Based on 455 opinions finded in 4 websites
Based on 455 opinions finded in 4 websites
Opinions
Justyna and Sean were great, lovely experience👏⭐️
Elvis Vucaj . 2024-11-07
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Such an amazing atmosphere and loved the food 10/10
J E . 2024-11-07
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Exceptional value for money, cheerful host, first class service and most importantly exquisite food especially the king prawn piccante 👌
Aly Attya . 2024-11-07
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Visited last night. The food was ok, but God the service was shockingly poor. Told it wouldn't be long by a blonde haired woman at the door, must have been waiting 20/30minutes for a table, when we were seated there were at least 5 free areas free, they just hadn't been cleared and setup for new customers. Ordered food and drinks, had to ask 3 different people for the drink order before they arrived. Food was ok, but due to the service would recommend trying nandos or five guys instead. Clearly not enough staff on the floor
Philip Mcardle . 2024-11-03
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Grace was very helpful and went above and beyond
Jennifer Errington . 2024-10-27
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The food was really lovely for everyone in my family of 4! Grace served us, she was so attentive and helpful. Highly recommend.
Vicci Keenan . 2024-10-26
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Zizzi’s is a really fantastic place to eat, with a delicious menu for both adults and children. The service is wonderful, with very welcoming and friendly staff. I would like to mention Sean and Bronagh in particular, as they were very helpful during our visit and made sure we had everything we could need. There is also a really lovely and relaxed atmosphere. I would definitely recommend this place and hope to be back again soon.
Emma Clarke . 2024-10-25
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Tasha was a delight she was very helpful and patient with us. I would recommend going here for a bite to eat. Atmosphere was lovely and welcoming me and my partner had an amazing time. Thank you tasha :) x
cora mcshane . 2024-10-20
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Great Restaurant with good food and friendly staff
eamon butler . 2024-10-20
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Absolutely stunning atmosphere totally out of this world! Grace was a legend!! being consistent with me and my partner, always checking in on us to see if we needed anything else. I think Grace was very kind and respectful to us and it was amazing to have her as a waitress, she is one of a kind! 10/10 would totally recommend coming here
Ruadhan . 2024-10-20
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Ate here tonight for the first time. Food was lovely and the service from Tasha was excellent.
Alan W . 2024-10-18
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Tasha was a great waitress As was the man in the checked shirt with glasses and dark hair- didn’t get his name
felicity 143 . 2024-10-18
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Food was very tasty service was excellent and Roberta was so pleasant .Will be back soon
aidan dunne . 2024-10-18
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Came here for a family get together. Pizza's were lovely! Also had great service from our server Dan. Definitely would recommend.
Aidan Woods . 2024-10-15
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The manager Roberta runs a really good restaurant, in fact she manages both Zizzi’s in Belfast to a very high standard. The staff are polite, attentive & professional & so quick to help. Food is always fresh, hot & tasty & the atmosphere relaxed & social, even when they’re really busy. The restaurant each have a very individual, feel so you don’t ever feel like you’re in a chain of lookalike boring eateries. We’ll keep coming back all the time these standards are maintained. Well done Zizzi’s
Mark Clark . 2024-10-11
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My friend and I were first greeted by Sean who was so friendly and kind, great banter and got us seated so quickly even though it was very busy due to a concert in sse. Drinks and food served in good time and very tasty! Hope to be back soon zizzi :)
Hannah Wilson . 2024-10-06
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Roberta was exceptional, she had exceptional ability to make the customers comfortable.
Md Aziz Daptari . 2024-10-03
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4 stars for food only because a gluten free base just can’t make 5 stars. It’s as good as can be though. The toppings were ace! 3 stars for atmosphere because it was 4:15 on a Wednesday and we were nearly the only customers. Outstanding management and service !!
Karen Lapping . 2024-10-02
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The food here is absolutely delicious, especially the garlic bombe with mozzarella, the staff were all so friendly and the restaurant was very clean and had a nice vibe, I will definitely be returning
Amy Bowers . 2024-09-29
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Hi Zizzi owners, your restaurant in Odyssey Belfast isn’t functioning. We just booked for 6pm, turned up on time, were left standing in the porch for 10 mins before any member of staff even looked at us (with kids aged 5 and 3 with us). Got menus for ourselves so that we could order as soon as we sat down for the kids who were hungry. At least 8 empty tables in restaurant at the time. Member of staff eventually came over to us and said they couldn’t honour bookings as the kitchen was completely overrun and it would be at least an hour before they could take anyone in. Kids now crying because they were promised pasta. Sort it out folks!
Jane Horgan-Jones . 2024-09-29
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It was my birthday and I took my family and friends out for dinner and celebration. Unfortunately, we were served by a very young and impatient young man who, in addition to writing down and bringing the wrong orders, pretended not to see the table when we asked for his service. I am a customer of the restaurant but yesterday left a lot to be desired.
Rodrigo Matos . 2024-09-29
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5-star table service, good food and amazing staff even though kitchen was about to close and it was just me! Looking forward to come back!
Alberto Mate . 2024-09-29
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Amazing vegan food thank so much I love Belfast thanks love from Limerick
Aisling Lyons . 2024-09-25
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Would not return. Visited on a Saturday after mini golf with the kids, wasn't too busy so got seated pretty quick. Husband scanned the QR code on napkin which gave him an offer for a free starter which we decided to use. This was shown to waitress at time of ordering. Starter came - before any drinks were delivered - and was cold in the middle so had to send back. Another was sent out which was better but we hadn't finished when our mains came so we had to rush. Main didn't have much flavour unfortunately. Kids meals were all fine. When we asked for bill the waitress had some trouble scanning the free starter code so sought advice from her manager - awful! The waitress was sent back to inform us that as it was an 'event' day that the offer wasn't valid. We weren't aware it was an event day, not sure how we would have known. Anyway, manager approaches the table to argue this point. Absolutely no customer service skills or empathy. Our waitress was absolutely not at fault in my opinion but the management is awful. Would avoid if you can.
Karen Scott . 2024-09-21
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Bad service, long waiting time, rude
Kieran Barnes . 2024-09-20
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We placed our order for 18:15. At 18:40 I rang the restaurant to ask about the order. They said that the order was ready but that there was no driver. We had a show to go to at 19:30 and it was obvious from the order update that we would not get our order before the show. We decided to cancel our order but there were no instructions on how to do this. At 19:49 we had a call to say that our order was outside our location; but by that time we were watching our show. We had no dinner tonight.
colette . 2024-09-20
MORE AT Just Eat
Two hour wait from order to delivery, not answering their phone and food arrived cold. Lasagne portions very small for the price.
Karen . 2024-09-09
MORE AT Just Eat
we ordered a large chip and you could have counted them. 6 quid, ridiculous.
Trisha . 2024-09-09
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Good Italian in Belfast, fast and friendly service, the margherita pizza was very delicious (we ordered double cheese) and the pasta carbonara and the meat pasta were good, recommended
Gabriel P . 2024-09-05
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Roberta was an amazing server, really makes the place tick. Wouldn’t be the same without her, deserves a pay double
Andrew Hunt . 2024-08-31
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Roberta and her team were great and food was amazing!
Tye Austin . 2024-08-31
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Roberta was fantastic. We were in town with our team for a friendly against the Giants and they fed us both days. Everything was great!
Ryan Dube . 2024-08-31
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Roberta the manager was amazing! The food and the atmosphere was fantastic and I will for sure be coming back again!
Reese Belton . 2024-08-31
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Roberta was super helpful! Great service and meal all around.
Matt Jenkins . 2024-08-31
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One of best place to have dinner, with a very good customer service and our server Akash was very professional and helpful.
Immanuel Nash . 2024-08-29
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Great visit to Zizzi bemfast see arena Roberta and team were brilliant even with how busy things were. Will defo be back
Katrina Hughes . 2024-08-26
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you make a reservation and when you arrive, you hear they cancelled everything.
Matthias Desmet . 2024-08-25
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Fantastic experience Roberta / Bronagh and the team were fantastic. Fast service and great food.
Andrew Norrie . 2024-08-25
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Lovely food friendly staff and lovely atmosphere
Julie Nelis . 2024-08-24
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Went here tonight, had the lasagne, absolutely beautiful. Staff where so helpful and friendly, will definitely be back.
Kimberley McCready . 2024-08-23
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Bit of a queue, which made me think it was going to be worthwhile. Tbh the food wasn't overly nice, I ordered the Lasagne , on the menu it was described as six slices of pasta, but the dwnside was very little meat. My friend had some plastic in his cabanara, the manager apologised and said it was frm the packet of spaghetti. Bur anyhow not for us!
Caroline . 2024-08-23
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Bronagh the manager was brilliant she gave us excellent service, she dealt with our allergens confidently and she was very attentive throughout our meal. Will call back again the allergen process was very efficient and food was delicious.
mcconville sean . 2024-08-21
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Bronagh the manager was excellent! A real credit to the team at Zizzi. Absolutely loved the crab risotto!
John peters . 2024-08-20
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Had a great meal here this evening. Our server Kate was absolutely lovely despite being run off her feet. Very helpful when advising about food allergens-our daughter has multiple food allergies and had the best ice cream she's ever tasted so can't wait to go back!
Debs McVeigh . 2024-08-20
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Was here for lunch today food was delicious. Staff were very friendly and welcoming. Special mention to the manager Bronagh she was very attentive and recommended the sticky pig pizza it was well worth it. Will definitely be back
P Mcc . 2024-08-20
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Amazing food and the best staff! High level of service and so attentive! Thanks so much to Thomas our waiter, amazing service and great craic!
Niamh Crummey . 2024-08-16
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was not on time food was cold which I hada heat up once I got it.i phone the restaurant and said to them they said it was warm when it left the restaurant
Connolly . 2024-08-13
MORE AT Just Eat
Food was fabulous! Thank you Tom for serving us! Will be back!!
Molly McC . 2024-08-10
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Molly was an outstanding waitress. Food was great, compliments to the chef!!! Will be back
Howie Hawkins . 2024-08-10
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The food was lovely and the welcome was warm. The service was a little slow and the front of house greeter was oblivious to her guests needs. The waitress I had at my table more than made of for this though and is a credit to the restaurant. My son has a nut allergy and I couldn’t have felt more secure that he was taken care of.
Lynn Anderson . 2024-08-09
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the pizzas were good, friendly staff too and overall chill atmosphere.
gabriel . 2024-08-08
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I dine here often and really enjoy the ambience, staff friendliness and overall hospitality. The food is always first class and well presented. Thank you! ☺️
Braid Film Theatre . 2024-08-07
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Although understaffed the team working during our visit were super friendly. Service was quick and food was fantastic (highly recommend the vegan options) Special thanks to Bronagh, Foysal, Kate and all the kitchen staff!
Just Aaron . 2024-08-07
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Love dining here and I visit at least once a month. Roberta and her team are great and always deliver good service, even when they are rushed off their feet. Special mention to the toilets as they are well maintained and a genuine pleasure to visit, which is a rare occurrence. They are 5 star hotel quality. Keep up the good work and thank you also to the chefs! The open kitchen allows for us to see their skill, creativity and hard work. 🙌👏👌😎🥰
Tim Burden . 2024-08-07
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Roberta our waitress was very attentive and friendly.
Maureen Leonard . 2024-08-06
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Food was lovely but the 2 hour wait for something we finished in 5 minutes was ridiculous. A member of our group had a Gluten allergy, and the fuss over it was crazy. Certain staff weren't allowed to deal with our table because of it. After ordering food, it took 30 minutes for someone to come back to tell us, there was no crab so one of the orders couldn't be made. The Supervisor did apologise and said staff were moved to Victoria Sq as there were issues but I'll definitely not be back.
Donna-Marie Glover . 2024-08-05
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Italian food is delicious, admit it... And Zizzi is such a proven restaurant for me. I see its sign and I go in because I know I will never be disappointed. Always fresh, beautifully smelling food served quite quickly. I like open kitchens. You can watch the chefs prepare food, sometimes you can even talk to them. This is a value in itself. It was no different now. Very nice staff and chefs who prepare your food with a smile on their faces. Thanks Zizzi Belfast - You are great!!!
Always On the move . 2024-08-05
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Lovely staff but very very disappointing service. My mum came up to visit from cork last weekend, I thought Zizzi would be a nice place before the cinema as I had been to Victoria square location and it was lovely. Unfortunately we had a very different experience in this location. When we ordered our food I requested two of the items be removed from my calzone as I’m pregnant and can’t eat certain foods. My mum asked for an extra two ingredients on her pizza. When our food arrived my calzone had both items on it that I had asked to be taken off and my mums pizza was stone cold. We asked for these things to be rectified and only one of the items were removed from my calzone and my mums pizza came out overdone and without the requested extras. We let that go as we don’t like complaining anyways so didn’t want to do it again. It took over 40 minutes to get drinks everytime. When we asked for the bill we waited 25 minutes then asked someone else. After 20 more minutes my mum tried to go up to pay but was told it had to be done at the table. About 10 minutes later someone came down with a card machine but no bill. He showed me the bill on the card machine with the added charges for the extras my mum never received. I requested these to be removed and in fairness to the man he took off the charge for the entire pizza. There was also a very very large group of teenage sports team and their coaches who took up the entire are left no space for people to pass to get to the toilet and were chanting loudly. I understand this isn’t the staffs fault but it made the atmosphere very uncomfortable and the staff completely forgot about the rest of the customers. In fairness to the staff there was only two waiters, two hosts I think and at one point one of the hosts was behind making pizzas they very clearly don’t have enough staff and it made for a very stressful and disappointing experience will definitely not be returning to this location.
Kasey . 2024-07-26
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The food was lovely and service was kind and nice, the night we went was a busy night and most tables where taken they only had 2 people on working the floor and this covered from seating people as they came in, taking orders, clean up and sorting people as they where leaving with bill this resulted in some long wait times I noticed there was a family behind us who had been sitting with two kids waiting over hour before getting first meal, the staff done everything with smile but you could see the stress was hitting in would recommend the place but more staff needed
OWEN REA . 2024-07-26
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There has been a lot longer wait for the food. Long impossible process for free Garlic bread scamy spamy !!!!
Pinal Baraiya . 2024-07-19
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Lovely food the brisket pasta dish was great. Everyone loved the food but the service was a little all over the place we stood at the door waiting to be seated for about 15 minutes and had to ask twice for a glass of water
jonny watson . 2024-07-17
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I love the Irish crab risotto and have ordered it several times this time it was very heavy on the salt
Sarah . 2024-07-17
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Great food and friendly service. Vegan options were delicious. Highly recommend!
Shaheen Seth . 2024-07-16
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Good menu options, food nice, good option before the cinema
Alice . 2024-07-13
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First time visiting here and I really enjoyed the food I had. Staff were dead on cudn really fault the place. Bit tight way the parmesan though, need more for the table than the wee tiny dishes given
JAYMORE 90s . 2024-06-23
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Food was really quick and absolutely gorg, deserts were also fab. Will be back !
evan millar . 2024-06-12
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As always great visit. Great food, superb staff, great atmosphere
Colin Ellis . 2024-06-11
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Without a doubt be back, but for the life of me cannot remember the GM's name, lovely woman, service top notch, get yourselves down for a good decent place to have a bite and drink
Graham McFarlane . 2024-06-11
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Lovely staff, Roberta especially was great. Pizza was nice, thin and tasted well, little bit on the oily side for me personally, place was roasting but it was very busy. Nice spot.
Exlantic . 2024-06-10
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Was in zizzi for a student day out. Our server Roberta was absolutely amazing.
Cristiana McDowell . 2024-06-10
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We took a large party our server Roberta looked after us so well. Restaurant should take cash though
Brian Johnston . 2024-06-10
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All really good Roberta was really nice and very helpful
Steve Warwick . 2024-06-06
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Highly recommend! Great service, roberta was very pleasant and helpful. food was amazing, couldn’t fault a thing!we’ll definitely be back.
Trina Millar . 2024-06-06
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I have just visited Zizzi for the first time with my American relative who’s here sleuthing our family tree. What a hidden gem Zizzi is! Well, probably not hidden, as it’s in the Arena! But an absolute gem. Both meals get an A🌟 ! I had the lentil ragu & my friend had the Caesar salad… both perfect And the icing on the cake was being served by Alfi on his first day on the job! He was excellent…… professional & helpful….. he will be a great asset to Zizzi…. high five Alfi! I’ll be back
Carmel Wilson . 2024-06-06
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We had 2 lovely servers, so friendly and pleasant and helped up choose the food. Lovely food.
Clodagh's Esim . 2024-06-02
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Etain is 100% definetly deserves a pay rise
Ryan Cullen . 2024-06-01
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Good food service was slow due to show that was going on that day but over all very good.
Hannah Doherty . 2024-06-01
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It was amazing. Great service and lovely food.
Steafan Deery . 2024-06-01
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I decided not to order again. Nice but not worth it's price. Not great very squashed pizzas. Chips I ordered large but it less then a handful. Maybe it rush day little careless? ,they flipped pizzas into boxes I am sure What left of chips could be wee bit more cooked crsiper. Son for spilt chips between us won't eat his.."look too much grease". Shame nice taste but careless in food large missing cheese in middle etc
Gillian . 2024-05-30
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Family of five, visited for lunch on Tuesday. Seated promptly, staff were attentive (thanks Roberta) and food was good with decent portion sizes. Accommodated my dietary requirements too.
Jo B . 2024-05-30
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Great food, great atmosphere, amazing service from Etain 👌
My Copper Fox . 2024-05-27
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Brilliant service, Etain was the best
Naomi Farnon . 2024-05-24
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I had lunch at ZIZZI Belfast Odyssey with 11 others, and it was the most amazing time. The food everyone had great things to say about their meals which was great cause there’s nothing worse than gathering people together to share not-so-great food. ZIZZI Made the meet so much more enjoyable cause every single thing we ordered was really good (I asked around the table ofcourse) The Service I was really pleased with the service, Rebecca took good care of us and was good with checking in with us on how the meal was going. Only issue I had was the time it took from when we order to when we were given our lunch … I believe it was about 30/35 mins… I would have loved if we were kept in the loop on the wait time every 10/15 mins. However there was complementary Pasta Crisp offered so that was good . The Atmosphere Loved the decor ! The restaurant also had a homey feel to it, would be great for friend meet up , an outing with the family, a team lunch which is what brought me here or a solo date!(the cocktail range seems impressive however I haven’t retried them YET) Meals tried below Six Layer Lasagne -8/10 Casareccia with meatballs - 8/10 Calzone Carne Piccante -8/10 Spaghetti Chorizo Carbonara - 9/10 Rustica Primavera - 7/10 Tuscan-style Potatoes - 8/10 Truffle & Pancetta Carbonara - 8/10 Beef brisket -8/10 Ultimate Pork Ragu- 9/10 Pizza Fresca Verdura -7/10 All in all, amazing quality food . Had a good time at lunch .
Seun Oluokun . 2024-05-20
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Always great food, atmosphere and service for the whole family. Staff are fantastic especially Roberta
Jordan Johnston . 2024-05-18
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Great and friendly service and food
Ciara Johnston . 2024-05-18
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Many thanks to Roberta and team at Zizzis Odyssey Belfast.
Ciaran McLarnon . 2024-05-18
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Perfect spot to grab a bite. Roberta was brilliant.
Lauren Moser . 2024-05-18
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Absolutely amazing definitely going to get Irish crab risotto again scrumdiddlyumptious
Sarah . 2024-05-15
MORE AT Just Eat
Roberta & Jamie were great. Food was fab.
Aoibhz Ag . 2024-05-14
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Was nice food and a friendly service alsodid we got our food pretty fast and we had a nice lunch
Andy Qn4 . 2024-05-14
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There was not atmosphere in the place. The 1 staff member didn't seem to know how to clear tables, take orders, didn't ask of we wanted drinks etc and then tried to give himself a tip. The food was mediocre. Arancini balls were burnt and the fondue was cheese sauce. There were no courgette fritti supplied. Do not recommend.
Pauline B . 2024-05-14
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Excellent service and attention to detail from Akash! Food was amazing!
127th Belfast Guides . 2024-05-11
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Called in for a table for 3. The restaurant was busy but not overly busy, there were several empty (clean) tables available however the waitress asked us to come back in 15 minutes as they needed time to catch up on service and hand out cheques. I thought this was strange as there were empty tables and we would of happily waited at a table with drinks. I thought it was pretty poor so we left and didn't return as Zizzi doesn't seem interested in business...
Claire Mcavoy . 2024-05-06
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Honestly I ordered the beef brisket and got a plain garlic bread that is tiny by the way I got no chilli pizza that I ordered give a 7” plain cheese pizza not even cut up and the chips where so soggy uneatable. My first bad last time trying this place. The he pics on just eat are not what you get at all..
Julie . 2024-05-01
MORE AT Just Eat
very nice place, and delicious food. I recommend the Calzone pizza.
Kamil . 2024-04-30
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Brilliant service. The food is amazing. Ohhh!!!! I recommend it ♥️ ♥️ ♥️
Kinga Święch . 2024-04-30
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decided last minute to have a bite to eat before our concert and was quickly seated, food was absolutely delicious can’t recommend this place enough! all the team are so friendly especially ethaiu who’s bubbly personality made me feel super welcome!
Kerrie . 2024-04-29
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Pranav made our whole experience amazing and made us feel so welcome. He was so friendly and nothing was too much hassle. Food was amazing and the cocktails were even better, thank you!
Clare Milligan . 2024-04-26
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Thanks Jamie for great fast service on our recent visit on 17th April . Food was spot on too
LizziebLWS SFW . 2024-04-26
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We had a great time at Zizzi, food and cocktails were excellent. Pranav, our server, was very friendly and definitely added to the experience. Thank you!
Natalie Martin Loyal . 2024-04-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I visited this restaurant today and i have to say food was lovely but very poor service. We were waiting quite a while for our order to be placed and then we had to request the bill quite a number of times only then did we get it when we asked a few people for it. We were in quite a rush so this was not ideal. How ever food was lovely and came promptly. Would recommend for food as long as you are not in a rush. 👍
223 Opinions
At the start I would like to highlight the food. It was really nice!! I was surprised as I heard that this might not be the case…but it was very tasty and I enjoyed! However the service was poor. I do not write reviews very often, but I hope this will actually help the management to train their staff a bit. At the start I received sticky menu, had to go and wash my hands while the lovely member of staff cleaned the menu from the top, but not inside as you open it. So I ended up with sticky hands again. We then waited thirsty for 15 minutes before someone else came to take an order. I would be used to order the drink at the start and then order the food.🤷🏻♀️ Everything was OK after, the food was delicious as mentioned above and service quite fast. Had my wine topped up by the lady who was a manager (judging by the uniform). Once we finished the main course we were asked if we would like a dessert. We were so stuffed we said no and just continued with our bottle of wine. And that was it. Since then no one arrived to ask us if we would like more drink etc. there were no more bookings after and the place was open for at least another hour. We sat there and were talking and eventually we thought we could order some dessert. But no one was coming. We were looking out for the staff for over 20 minutes but they were on another side of the restaurant and not coming to our side, or they were eating something behind the bar. After a long wait we decided to leave. We asked them to remove 10% service charge. We had to get up and go to pay to the bar as otherwise we would be sitting there until they close. After getting a bill we realised there were 3 items on the bill we never ordered. So they had to remove it and prepare another bill that we paid. Just as we were outside we realised we paid booking fee £10 per person that was supposed to be deducted from the bill. So we had to return back and ask for another £20 refund. A lot of pple probably forget about it as you pay for what is on the bill not thinking that you paid booking fee previoisly that is supposed to be refunded at the end. Unfortunately, I will not be back…at least not anytime soon. The staff training is really important there…all the ladies were nice and smiling…also apologetic for any inconvenience, however that is not enough sometimes. I wish everyone all the best and hope others will have much better experience in the future.
712 Opinions
The staff were friendly and helpful, and the food was good, but the restaurant was a mess. Dirty abandoned tables everywhere. I nearly walked out before being sat down. Made the place feel a bit cheap, which is not what I would expect from Pizza Express