but it was covered in red stuff/shreds! Maybe chilli and very spicy. Had to scrape it all off. Shame.

Had a rather disappointing trip on this Monday trip to Zizzi in Bromley. On arrival we were warned that a number of items were not available (there are a lot of shortages about at the moment). We arrived before noon to allow plenty of time...

I visited the Widmore Road Bromley branch of Zizzi's at lunchtime today with my sister. We ordered a gin and tonic, it arrived in a tumbler full to the brim with very flat tonic. We both had a salad, neither of which had a dressing...

I came in with my family and had an outstanding visit. Food was delicious and our amazing waitress Renata made sure we had a good night from start to finish. Will visit again in the near future.

Not one to leave reviews usually, but with this I just had too. Asked for 2 cokes when arriving and didn’t receive them for over half an hour (we had finished our starters by the time they arrived… one of which was stone cold.) No...

Terrible service. We had family dinner on Sunday 8 August 2021. No one approached our table for almost an hour. We run out of drinks but waiters never came to our table to check and ask if we need anything. We go to Zizzi chain...

Ordered a chicken pasta dish and they forgot to put the chicken in it. The waiter poked through it with a fork at the table, confirming no chicken, then they brought me out THE SAME plate of pasta, now tepid, with the chicken added. I...

The food quality is great and the staff are lovely and helpful. They've been forced by head office to impose a stupid process that guarantees mistakes, misunderstandings and a negative experience. If I wanted to order food from an app I'd do it from my...

Literally what it says in the title. It was quick service but waitress was pretty snippy and did not smile once. Food pretty average.

Went to Zizzi today with my daughter and two granddaughters . Three adult meals and one child’s meal with side order of chips with the child’s menu and side order of rosemary and sea salt chips with the adults menu. All the food arrives ,...

We visited Zizzi today after the Covid forsced absence. We are so pleased to be back here, the staff were lovely and Georgiana in particular was wonderful in explaining all of the safety measures that they have in place. Food was great along with the...

I've always been a fan of Zizzi, pre-Covid. However, my visit last night wasn't great at all. On a positive note, the food was great as always! There is a hand sanitizer station on arrival and we were asked to complete the track and trace...

I wasn’t impressed because the food wasn’t good and it took a long time to arrive . Service was slow . Don’t recommend at all !!

We arrived, and having booked a table, were given an unfeasibly small table for four people.We then moved, and eventually ordered. The restaurant was incredibly noisy, and the food (especially the main) took so long to come, we had no time left for dessert (as we had another appointment to get to) - this was blamed on them being a chef down for the day. I would imagine that any decent restaurant has contingency for this!

Per essere un ristorante italiano a Londra non ci ha deluso. La pizza é molto buona e la pasta è cotta come piace a me. Ottimo il servizio, tutti molto gentili. Bello l'ambiente e simpatica la cucina in vista.

A very good choice on the menu of which is good value (3 courses)My starter was different to what it was before despite ordering my usual.Normally 'little soul breads' comes with oil and balsamic vinegar dip but this time it was garlic butter. i diddnt mind i like both.The main food and desserts were very tasty.The service was freindly and welcoming too.We enjoyed our eveningWould definitely visit a Zizzi again

Sloppy,no chilli and sent it back. This is what its ment to look like..and this is what I got... may I add that this was the second dish i got because the first one was horrid!! Chicken wrapped in some sort of grey ham swimming In dish water!

Me encanta el brownie de chocolate con caramelo salado, pero la porción es miserable. La gloria fue que le dieron salsa de chocolate caliente en una linda jarra para verter encima, pero esta vez me dieron una salsa de chocolate barata y aguada que ya había vertido sobre el brownie. No feliz. Además, la porción es demasiado pequeña.Más por tu dinero. . . . . ¡No, una porción más grande me hubiera convencido de lo contrario!Ah, y el servicio es demasiado lento, tuvimos que esperar un tiempo antes de ser atendidos.

The service ALWAYS lets the Bromley branch down. They are stern, never warm and always make you feel like you’re a real burden as a paying customer. Zizzi Beckenham is an entire different experience and worth travelling the extra miles for! Avoid Bromley if you can, or get take out.

Everything good, food, atmosphere made all that much better by the very efficient happy waiter Ivan-will keep returning whilst his hospitality and quality of food remains. See you soon ;)

The staff were very friendly and the only reason I didn’t complain at the time but the food is bland and only just warm the risotto I ordered was like a soup and the rice was really hard not al dente but practically raw my wife enjoyed the vegan menu however there was only one dessert to choose from that had bananas which she doesn’t like so that was disappointing the kids enjoyed the pizzas. I had the salted caramel chocolate brownie which was lovely except for the mountain of white chocolate they put on top made it a bit sickly

Amazing service, 5 out of 5 stars for Ivan for his amazing hospitality!! The food was lovely as well and the atmosphere was fantastic

So pleased I decided to bring my Nan to Zizi’s for lunch. She had the chicken and potatoes and I have chicken pasta and all the food was amazing and the friendly service from Ivan. 10/10!

Horrendous service! Absolutely fuming.! It took 15 minutes to get 2 glasses of tap water and after waiting for 35 minutes we left without the food. Not recommended.

Hemos estado viniendo a Zizzi en Bromley por casi una década. Como ambos manejamos nuestras propias compañías, apreciamos los problemas de conseguir un buen personal. La mayoría de las personas a las que puedes entrenar para hacer casi cualquier cosa menos personalidad es algo con lo que naces.

We were looked after so well by Ivan - professional, friendly and so attentive. We were made to feel very special- especially our 3 year old girl. Thank you Ivan!

Came in for lunch Lovely customer service ...... was served by Ivan .... lovely meal and the banter was amazing

We come to this zizzis on a regular basis, and almost always get Ivan waiting our table. He is always such a pleasure and lifts the mood of the whole group! He is probably the reason we keep coming back. No matter what you ask him it’s never too much of a problem for him, not to mention his amazing sense of humour. I hope to see him recognised for his amazing service and constant uplifting mood! Thanks Ivan!

Ivan was exceptional as a waiter and made the experience very enjoyable and satisfying. He was extremely professional and friendly and constantly kept a smile on our faces. The food was excellent and Ivan's great service certainly added to the overall experience.

We went to Zizzi’s today for lunch, and left over 2.5 hours later, so it was a very long lunch.

Just wanted to thank Ivan for the wonderful service today. Went to Zizzi’s for a family get together and Ivan ensured a very enjoyable experience. Food was also delicious - clear plates all round. Would highly recommend!

My Boyfriend and I went here on Sunday for a little dinner date and we did 2 course for £14.95. We have the loveliest evening, the restaurant wasn’t packed or noisy. The food was fairly quick but it was absolutely worth the wait!! We enjoyed both our meals and desserts!! Thank you for fantastic service!

Went here with a couple of friends. Great food and service! Ivan our waiter was very friendly and accommodating of dietary requirements. Will definitely be back again!

Thank you Zizzi for making a wonderful evening for my son's birthday. And thank you so much for your kind, tentative staff, especially Georgina, who looked after our table so caringly. The food was great and we all had a really good nite. Most importantly, my son had a really great and fun time!!!

Really poor service in terms of waiting times. Staff were friendly and helpful but the operation was not working. When it did arrive the food was fine. Good choice of drinks.

This man was amazing in service. He made me feel welcomed and made me and my partner laugh. He was very attentive to us as diners of zizzi and his name is ivan. Thanks. I would highly recommend him for his services.

My friend and I have been coming to zizzies for about three months.the staff are always friendly and welcoming. Ivan in particular is attentive and good humoured whenever we go. There is a good selection of food on the menu. We really like the pizzas and the salads, but all the dishes on the menu are good. We like the friendly atmosphere and will continue to eat and drink at Zizzies.

Working in the local area - we are always visiting Zizzis for lunch.

Myself and a friend decided to visit zizi for lunch . We were served by Tony and Georgiana who both friendly and informative when it came to the menu. Tony was very smiley and made our lunch service a pleasure also Georgiana was extremely kind. The food was very tasty albeit filling, the only issue we had was the crackling on our pork dishes which were slightly overdone however our cocktails made by Aga were well balanced and amazing to taste. All around I would definitely recommend this restaurant for families lunches and dinner or just casual lunches with a friend. Great atmosphere, great decor, tasty food and extremely friendly and welcoming staff.

We celebrate our daughter 8th birthday at Zizzi in Bromley!(15 children).

We had a lovely experience in Bromley Zizzi. The manager and staff were excellent and the food was amazing!

Went for lunch with my 3 year old granddaughter and daughter in law. Had initially tried Cafe Rouge but they were so unfriendly we left without ordering. So different walking into Zizzi. We were greeted by a lovely young lady who immediately gave my granddaughter pens and pencils. She also heard my granddaughter talking about wanting to sit on a blue chair as it’s her favourite colour so she brought her drink in a blue cup. When the children are happy, the parents are and this young lady was so lovely she really made a difference to our lunch time.

We came here for my son's birthday. We had looked at other Italian restaurants but as it was a Sunday they were either closed or were closing early. For mains we had Beef and Venison Tagliatelle, Chorizo Carbonara and a Pizza and all were really good as were the starters and sweets. I would definitely eat here again

Really disappointed with the food, but didn't complain as too embarrassed but wish I had as the bill came to £60 for 3 people.

The service here was absolutely appalling, we were waiting for an hour for our starters (only 2 of us). When we asked the waiter how long our food would be, we found out our food had not even been prepared. By this point we decided to leave. Such a shame used to be regular customer but now with my most recent visits the service has just gone down hill. The waiter looked bewildered as to why we would leave when all we got in one hour was a glass of tap water-no food, I do hope the service improves, very disappointed by this experience. Would not recommend Bromley Zizzis at all now...

We came in last night for the first time with our two children, we were greeted by Fitim who had a cheery smile. He sat us on a table of our choice and brought our drinks to the table. He was quite efficient guy served us delicious food.he was realy great with our two children and made them laugh. Now my kids are his fans.

Went to this Italian restaurant with my partner yesterday evening.the food was fabulous specially the pizza was authentic Italian and the pasta was cooked to perfection,served by a decent and friendly server named Fitim. He was very polite and friendly person even the blonde manger was quite attentive and keep checking back if everything was fine. We definitely go back and will recommend our friends and family. Thanks again for making our evening wonderful.