Pizza Express in Belfast

The staff were friendly and helpful, and the food was good, but the restaurant was a mess. Dirty abandoned tables everywhere. I nearly walked out before being sat down. Made the place feel a bit cheap, which is not what I would expect from Pizza Express

Visited Pizza Express Victoria Sq Belfast and after a short wait we were taken to a table. The waiter had dropped the cloth on the floor and then proceeded to wipe the table with this. The food was cold when it was brought out and we did not have any cutlery on the table. Quite disappointed to be honest.

Hacene, our waiter was excellent, great customer care skills , lovely meal and great service

Always have a good experience, great for taking the family out to.

Pizza was overdone and although I asked for a classic it was very obvious it was thin based, overall food was nowhere near normal standard, also mains were brought out while we were still eating our starters, poor standard for the price

We were a party of 14 this evening and I have to say that we were all hugely impressed with everything. Service was fantastic, staff couldn’t have been more helpful, food was delicious and it was all so efficient! Very impressed!

Very expensive Pizza for such a small size and thinness. One of us ordered the lasagne. It was flat, no real layers, with very little meat in it and tough. Looked and tasted like a cheap microwave version. They could not eat it. We all had to go and get something else to eat when we left. Would not recommend to anyone.

Lovely atmosphere, excellent staff and great food!

Hadn't been here for a while so surprised at how prices had gone up. I ordered a classic pizza which was OK but a little bit crisper and slightly burnt on half of the crust, than I would have liked for a thicker based one. I ordered toppings for my margarita and got a reasonable amount of chilli but very few olives. Great dessert though. Nice bottle of red wine but overpriced in my opinion, but that's the way eating out is these days I'm told! Staff as always are lovely and restaurant was clean and bright.

food was meh because the pizzas are paper thin, everything else like the fries were great with friendly staff and nice atmosphere

I eat out very regularly, and I have to say that todays experience in Pizza Express Victoria Sq was absolutely terrible! It was my first time trying Pizza Express (like I told the lady wearing a green shirt, who I assume was a manager on duty) and it will most definitely be my last! My sons & my niece were also adamant that they wouldn’t be back either. How disappointing. Firstly we sat for a lifetime watching staff walk past us while we waited for our order to be taken. Then the drinks we asked for were not brought. Then one pizza arrived on its own, they forgot our starters, and said kid had the pizza eaten by the time everyone else’s arrived in dribs and drabs. We were one pizza short and we had to go ask for that and our starters, which took donkeys to be sorted too) they are called starters for a reason! Staff were standing about talking to each-other and not really keeping an eye on tables or customers. Then there seems to be no notion of what anyon needs to be doing and what plates are delivered to tables one at a time! So strange. And long waits between each. That’s not how anyone wants to eat when out with family.. Then they forgot to bring the deserts, and by that stage I had had enough. I asked for them to be taken off my bill. Girl came to the table and not even an apology after I communicated to a staff member (quite nicely) that I thought our experience had been really awful. Plenty of empty tables too, so not to say that they were at capacity, plus they had plenty of staff on. The pizza I got was rotten too, and all watery on the top. Only ate it because I was absolutely starving after the wait. I just can’t believe how awful the service was. Won’t ever be back.

I eat out very regularly, and I have to say that todays experience in Pizza Express Victoria Sq was absolutely terrible! It was my first time trying Pizza Express (like I told, I assume was a manager on duty today) and it will most definitely be my last! My sons & my niece were also adamant that they wouldn’t be back either. How disappointing. Firstly we sat for a lifetime watching staff walk past us while we waited for our order to be taken. Then the drinks we asked for were not brought. Then one pizza arrived on its own, they forgot our starters, and said kid had the pizza eaten by the time everyone else’s arrived in dribs and drabs. We were one pizza short and we had to go ask for that and our starters, which took donkeys to be sorted too) they are called starters for a reason! Staff were standing about talking to each-other and not really keeping an eye on tables or customers. Then there seems to be no notion of what anyon needs to be doing and what plates are delivered to tables one at a time! So strange. And long waits between each. That’s not how anyone wants to eat when out with family.. Then they forgot to bring the deserts, and by that stage I had had enough. I asked for them to be taken off my bill. Girl came to the table and not even an apology after I told communicated to a staff member quite nicely that I thought our conversation experience had been really awful. Plenty of empty tables too, so not to say that they were at capacity, plus they had plenty of staff on. The pizza I got was rotten too, and all watery on the top. Only ate it because I was absolutely starving after the wait. I just can’t believe how awful the service was. Won’t ever be back.

My family's visit to Pizza Express in Belfast's Victoria Square was an amazing experience from start to finish. The modern, vibrant decor of the restaurant immediately set a cheerful tone for our evening. We were greeted warmly by the staff and quickly seated at a comfortable table with a great view of the bustling square. The menu offered a fantastic variety of pizzas, pastas, and salads, catering to all our tastes. My children were delighted with the kid-friendly options and the fun activity packs provided. We started with the delicious garlic bread, followed by a selection of pizzas that were perfectly cooked with fresh, flavorful ingredients. The Pollo ad Astra and Margherita pizzas were particular highlights, bursting with taste. Our server, Mark, was attentive and friendly, ensuring we had everything we needed. The atmosphere was lively yet relaxed, making it a perfect spot for family dining. Overall, Pizza Express in Victoria Square provided an outstanding dining experience that left us all smiling and satisfied. We can't wait to return!

The place looks lovely. Shown to the table and ordered food as usual. When get got to the table the came with water and glasses we had to send all the glasses back as clearly not clean When the food arrived two people with same pasta dishes but different sizes one looked like for a child. Trust me it was super small We asked the waitress and she said that's the size but was unable to explain the size difference. She then said I go and ask the kitchen but she never re returned to our table. She kept walking past with no eye contact. Secondly they forgot my child's small pizza when asked it in the oven 15 mins later it came.to the table when everyone nearly finished. Not even an apology I always say I will.give a second chance but not this time service poor and food poor

Ordered gluten free dough balls for 4 servings, I was sent 10 dough balls. Have ordered this before and it was a ton of them. This time not so much. Charged 15 pounds for 10 small balls of bread. Totally ridiculous and the phone number to contact the store is not working. Very disappointed.

Me and my friends went in here the other day we are not messers or anything like that we where simply going in to get a bit of food and they would not let us in they said u have to be 18+ to go into the restaurant I already know that that’s simply not true!!

Arrived at 8.30pm having come from conference at ICC. Told on arrival that the place was due to close at 9pm which didn't feel very welcoming. Ordered salads/calamari so would be quick and was around 9.10pm when left. Very hard to find places open for dinner after long conference days which given there were over 1000 delegates at ICC for 3+ days, seemed a little shortsighted as delegates had complained about this last year so a list had been compiled of places open later. 9pm in a capital city with a major conference (the largest meeting of LC specialists in Europe) for its second consecutive year seems a little off. It's due to return next year so maybe some restaurants could consider later opening especially as this was in a shopping centre, surrounding a cinema and other eateries.

We came to Pizza express on Ester Sunday when we were in Belfast on holiday. We booked online. It didn’t need to as it wasn’t busy with it being Easter Sunday. Was greeted on entry and lead to a table of our choice. Didn’t wait long for our food, (it was really quiet). Pizzas were really tasty and my daughter’s gluten free pasta bolognaise was good too. Great service, lovely food. Thank you

Got a order last night absolutely a disaster food came late and freezing asked for no olives came with olives it was all put in bin still waiting on Claire phoning my wife back as she was talking to her still no phone call.it ruined are Friday night we where so looking forward to.

very dirty water glasses. There is no sugar with the coffee. pizza taste 5/10. one pizza extra thin, like a sheet of paper. the price is very high. I don't recommend it.

We had a lovely family meal to celebrate our son's 14th birthday. The food was great but what really made it special was the super service we received from Erin! Thank you, we will definitely be back!

Do not go here. You are better off eating McDonald’s. Paid £14.75 for a pepperoni pizza and a tiny garlic dip. It’s a steal of your money for tiny food which tastes mediocre. Please go elsewhere - I mean it

Great place , fresh & bright interior. Staff were attentive & were a hit with my children especially with the extra effort they put into the deserts.

We ate pizza exactly an hour after we ordered and the pizza was not worth that much money.

We ordered a margarita and pepperoni 10” pizzas, dough balls and garlic potatoes. The food came very quick and was warm, pizza was lovely but the dough balls were plain and dry and not to mention the garlic potatoes barely tasted of garlic.

Excellent food. Staff were lovely. Pizza was fab

Sat down after we booked the table and was given menus and then asked to leave because of the leak in the kitchen that the staff should of known before we actually sat down. Very embarrassing Never back, very unprofessional

Served by lovely guy just got a take away but place was busy and cosy looking

Food was bland and flavourless, it was really loud (I know that’s not the employees fault but I thought I’d let you know), yet nice vibe.

We have dined in this Pizza Express, Victoria Square many times over the years. Last night we did and the food was excellent, service was great. As always pizza express maintains a high service. I just feel awful because last night it was super super busy, the staff rushed off their feet and the people sitting at the table next to us did not feel as appreciative of what the staff were up against and made quite a fuss for the manager. Albeit they were compensated accordingly very generously. But my one regret is the fact we, ourselves had no cash on us to leave a tip and my partner who paid forgot to do a gratuity on the machine as he assumed I had cash for the tip. Super sorry about that!! We always tip well and this is the first time we haven’t. But thank you for an absolutely top notch meal and the ever friendly and professional service.

Portions are so smalls, you’ll need a rescue team to find chickens on your pizza :)) also I had better margarita from aldi before

Lovely food. Staff were very friendly & helpful especially Hacene. Atmosphere was relaxed. Service was quick & food was mega yummy. Highly recommended!

Cubanira pizza really zings with lime and coriander

The worst pizza I ever had, thinner than a single sheet of copying paper, takes ages to chew, tomato sauce only at the crust..20 grams of chicken on the whole pizza, what killed me is the sauce that costs 75p, I would say it was like 5-7 grams, barely enough for one slice of pizza. And you have to slice your pizza yourself, it took me longer than eating it. Prices are different inside then what’s advertised outside the restaurant. Rip off, shame. Don’t recommend to go eat there to anyone.

We visited pizza express victoria square last evening we got a table and chose what we wanted, sat for AT LEAST 15 minutes no waitress... ended up having to leave 😕really disappointing 😞

A very good dining experience, good music and atmosphere! Special thanks to Hacene for taking great care of us. Food excellent as always!

Lovely food. Staff were very friendly & helpful. Atmosphere was relaxed. Service was quick & food was fantastic.

Excellent staff, great food choices and convenient location

Very good location, excellent team and good menu choices! Ordered the pollo pesto pasta and American pizza both fantastic. Great value for money.

A mejorar mucho. Como se aprecia en las fotos la cantidad de las raciones es diminuta, más aún, canija. Se pueden poner raciones pequeñas pero no a esos precios. Sale mucho mejor cenar en cualquier pub irlandes que en este restaurante. Hay wifi buena. Los camareros bien. El ambiente es muy justo. Nada mas entrar nos encontramos las mesas de la entrada sucias. No nos atrevimos a pedir postre por si nos lo sacaban minipostre. Por cierto, la carta de fuera, la de la puerta ,no coincide con la carta de dentronde la mesa.Para mejorar muchísimo.

Great food, atmosphere and service. Food order was taken quickly, pizza arrived within minutes and the restaurant was very clean.

Delicious 😊😊 fantastic service I cannot fault anything about it was such a great feed! And the server went above and beyond 😊😊

Pizza Express can be pretty hit or miss but thankfully we caught them on a good day! Shame that their UniDays offer wasn't exactly as described but still a fair enough price.

Visited Pizza Express with my daughter and 3 grandchildren last nite after the cinema in Victoria Centre Belfast. Stood at the door quite a while before any staff came to take us to a table. We were trying to complete an offer of 2 free starters for recommending a friend to the Pizza Express App and as the Waiter came to take our order we asked for his help to complete getting this offer and he had no interest and shook his head. We ordered our food without the offers being included. The pizzas came and were small in size for the cost but did taste nice. We had to try and get attention of waiter for the children's courses every time even though the restaurant wasnt packed and plenty empty tables. I felt the atmosphere wasn't good and the staff couldn't be bothered . 😕

Busy when we arrived but a very friendly and efficient girl at the door arranged for us to come back at 7.30 when a table would be available. There were 6 of us and we got a table when we returned. Service was quick, efficient and friendly. Food was very good and plentiful. One of the children spilt their drink and they were straight over to clean up and with no fuss - the chap was so helpful - no drama. Really pleasant experience.

Whatever you do, do not order from this restaurant from Uber Eats more than an hour late, no option to pay by card through the app, when you call they don’t answer the phone. Terrible service.

Very loud but great food. Would be great if they turned the music down a bit

If I could give 10 stars I would. The team here came in clutch after we were severely let down by our booking for another restaurant in the vicinity. They couldn’t sit us despite having a booking. We went up to Pizza Express, asked if they could sit 8 of us and that we had been let down by another place and that the dinner was a very important one. We were sat very quickly, and the food was amazing, everyone was so so happy. The staff were lovely to us and made everything very easy. If you are trying to decide between Pizza Express and another Italian restaurant in close proximity…go Pizza Express, you won’t be let down

Not going to eat here until they resolve the dispute over hours with their workers.

Super friendly staff.. Gluten free options

superb new menu, great food, great staff, and all at a good price.

It was lovely food all round there was 4 off us and wee just ordered a few different dishes. And 2 pizza and drinks as well. It all comes to just over £111. Pounds. I think it was good price for what wee got. Ps the lad that served us was called James. No matter the price or food. If you get good staff then it makes all round💯and a great nite. A big 👍to this one.

Quite underrated, the dough balls and the actual pizza were very nice, really nice place itself, I'll be back

Visited on a Wednesday evening. Promptly seated and order taken. Lasagne was very good, £13.95, but quite small. Sides not included, these are generally £4.95 and also quite small. Cider £5.95 for 500ml.

Cannot beat a good thin crust pizza from Pizza express. Loved the cute touch to the dough balls at the time of our visit - literal heart shaped in prep for Valentine's. Always a great starter all year round, or as a pudding when winter comes up

Good service,and nice choices on the menu,few salads as well

Had a terrible dinner experience here last week. The food tasted good, but the second round of appetizers came barely warm. Service was terrible in spite of only 4-5 tables being occupied. "Warm" brownie had come straight out of the fridge. When we mentioned it to the waitress during payment, she just said she hadn't prepared it. No apologies, no mention of passing it on. Not one person there wants to do their job.

pizza is a joke ... I visited many establishments and restaurants but nowhere have I encountered such ignoring of the customer ... pizza is just a name ... its size is laughable, for such a price with dominoes I will get a delicious large pizza with toppings and sauces and here's something funny... I don't recommend it, I'll never come again, I'm surprised that such a place exists in the center of Belfast and is called a pizzeria.

Had a lovely meal for two on a very busy Saturday night, we were sat quickly and James our waiter was very friendly and looked after us well. A real credit to your company!

Very nice staff. The pizzas are fantastic, the crust was very thin but elastic, excellent! I tried the Padana, great mix of vegetables, cheese and the onion. The caprese salad was good. Recommended!

Just received half of a £60 order via Deliveroo. My wife placed the order and I collected at the hotel door. I could only understand 2 words that the Deliveroo deliverer said and that was eight and zero; my order number. Myself and my son now starving.

Staff were all very friendly and the service was very good in a busy environment too. Thoroughly enjoyed the experience, would recommend and will be back I’m sure.

It really did warrant more photos. We were here on Saturday night before the waterfront as a couple and then returned the next day with 9 family members, 7 kids and two babies. The food was amazing but what really made it was the staff who really catered to all our needs as well as being very patient 😀 what to try? Any of the Romana Pizzas, Polenta Fries, Raw Slaw and the Pollo Pesto 🤗

My daughter and I just spent the loveliest couple of hours this afternoon at Pizza Express. The food was excellent, really good quality pasta dishes and so tasty. Excellent wine selection and such lovely staff. This is a repeat visit and was every bit as good an experience as on the previous occasion. I thought it was worth posting a review to recommend the food, the drink and the first class service.

We went for lunch and enjoyed our meal. It was satisfactory and filling. My chicken Caesar salad was very nice though they had run out of some items and had to use rocket and spinach in it. The place was clean but possibly short staffed. The man serving us was a bit overwhelmed I think trying to take orders, take payment and seat customers.

Delicious food and good service. Should download their app and get the offers, worth it!

Got a pizza delivery.. hot American.. the pizza was like cardboard cheese like plastic.. is it so hard to cook a pizza? Won't use again.. put in bin

Called in for the first time on impulse yesterday, lovely atmosphere, great food and amazing service from our fantastic server, a lovely bubbly girl with pink hair.. definitely would go back

Omg absolutely overpriced got small gluten free paetsa for myself ,1 medium for my grandchildren ,my husband had a portion of lasagne ,4 fanta 52 pounds ,so sorry I didnt question the receipt no item prices on bill . I should have trusted my gut when we asked for few sides they said they had ran out of them didn't sound good ,v small portions and extremely overpriced will definitely not be back. Staff were nice that Is the only positive in our experience today .☹️

Overpriced for what it was neveragain £70 for 3 pizzas 2 kids ice cream 4 coke 1 garlic bread.

terrible customer service. rude employees. awful. would not go back…

Fantastic! The food was perfect but our waiter was amazing too. He went above and beyond and he made the experience even better due to his attentiveness. My niece usually gets her pizza without cheese. She loved the pizza and ate most of it and she said that’s unlike her as she usually doesn’t eat much of pizza at all. She was nervous that she might not be able to get the pizza she wanted because she doesn’t like cheese but our waiter was brilliant and accommodating and he also checked she didn’t have any allergies.

A really well placed restaurant.Fantastic pizza

Had a lovely afternoon at pizza express in Victoria square. Food and service was 100% the waiter went above and beyond even though they had a great selection for vegans he was able to offer a pizza that wasn't on the menu with no issues. Well worth a visit great to see staff happy at work 😁

Not my first visit, but I think it might be the last. Called in with my better half with a craving for some desert combined with true Italian coffee and to my amazement I was informed by the "manager" that "this is a restaurant not a coffee shop". Try not to leave poor reviews but definitely this lass has no clue what "hospitality" means. And I definitely don't need to be "educated" by a person at least half my age and with no idea about what she was talking about. Poor show on all accounts.

They were closing at 21 when in Google they said 23...

Cramped seating, burnt pizza and £2.80 per small drink. 30 quid for a light lunch for me and my 14 year old daughter is a bit ridiculous really.

Very accomodating staff and good service, unlike the lisburn road and ballyhackamore branches where the customer is a burden and an inconvenience to an easy day's work for the staff.

What a delight it was to find a restaurant with gluten free options. Pizzas were delicious. Staff were friendly and attentive. Would definitely recommend 😋

Food was lovely ....well impressed

Family of 5, incredibly slow for a simple lunch, we ended up being late for a further appointment with 3 very unhappy children having waited an hour for mains to arrive. Minimal apologies from staff. I would have walked out but they had already gotten drinks of course and no telling how long the bill was going to take.

Great pizzas and doughballs. Staff really helpful and friendly. Premises were clean and we were able to use tesco vouchers to pay the bill.

Myself and wife popped in before an event at waterfront and excellent all round. Customer service was prompt and friendly from start to finish. Checks were done to check for covid vaccine certification. I tried the hot jalapeño dough balls with spicy salsa dip for starter and they live up to their name, delicious and spicy 😋. The pizzas we got were excellent and we ate every bite. So very impressed and we will be back.

burnt food enedable poor service_ want any of these when out for a meal-come to this dump and save time you will get 3 in 1-i even attempted to complain to their head office.. total waste of time-the bad service /and bad foor/ was carried on to them.. luckily there are a good deal pof choices within waling distance of this dump-- run dont walt to any of them

Verry small pizza for a big big price !! Scam !!

My wife and I had two delicious Pizza and two fantastic desserts, so glad we went in, also our server was lovely and very friendly.

Inaspettatamente buono Il garlic bread era fenomenale. Bisogna saper tenere la mente aperta e assaggiare tutto

Way too slow. Food is good but service needs to be spruced up Food took ages to come

Won't be back in a hurry as I have a teenager who has quite a few food intolerances and the only thing on the menu that they could have was polenta chips which in my opinion is not satisfactory

Busy place. Food was good. Service was OK.

Good gluten free options and understanding of Gluten free food preparation

Great tasting pizza, reasonably priced and plenty of room.. would be back again

Super good pizza, innovative toppings 🍕

Mediocre food, service good and good to see covid precautions been taken seriously, but had to be the most meatless pasta bolognese I have ever come across, €13 for a small portion of pasta with Tomatoe sauce ever

IF YOU WANT BURNT PIZZA LOOK NO FURTHER, COMPLAIED TO STAFF THEY DID NOT CARE DID NOTHING. £25 DOWN DRAIN. PIZZA IN THE BIN UNLESS THEY PALMED IT OF TO SOMEONE ELSE---------AVOID

Green olives and roasted tomatoes will be your only starter!!! The only thing you can eat here would be a pizza with peppers and tomatoes! If you ask them about anything else or vegans they look at you like you’re some kind of alien !!!

Nice food and friendly staff but prices have definitely increased considerably since our last visit. Not worth the money they charge and we wont be returnung unfortunately

Good service, good food. Well set out with the new covid-19 rules

Food was ok but very poor attempts at Covid precautions. Tables reasonably close together. No attempt at screening tables. Very open and frankly unsafe environment. Watching clients go to bathroom none were wearing masks. Felt uncomfortable and anxious throughout meal. Would not recommend.

I got a really nice pizza here with an 02 deal, it was quite late so it was quite quiet. Staff were friendly, not much to complain about there. I got a cheese pizza which as aforementioned was very good. No complaints, would recommend to everyone! Total rating: 5/5