Zizzi - Belfast Odyssey in Belfast

6 adults and 3 children. We all had such a lovely evening. We had pre booked a table online. The staff were very welcoming and brilliant all evening. Menu has a great selection and the food was really delicious. I was a bit worried about the children, young toddlers but they all loved it!! I would definitely go back.

We ate in Zizi last week. It was an amazing experience made all the better by the hostess Etain. Friendly and knowledgeable, she could not do enough for my self and husband and 2 teenage daughters. Food was great too . My husband had the whiskey salmon pizza - superb! Definitely be back

1star , stood at desk waiting for a seat for 5mins . Staff members walked past and said nothing . Ignorant staff . Glad we didn’t stay as it had a bad smell . Went to Nando’s instead . Staff where great

I ordered spaghetti pomodoro and received luke warm spaghetti with seemingly heated through, chopped tomatoes served on top with a single basil leaf and a chunk of mozzarella. No oil, onion, garlic. There was nothing "unctuous" about this sauce. I even had to ask for a spoon to eat it with (felt an exotic thing to do)! Any self respecting Italian establishment would laugh themselves silly at this. Overall it tasted watery and uncooked. I also had just a small sparkling water and a teeny coffee (served in a pyrex beaker within a beaker to give the illusion it was bigger). THAT was annoying. No handle on the vessel so the server's hand went where my lips later had to. Not good. Plonked down with a pile of saucers, leaving us to assemble. We chose the venue as a central location to allow friends to meet up but honestly by the time I factored in my parking fee/ tip the experience cost me way too much. Btw I watched the desserts being served to other diners and was thankful we'd decided to skip. Teeny metal dishes with miniature ice cream balls and a pair of again miniature cones balanced on top. It actually made me laugh. They looked like dolls house dishes. It was also a "no cash" establishment which is difficult for a group payment. If I have to dine at this location again, I'd definitely pick somewhere else to eat. I won't be back as it represented poor value and a low quality of food.

Food was ok. But warned on arrival that they won’t accept cash as payment . Excuse me ?. You will not accept cash . ?. What is the world coming to ?. Will never return . What a stupid policy

I am absolutely shocked at some of the poor reviews for this restaurant. On a recent visit the food was excellent and the service was too. Lovely surroundings. I write this as someone who has high expectations when paying high prices to eat out. I definitely recommend this place based on my experience and would return again.

The wait and service of this place was horrendous and unacceptable. We waited approximately 45 minutes for a table. Can't really blame restaurant for this as we hadn't booked. Anyway once seated drinks and starters took quite a while. Most enjoyed starters. Meatballs and olives liked. Calamares was very bland. Kids bread was hard as a rock. We had a significant wait for main. On arrival our starter dishes hadn't even been collected which the waitress even acknowledged. Main was OK. Pizzas quite nice and mussels although olives on pizza were an awful taste and daughter found mozzarella very stringy to which she actually chocked on it. We only ordered kids dessert as it was part of menu but received 2 instead of advertised 3 cones and no marshmallows for decoration as per menu. No sign of mini hot chocolate either. Needless to say we won't be back

Took an hour and 20 mins to get our food. We had small children with us, so unacceptable to keep us waiting this long! Managers attitude was disgraceful, felt like she didn’t care about customers. There was another member of female staff who was very apologetic pity the manager can’t learn from her.

We went to lunch here during a visit to W5. Front of house wasn’t very accommodating, we didn’t feel very welcome. Should have been a good indicator of what was to come. Took our order, we waited 1.20 minutes by this point the children were past it and it was a very long lunch. Staff did apologise. Food was nice, not out of this world but nice, slightly over priced in my opinion. Decor is lovely. Didn’t seem to be a baby changing toilet, I changed my 4 month baby and toddler on my knee in the toilet. (Something I hate doing) I didn’t ask the staff if there was one, so it could have been located some where else in the restaurant, but it wasn’t in the main toilet area. We got some compensation for the latest in our food. Wouldn’t want to put anyone off going but we wouldn’t return.

Very poor service. Terrible service! Had to send food back. Restaurant missing lots of ingredients, had to change my option several times due no ingredients! Don’t go there!

Customer service was great, really lovely staff and the restaurant decor was really nice and cosy. The food however you could make at home for a quarter of the price. Pasta was sticky, portion sizes really small and £17 for a mediocre bowl of pasta is a joke! Watched my food sit and go cold for a least 20 minute, not even under a food lamp to keep it hot. The food is so under seasoned and there was no salt and pepper on the table. A glass of Coke Zero is £4.25. Catch yourself on Zizzi. So disappointing!

Where do I start. I went in to book a table for later that day and I was told by the lady on the front of house that the booking system was closed for the day due to Events being on and it was walk ins only. We attended later that day to be told that the restaurant was fully booked. After a discussion with the front of the house they gave us a table. After looking through the menu the lady came to take our order . We asked for a prawn starter to be told sorry no prawns. We then asked for a calamari starter to be told sorry no. We then asked for the prawn linguine and again said sorry it's not available. We tried to order a glass of merlot again. We tried to order a Fizzy orange juice and again said sorry none available. We ended up having to ask for what was available. Then to be hit with a bill of £93 for a very disappointing meal, the pasta was over cooked and chicken in it appeared to be heated in the microwave. Won't be returning.

Poor and super slow service. I have been to two different zizi restaurants and twice the service is so slow. Not sure if it's a shortage of staff and the waiters/waitress are overwhelmed but I won't be back. We reserved a table and got told there was no reservation although we showed the confirmation on our phone. Got seated and waited over 45 mins for mains. We had 3 kids with us who were getting really hungry and agitated so had to ask where our food was twice. While we were waiting the waiter who took our order came over and asked what we wanted for dessert to which we replied we still haven't even got our mains yet! Rushed our food which was alright. Then it seemed to be an issue that we wanted to pay by cash and not card! Wouldn't waste my time or money in the place again

Where to begin. Started well, arrived at 350, 10 mins early for reservation and seated immediately in nearly empty restaurant. Great. Then waited 20 mins for order to be taken. Starters arrived after 15 mins and were tasty. Then it all went downhill from there. At 5pm I had to ask when I would get my mains the server looked at me with a blank stare and "I'll check now". They arrived 5 mins later so obviously our ticket had been misplaced. Was attending another event at 6 so had to rush mains. While tasty wasn't able to enjoy as conscious of needing to leave very soon. When it came to pay the bill I queried if there would be any reduction in the bill because of this and the server LAUGHED at me and said "I don't think you deserve anything". How on earth is this an acceptable way to speak to anyone in a customer service job? I definitely won't be back.

average bland food at best. very poor service and had to send my meal back. and to compound it all the manager actually argued with me about sending the meal back. it was actually amusing if truth be told. i wouldnt be rushing back. there are so many better restaurants nearby. give it a miss