Zizzi - Belfast Odyssey in Belfast

We arrived at Zizi Belfast Odyssey on our date night out and we were not disappointed. They were out of spaghetti bolognese and lasagna but our lovely server Rose helped us look at over options and couldn't have been more great apologising for the inconvenience and she was very friendly and polite. We ended up going for the carbonara and the slow cooked beef ragu and it exceeded our expectations. We will most definitely be back.

Fantastic restaurant. Never been before and we were not disappointed. Food delicious with great choice for all tastes. Really good atmosphere. The young girl who served us, Sasmita was absolutely lovely. Very friendly, efficient, answered all our questions and recommended our choices. We didn't intend to have dessert, but couldn't resist on her own experience of tasting them. I now like tiramisu! Will definitely come back, to sample more dishes.

Went for dinner during dinner hours and they were out of Lasagna and also Spaghetti.

Really Over priced was really unhappy with portion size for the price I left and had to go buy food elsewhere 1 hr later I'll never be back £110 waisted

Wonderful evening. We stood in the queue for a while as it was a busy evening with the concert. But despite the business we were greeted warmly, seated and service as quick and efficient. Food was lovely. Our server Sasmta was fab. Looking forward to coming back again. Thank you

Terrible Experience – Never Coming Back This was my second time at this restaurant, and somehow it was even worse than the first. I ordered a chicken meat pizza, and I was very hungry, really looking forward to enjoying it. But what we got was shocking. The pizza was completely burnt on the edges—black and clearly overcooked. I thought I could at least eat the middle, but even that was dry and so hard it could have been used as a weapon. I told the waiter that I wasn’t happy with the food and that it was burnt, but I was completely ignored. And of course, I ended up eating it anyway because I was starving and it cost 20 euros. An hour later, I started feeling nauseous and weak. That pizza will haunt me. How can you charge 20 euros for something that’s literally inedible? If the chef or waiter saw the pizza was burnt (which they clearly should have), why not make a new one? It felt like being fed leftovers meant for a dog. Absolutely unacceptable.

Young chef Niall cooked up an absolute storm for us today! 10 10 pizza 👌👌

Food was absolutely top natch!!👌 Chef Niall knows his way around that oven, good lad also must come from a good family 💯 percent be back👌👌class

Sasmita was a lovely server. Food was good too

Amazing food! I spoke to an especially amazing young chef niall who was extremely helpful!

Had a fantastic experience at Zizzi in the Odyssey Belfast. The food was great as always, but what really stood out was the excellent customer service. Niall was incredibly friendly, attentive, and made us feel very welcome from the moment we arrived. He went above and beyond to ensure everything was perfect, and his warm, professional manner really made the evening enjoyable. Definitely coming back—thanks again, Niall!

Pizza chef Niall is as brilliant as the food ❤️

Food was praper gr8, Chef called nialls the main man as well class service so it was

Had an incredible first date anniversary dinner in zizzi. The man who really made the experience was the pizza chef Niall. He was supportive every step of the way. Thank you truly Niall.

Tried a delicious slice of margarita pizza outside the SSE. 8/10, would eat again

Roberta and Nikita goid service and great food

Got greeted by two lovely ladies outside the SSE ARENA handing out free pizza! Fantastic promotion, and fantastic pizza 😂

The food and customer service is brilliant, Nikita and Roberta were incredible hosts👏👏

Great spot, great food, great staff. Brilliant spot to chill out before an event in the arena

Had a great lunch at Zizzi in Belfast SSE! We tried the Chicken Calabrese – a full harissa-marinated chicken breast, packed with flavor and protein. Super tasty and satisfying. Also ordered the Truffle Carbonara, and the team kindly swapped the pancetta for chicken as requested. Loved the rich truffle notes, and the substitution worked really well. Great service and tasty food – would definitely come back!

Friendly staff - Roberta and team

Very good food and veey plesant atmosphere

Italian restaurant in SSE arena. We were seated after a short wait but service staff were very pleasant. Food was good

The service was prompt and friendly. But my pizza was cold in places, and the cheese wasn't completely melted. For £16 for a small pizza, I would expect it to be well cooked.

Popped in for lunch. And was exceptionally well taken by Roberta and the team. They were attentive and the food was excellent. Definitely be coming back if we are In the area

This place made for a wonderful stop for lunch today, and the food was delicious. The service was excellent and the staff were super helpful. My only criticism is that the portions were fairly small for the price. I would definitely recommend the bolognese.

Service is marked low as they had a guy on his own trying to juggle 8 plus tables, make the drinks, bring and clear the food.

Pizza itself is good Quality but was delivered cold. Disappointing with the delivery service the pizzas are simply cold.

We are in a hotel and didn’t receive a fork to eat spaghetti with. Or napkins

Form the second we walked in, nothing was any trouble! They were really busy but accommodated us quickly. We were told food would be around a 40 minute wait, which we were more than happy with, but it arrived within 15 minutes to our delight. There was one particular gentleman that was very attentive and an absolute credit to the company - I forgot to get his name, sadly! We were there on Friday 25th around 12.30pm and he was wearing a blue shirt. Would definitely recommend this place - 10 out of 10!

Were almost charged double for Coke Zeros because we asked for large rather than being explained that there was no large so instead got charged £14 for 2 Cokes in a pint glass . Thankfully they took off bill but normally I’d not be one to speak off and those who don’t check bills can be caught out

We waited quite some time to get seated, there were at least 5 free tables that we could see. Once we got seated we then waited a very long time to get served, the waitress served families that arrived after us, who got starters before we even got drinks. We waited again for food to arrive to the point where we had to ask where it was. The girl said she'd check and came back immediately with our food that had obviously been sat somewhere for some time as It was cold. Not a good experience, won't be back.

Lovely food and good customer service but could someone please try cleaning floor of the previous customers food!

originally said 25 mins, ended up taking 1hour 25mins, I rang the restaurant and they had told me that driver had picked it up ages ago and should have already dropped it off. The driver arrived 35 mins later, food was stone cold. I had to reheat the pizza, garlic bread and spaghetti. The carbonara was completely stuck together so I could not eat it (even after trying to reheat) so that had to be thrown out. I am extremely disappointed, as I have ate from this restaurant often, multiple times.

Food was fresh and very nice, staff were very friendly, only issue was not being able to pay cash.

We just came in for a tea. We waited about 15 minutes to get the tea, when it came it was half a pot, not hot enough and the cups were not clean. The music is intrusive. Very hard to get the staff's attention. They all have a very practice way of walking around without looking at anyone. 6:60 for two teas.

That experience altogether with food, pricing and service

I promised to leave a good review so here it is!!! Despite being at Zizzi 1hr 45mins before a show, it was queued waaaaaay out the door. After clock-watching for too long and knowing that we would be inhaling our food (assuming we even got a table!), we decided to order via click and collect on their website! The food was ready before the allocated time slot. The staff were fantastic. And the pizzas were really good. I went for the pinola - yum 😋 Would love to come back when it's quieter and try some pasta. They have an extensive menu and various veggie options. Thank you!!!! 🤩

Had a lovely meal , along with an amazing server I think called Nikita she was so friendly

Fantastic fresh and plentiful food with great service by Craig and colleagues. Thank you!

Really nice experience Nikita was really nice and friendly

Lovely thank you for some tasty food

Waitress Nikita was so helpful and efficient thank you

Unfortunately had to hand pizza back as it was cold. Ate her many times and normally food is really good.

Literally watched a chef throw a bit of lasagna in the microwave after I ordered. Obviously tasted of microwave standard, they boast a 6 layer lasagna... Every layer just being tomato sauce with no beef. Poor. Extremely poor.

Great value, great atmosphere and super service. We were really well looked after by Roberta. It's a great venue for kids and families. I was there with my 3 young kids and the kids menu was great value. The colours and pens provided by the restaurant were a great distraction. Thanks for looking after us so well. We will be back!

3rd and not our final time coming to this restaurant our server was the absolute most outstanding helpful server better still the whole staff on shift and management on shift of Friday 27th march at 19:00 was amazing from being welcomed in and leaving staff where just amazing no words for them thank you Zizzi team at Odyssey pavilion.

Shocking. We waited an hour and 15 minutes for our food. We waiting 40 minutes for our drinks. My teetotal wife was served an alcoholic drink. Pizzas are okay but definitely not worth £19, pretty soggy and not much flavour. Our pizza came out cold as well. Very disappointed. The staff were friendly enough though and the garlic bombe was a great starter so there's potential there. But we ended up missing our reservation with the long wait.

Food delicious just wished plates had been warm

Was at W5 yesterday and took the kids in after for some Pizza. Food was brilliant. Our server, Nikita, was excellent.

Very nice food, great desserts.

Our meal was exquisite and Rosie was great. She made sure we were well looked after and made our experience great.

Abby was an excellent server and waitress, who accommodated ourselves and a very busy restaurant. She timed her interactions well and ensured our experience was excellent.

Our server Roberta was brilliant, couldn’t recommend this place enough the food is lovely

Amazing place for food and wine. Service was great and my server rosie was brilliant. She checked up on us a few times and was just wonderful

Such a nice place to get something to eat in. The waiters are very helpful and friendly. The mushroom risotto was amazing. With a chicken skew as an add on. The garlic bread was so tasty.

Stopped in before going to the cinema. They had gluten free pizzas, which was the best I've come across yet! So tasty and cooked to perfection. 1 person manning the floor and he did a great job and was very quick.

A wonderful lunch after a visit to Titanic and crazy golf. Military and Rachel were fantastic and served us delicious food.

Shockingly bad... 15 minutes for a table grand no issues with waiting, 25 minutes for an order to be taken even for drinks currently 40 mins waiting on drinks to arrive still no starters. Shocking staff have no idea, no system chaos

We went to Zizz's at SSE Arena before Giants game, booked a table as they are always busy and pleased to say Roberta was there straight away to show us to our table and then Grace was our waitress for the evening. 2 Adults & 2 Children age 8, we had a great wee time, service was the best, Grace looked after our every whim, food was delicious, but we still left room for dessert, great experience pre Giants game, neice & nephew loved it, definitely will be back 👍

Lovely food and drinks we enjoyed our DINNER

Went on a none event nice. We’re told they only had one chef on before being seated and food may be a wait, food came out quickly and was excellent and warm. Staff were helpful and did an excellent job. I had the sticky pig pizza which was great and too big for me. Really enjoy the night.

The food is good- but nothing special. The service is great but the staff always seem so overwhelmed (I actually feel quite bad for them). The prices are pretty steep which is disappointing but food tastes great and so many options!

We visited zizzis on wed before a belfast giants match, place was queued out the door! Staff kept the queue moving reallt quickly and even let us look at the menu before we got seated! After being seated we had our food within 5/10 mins, amazing when youre in a rush!!! Staff were all so lovely even when rushed off their feets and bronagh especially was so lovely and sweet when serving us, 10/10 service xxx

Very welcoming manager and staff. High quality service and excellent food.

Ruberta was wonderful food was amazing

The service workers are extremely rude and they think they are superior. Extremely unpolite behaviours with sulky faces like they are forced to work there. Company must review its workers attitudes.

We visited for dinner, we didn't have a booking but seated fairly quick, they put us in a cramped table with the couple beside us basically on our knee! We waited for 40 minutes and didn't even have our drinks order taken until a member of staff came over and my friend lifted her menu to try get their attention.. another 30 mins went by and our starters finally arrived..still no drinks. The starters were bland and stone cold. As we were eating our starters our mains arrived. The mains were questionable to put it lightly, service was shocking and for a bill of £62, it was a horrible experience

Amazing food and great service! Good prices ! Highly recommended

Really poor experience. Service was slow, we were waiting to be seated for a while and the people behind us actually went elsewhere. Childs main arrived before her starter. The calamari was awful and they informed us after that we couldn’t use a voucher as it was an “events” day. No event on while were there, the I’ve hockey wasn’t starting for another 6 hours!! Now I’m left with a voucher and no interesting in returning due to poor service and the food not being great.

I can’t comment on the food quality as it never arrived! Food ordered at 19:30 with estimated delivery around 20:10. It is currently 22:35. The order is marked as delivered which is untrue and the delivered time keeps being pushed out!

Only awarded 1 star as it isn't possible to give none. What a disaster from the beginning. On entering the restaurant (Odyssey Place) I waited at least 10 mintues before being acknowledged by a member of staff. This wasn't from a lack of being noticed nor from the staff being run off their feet, I know they saw me. It took a young girl coming in to start her shift to actually come and give me the time of day. We were a party of 13, made up of 4 families. When we eventually got to our tables we ordered some water and juice for the kids, 20 minutes later this still hadn't arrived. We had to ask for colouring pencils for the kids to colour their menus, we received one small pot between 7 children. The girl taking our order was lovely and very obliging. We asked could we order the different tables separately as some of us had Blue Light cards and wanted to avail of the 30% discount. She said this wasn't a problem and took four separate orders. A short time later a woman arrived at our table to inform us we couldn't use our discount as we were one order. We told her we had put four separate orders in as we knew the discount couldn't be used for large parties. We each had our own table numbers and the waitress taking the order had noted this. The woman, who I can only assume was the manager, ill-trained and severely lacking in interpersonal skills, insisted this couldn't be done and that we had to pay the service fees. We told her to separate our tables if this was to be an issue, she refused. She then started threatening 'terms and conditions' at us, which we had pre-read and were fully aware of. At this point we stated our previous concerns, the long wait to be seated, the fact our drinks still hadn't arrived...etc.) The manager was extremely unprofessional and rude. We were left with no option but to leave the restaurant. I should add, we were already apprehensive about dining here as we had heard nothing but negative reviews, but wanted to give it a chance anyways. We will never be back. How in 2025 are basic customer service skills so lacking?? The only two members of staff who showed any hospitality awareness were the young girl who set up our tables and the girl who happily took our separate orders, both of whom were so confused as to why we were leaving as they were happy to accommodate us. Seems the manager is most definitely the weakest link.

First and last time here, 1 star for service but the food was bland , tasteless and so not worth the price. Baffled how so many ppl are rating this a 5 star experience...

Beautiful service from Grace, lots of yummy food and great price for what we had highly recommend

Grace served us, she was very friendly and polite and the food was quick and tasty even with a full restaurant before a show.

Fab pizza, great selection of dishes… super service and Sean on fire 🔥 with service. Thank you and will be back 👌

Grace served us this evening and was a great host.

Customer service was fantastic, everything you could have asked for and more, food on the other hand rather disappointing coming out bland and leaving the experience quite disappointing

We were served by Grace & Charlotte who looked after everything we needed. They were great and very attentive. The food was quick and very flavoursome. Unfortunately didn't have peroni on draft but not a big deal as they had bottles. Thanks

My family and I had the best lunch since we moved in Ireland! Roberta and her team took great care of us. Best risotto, amazing light pizza, and finally, a healthy kids menu! We will definitely come back! Grazie!

Food was really tasty, nice ambience and friendly staff. Roberta was attentive and helpful even during a busy service.

Food is gorgeous, will definitely be back. Roberta, the manager is lovely. Our 2nd time here within a month and will definitely be back.

Roberta was a great hostess, the food was great

Roberta was an excellent host thank you so much

Excellent food, fantastic service from Grace, would definitely recommend

Very understaffed 4th Jan 2025 5pm. Stood in queue for 30+mins before getting table. Got mains delivered at 5:50ish, once finished I was hoping to get dessert, waiters and waitresses avoided eye contact and left us staring at empty plates for 20+ mins. Finally stopped a waitress and asked if I could get a dessert menu to which she obliged and then 15 more mins passed with again nobody willing to clear the table or ask if everything was ok. We got our coats, paid for our mains (which were nice) and left to get dessert elsewhere.

Great experience, top class service by Kate. Good served promptly & good quality 💞

Probably not actually the restaurants fault but the food arrived cold (always does on just eat now) and the pizza was stuck to the lid of the box. Just eat refused to refund anything even with a picture provided. Shockingly bad service. If I were a business on here I’d try using a different service that actually values the customers.

We visited at 2.30 pm so only a few people there hence 4 stars for atmosphere. It was still good. The young man who served us was pleasant and gave us us info about where to visit.

Very good time in zizzi Roberta was very helpful and polite Chef was also funny

Roberta was very helpful and she was very 5 star service and chef was Low-key cool

Staff was nice and friendly during an event at the sse. The food was not quite upto scratch as my garlic bread came out and I’ve tasted better cooked dough as the bread could’ve been doing with atleast 10 minutes longer. The main course was lasagna and I don’t think garfield himself would have took another bite out of that filth they sell as 6 layer lasgana. Fries were nice tho.

Roberta and the team where amazing, attentive helpful and very friendly

Had our works Christmas lunch here yesterday. Food was delicious and enjoyed by everyone. Our lovely friendly waiter Sean couldn't have been more helpful. We had a lovely relaxed, fun time aided by some lovely cocktails!

Food was definitely worth the wait. Staff were very accommodating and cautious of any food allergies and intolerances. The food was fresh, tasty and some of the nicest pizza in Belfast.

I am in Belfast for the weekend with my daughter at different events at the Odessey. On both days the team at Zibbis & Sean in particular looked after us extremely well, and we're most considerate to what my daughter needed. They really enhanced our visit, and the food was really tasty! Definitely recommend. Thanks guys!

The food was amazing and we will definitely be back. Thank you to our waiter Shaun recommending dishes and delivering exceptional service.

Beautiful arancini and bruschetta and James, Grace and Roberta provided excellent customer service and were extremely accommodating and ensured that our every need was served. Gorgeous restaurant, people and food with a warm, ambient environment. Will definitely be coming back!

We had a lovely meal at the Zizzi in the Odyssey. Food was great, James was brilliant and the atmosphere was really cosy and welcoming. Would definitely recommend.

Few customers in ( 4 maybe 5), order and wait for food over 30 minutes. Food was cold . Payed for them and discover they kept the 10% of tip without asking...never again