Zizzi - Banstead in Reigate and Banstead

out of all the zizzi's I've been to this one is the best x 10 manager makes you feel appreciated otherwise has a smile the food is always correct and a good temperature go there on average 2 or 3 times a month

Had great service particularly Marta. Food was lovely.

Marta and other staff were amazing, delightful and quick

Amazing! Maddie was the best waitress we have ever had, really made our evening.

We visited Zizzi today: me, my husband and our three children. We ordered king prawns seafood linguines, pizza for our younger kids, garlic bread, fruit juices, soft drink and sparkling water. The service provided by Marta was perfect. At first Marta greeted us with a smile on her face, offered us a table and asked for allergies. Marta is a positive, energetic and friendly person. I really appreciate her professionalism and the fact that she communicated effectively with my teenage daughter, showing respect and acceptance. The food was excellent, warm and delicious. The atmosphere and interior design is full of plants and herbs.I love it! It is warm and very pleasant there to see the pizza oven that gives a pleasant warmth, natural flame that creates a family romantic background and shows the young people involved in their brilliant, hard work. All this makes us want to visit there again. We were very happy.

Becca, our waitress, was lovely, very friendly and helpful. Food was delicious

Marta was amazing ! Service was great. They were amazing however felt bad that she was the only server I saw !

Lovely ambience and decor. Staff all very attentive and professional. Delicious food fresh, flavoursome and good portion sizes. Kids menu waa great value for money.

Starters and mains generally ok, but based on show not flavour. The lobster dish must have had an empty lobster carcass waved over the top of it as I found no traces of lobster only prawns. The deserts bore no relation to the descriptions and were generally bland. For example to call it cheesecake was a travesty.

Service was Mega slow. Served by 3 different people for some reason. Calamari starter was dry. Lemon cookie dessert only 1 available. It took a while to let us know, when asked why it took so long waiter said he has only 1 chef ( who was good. Considering...). Went to the till to ask for the bill, took another 20 minutes of waiting. Nobody came, so I went up and could finally pay. Main was good, service though is a joke. Waitress came to take orders for drinks, we asked for a water, which arrived and than long wait for her to come back to take order the drinks. Disappointment overall.

Marta is an extremely attentive and warm host who took amazing care of us, and Kacper in the kitchen made two incredible pizzas as well.

Great food and great service from Marta!

Marta at Banstead was absolutely lovely. Made sure we had everything we needed and was very polite and personable x ❤️

We had a lovely Xmas Eve meal - Maddie was brilliant! Excellent customer service!

Marta is the best waitress ever! So lovely. We had a wonderful evening.

Great food,good value for money Christmas menu.Marta served us,lovely member of staff,friendly and helpful.

Staff in Zizzi Banstead are nice and friendly, service is quick and food delicious. Special thank you for Marta which is big asset to company, always friendly and professional

Marta was great. Really helpful and friendly.

We’ve been a regular customer at Banstead for the past few years, and I can confidently say that the experience has always been exceptional, thanks in large part to their outstanding customer service. Marta and the Manager have truly set the standard for hospitality. From the moment we walk through the door, we’re always greeted with a warm welcome, and her attention to detail ensures that each visit is as memorable as the last. Marta goes above and beyond to make us feel valued, whether it’s remembering our preferences or accommodating our family’s specific needs. Over the years, they’ve consistently provided top-notch service, creating a welcoming atmosphere that keeps us coming back time and time again. We’ve enjoyed countless wonderful meals here, and the combination of delicious food and fantastic service makes Zizzi’s Banstead a place we wholeheartedly recommend to anyone. It’s rare to find a restaurant where you feel truly looked after, and we’re so grateful for the continued excellence. We’ll definitely be returning as loyal customers for years to come!

Marta was exceptional & prompt with her service. Great food & atmosphere as always.

Marta was extremely friendly, courteous and made our visit enjoyable. She always greets us in a personal manner and knows what we like to eat and the pace we like to enjoy our food at. Thank you Marta.

Great service. Food as expected for zizzi. Ordered the crab and prawn linguine and for 22.99 was disappointing to find only one piece of crab in the dish. However super tasty.

Our waitress Marta was by far the best waitress we’ve had in any dining establishment in London and Surrey, this year.

Server was lovely and Dan got us discount so top notch

Best server ever. Very attentive

The food was incredible and our waitress Dayna was amazing

Rebecca H provided great service, was very attentive and food was quick to arrive. Thank you

Dayna was our server and she was brilliant, she was friendly knowledgeable and made a big fuss of our daughter whose birthday it was. Couldn’t have asked for a better waitress, she really made the night for us, thank you Dayna.

We had a brilliant meal at Zizzi Banstead. Marta was our waiter and she was so lovely, friendly and helpful, very efficient and hard working, she knew the menu well and helped us choose. It was a really great atmosphere, the food was great and we really enjoyed our meal

Friends recommended this place. It is a very good place with delicious food and a good atmosphere.

the carbonara is banging get that if you go

Danya was incredibly helpful and accommodating.

First time in a Zizzi restaurant and was very pleased with the pizzas we had. Dayna served us and she was very helpful, polite and made us feel very welcome

Another lovely meal at Zizzi Banstead, served by Marta, our friendly, helpful waitress

First time here and enjoyed the experience. Food was lovely and service great. Not too busy and tables spread apart nicely (some zizis feel really cramped and busy!). Would definitely go back.

Been going to this branch a number of years and can only say it gets better each time we go! Almost like a good claret, it matures in every aspect. Food, friendly service (albeit may be a bit at slow when they are busy, which is totally acceptable) The new dishes are a winner, especially the Lobster Mafaldine With King Prawn Spiedini. Prawns were cooked to perfection with a hint of spice (I noticed some character in a review earlier stated he had frozen prawns😂😂 which clearly shows that the review is total nonsense or he’s talking about some other cheap establishment! We chose the Christmas menu which is incredible value for money and all my guests commented, saying the same things, that this surely must be a loss leader! For starters we chose Calamari, Prawn Spiedini followed by the Lobster Mafaldine with King Prawn Spiedini. Yes we obviously like prawns😊 The desserts were to die for. On the table arrived a Giant Festive Profiterole. Wow! The presentation was a work of art and it certainly was huge. The others had Tiramisu and this was probably one of the best we’ve had. I’ve already booked with my wife and some other friends in the next couple of weeks and cannot wait to try some of the other ‘guest dishes’ Thanks Zizzi for keeping the standard up and making it a place where we enjoy coming back time and time again!

Marta was extremely efficient and helpful excellent service & food

Martha who served us was so lovely. Had a great meal, so tasty. Set menu is great and so much choice. Really enjoyed.

All the food for 8 people except the lasagne was atrocious crap. Every one had to be returned for various reasons. Cheap frozen proccessed rubbery prawns. Dry pasta dishes. Uncooked dough balls. Cold food How can this be so? Refunded 100 pounds, bloody lucky they got anything.

It's incredible place to dine in.The food was amazing ,very friendly and warm welcome from the staff. Wonderful time with tasty food.Many thanks to our waitress Gabi for fantastic service and care.

Absolutely beautiful restaurant with delightful food and a warm, inviting atmosphere. Gabi, who served us, was incredibly helpful and made excellent recommendations. She was full of smiles and made our visit even more enjoyable. Highly recommend this place!

Really nice meal out. Set menu for Christmas proved good value and my son said it was the best starter he's ever had!

The food was amazing and the service superb amazing from marta !!!! Thank you ☺️ We will be back for surely 👍👍

The lady who served us, Marta, was so kind and welcoming to us. Thank you.

Great welcome by the team and Marta as always excellent service and great quality delivered with a smile.

Does have an outside place too. It can take a bit longer for your order to arrive if it's crowded but guys working there are good and do update you regularly. Food is good as always.

Marta was lovely and took good care of us!

Marta was a great host and ambassador for Zizzi ...smiling and sharing new items on offer including Christmas specials!

Was busier than I thought it would be for a Tuesday evening but our waitress Gabi went above and beyond to make sure we had a lovely meal. Even bought us water without being asked and was just generally very attentive.

Harvey was very hospitable and provided good customer service. He also makes a good mocha! There was a another nice lady who served us. I wish I had taken her name. Nonetheless, she was superb!

Absolutely amazing experience, food was great, our waitress Marta was lovely and provided a great service.

I’ve been going to this restaurant location since I was a child and I must say I have noticed that it has started to go downhill a little in recent years. Although they have redone the inside, making it much more inviting and atmospheric, and the food is still of a nice standard, although lacking some authenticity here and there, the service is very on and off. The previous time we went we were stuck in the restaurant for hours due to the incredibly slow service in a half empty restaurant, however when I went back yesterday for a family meal, we found quite the opposite — we were rushed out of the restaurant within the space of an hour (despite having a three course meal) by what I assume to be the manager, who was frequently shouting at staff right next to our table and seemed to be bored taking our order as opposed to amiable and welcoming. We barely had any time to catch up with each other and enjoy our meal at the table as our food was getting thrown at us so quickly. I think they need to find a happy medium between rushed and slow service to make this a more pleasant experience.

The person who welcomed us, led us to the table, took the order, brought the drinks was also cooking the food and dispatching the deliveroo/ubereats orders. That's totally insane. No wonder my starter came out luke warm and my partner's starter never made it to the table. As apologetic, embarrassed and kind mannered as the servers were, sorry we were there to eat and the wait went beyond ridiculous, we just had to leave ( we paid for the drinks and my starter), but we were not prepared to carry on waiting. I mean 30 minutes was a bit excessive for a pig in blankets starter and only one of us had it because the other one never turned up after 45 minutes. Just imagine if we had waited for the mains as well. I could see people from all the tables looking around and being frustrated but honestly the 3 members of staff we saw, including the chef, surely are not enough to run the whole show. It's nonsensical. They should have turned prople away rather than causing disappointment and upset. Eating out is supposed to be an enjoyable treat, not a stressful and disappointing time.

Amazing food, fantastic service from Marta 5 star all the way. Thank you for making our wedding anniversary so special.

Our server was marta and she was. Aamzing we told her our food was too peppery and she conpletely understood!

Lovely waitress (Marta) was great with our 3 year old grandson

My usual annual visit for a catch up and Marta recognised us immediately! Her service is always top notch. There was a slight issue with my main but it was rectified immediately and Marta gave me a few extra dips to compensate for the wait. Really tasty food and thoroughly enjoyed the visit!

Marta was lovely- friendly, helpful and made my birthday even more special. Thank you

It was my second time in Zizzi and I forgot how good it was. The food came so quick on a Saturday night it was unreal. We had pizza and pasta and both were so tasty and special - dishes you wouldn’t get at any kind of Italian. We were served by Kieran who was absolutely lovely.

Marta was friendly and attentive . Nice food , could be a bit less greasy. I think the sea bass and salmon dishes would be less sickly if the dish were grilled but maybe that’s just a preference . Lovely atmosphere as always. Delicious tiramisu

I just wanted to say thank you for the wonderful experience at Zizzi in Banstead! The service was truly exceptional— Marta was attentive, friendly, and made sure everything was perfect. It really made our meal that much more enjoyable. Compliments to you and the entire team for making it such a warm and welcoming place to dine. We’ll definitely be back!

Took my mum out for a meal service was great Marta from the Banstead branch went above and beyond could have asked for more. Service with a smile :)

Lovely birthday lunch at Zizzi's. Marta made us feel very welcome and helped to make it a special occasion.

Fantastic birthday family meal. Marta was amazing looking after us.

As usual we got very good service from Marta and we had a lovely meal. We go regularly about every 4-6 weeks. That was about 2 months ago. We have just been again and had the same good service from George and Marcin.

Always fun, lovely food and great service. Harvey from the bar is really welcoming and funny. Maddie our waitress was lovely and really helpful.

Perfect food, served in excellent time, Ryan took care of the six of us and he was sublime. Would be back here in a heartbeat

Misérable manageress who is in tbe wrong business of hospitality and expensive

It was one of the best spreads I have ever eaten in my life, "King Prawn Linguine". Pizza is super crispy, very light and delicious. At the end, the tiramisu is a firecracker. Additionally, you can eat gluten-free and each dish is calorie-counted. Wonderful service - Aga, thank you very much 🩷 See you Zizzi 🩷

Food was delicious. But Ryan, was the reason tour dinner was amazing,one to remeber night out!thank you

As always fantastic food and service from the team, especially Maddie and Harvey. Lovely atmosphere too

Harvey-barman wonderful service towards me and my family

They were very short staffed but Marta did a fantastic job dealing with such a busy service so I’m very grateful to her

Fantastic meal made better by the warm welcome from Marta and excellent service throughout. Making the kids welcome. X

great service! absolutely amazing food (as always) highly recommend ~ Marta was amazing as always thank you so much !

We come to ZiZis quite regularly because of Marta she is super efficient, helpful and polite. We always ask to be seated in her area as we know we will get 5 star service !

Noisy and no sound dampening, so too much for our Autistic daughter. Food wasn't hot, but we think the wooden platters cool the pizza too quickly. Staff were lovely.

Food was wonderful, just what I needed after my half marathon Marta was a great waitress Very attentive and welcoming! She’s the reason we return. She works very hard

Maddie was an absolute delight. I wish every server was as attentive as her.

Lovely food and lovely staff! Thank you

Fabulous food, great service and our waitress Marta was great. Really had a wonderful time. Thanks Marta for the great service 🙂

We have eaten at Banstead on many an occasion and have been served numerous times by Marta. Whether the restaurant is busy or slow we always receive the same great service from her. Tonight was no exception. She was lovely, very attentive and polite. The food came out quickly and was lovely and hot. The pulled pork on the pizza was delicious!

What can I say that hasn’t been said before. Zizzi Banstead has been our family favourite for a few years where whenever we have a celebration of any kind this is our go to joint. Recently we moved away to West Sussex so we haven’t been back since February! Fortunately once we settled in after a lot of unpacking and settling in. We decided it was time to go out and eat and be cheered up. We arrived at the restaurant without a booking because we thought it would be a nice surprise for them to see us after what seems like a long break. As we walked in we noticed the place was buzzing and realised what we’ve been missing. There was Marta spotted us from the corner of here eye and after serving her table came over with tears in her eyes. Yes these were tears of joy and hugged us as long lost family. Marek the manager whom we’ve got to know over the years also came up and hugged us. As they were busy Marta got us a drink and sat us down saying it would be about 10 minutes or so. Not a problem as it was our fault for not booking, buy hey this was a surprise. No point in talking about the food because in all the years we’ve been going there, they never disappointed us! Although now it is a wee bit of a journey for us, we feel Marta and Marek will be seeing a lot more of us! As they say “It’s good to be back home” and that’s how we feel about Zizzi.

Had an amazing lunch the mushroom 4 cheese pasta! Lovely My server Marta was lovely and made sure I had anything I needed. Will definitely be coming back! Thank you

Had an amazing lunch at zizzi all thanks to marta. We made me and my nan feel very welcomed catered to my nans allergies and gave the best service possible We definitely be coming back !!

Marta was fabulous as always! Food was lovely, service brilliant!

I went for a meal with my partner this evening, we attended this restaurant regularly and have never usually had any issues. We were served by Marta. The food came out quickly which we were impressed with however the service was absolutely appalling. The waitress was rude and miserable. No one came to check how our meal was, we attempted to gain a waitress attention multiple times to get some more drinks and were ignored each time. Once our meal was finished, it took over 10 minutes for someone to come and clear our plates away. We were disappointed with the service and therefore left without another drink or the desserts we had planned to have.

Amazing service from Marta! Such a warm welcome

Marta is exceptional- always goes the extra. The food is simply fantastic. We love it here.

Excellent attention to allergies and cross contamination etc. which is much appreciated

Been going here regularly for almost 20 years. Always lovely food, friendly staff and great service 👍🏻

I come here all the time, maddie is amazing with customers so enthusiastic. The establishment is managed perfectly- this zizzis will always be my go-to !

Marta was lovely, we had a fast service, food was delicious. Would recommend.

Amazing service by Ryan, this is the second time he has been our server. Credit to Zizzi. Exceptional for helping people who are gluten free. Enjoyed the food too. Bit pricier than some pizza places, worth going mid week if you can if you have a tastecard, but we will return. Can be tricky to park as no restaurant parking.

Marta was lovely and accommodating

Matha the waitress was absolutely amazing. Such a wonderful soul. Atmosphere was bad due to some loud mouthed people. Apart from that everything was good. Choose Zizi over Preszo.

The food was okay but very expensive for what it is.

Great food & atmosphere, and thank you, Marta, for your excellent service. We had a lovely evening.

Great lunch, the set menu is very affordable for students. Marta was great

A friendly atmosphere with great food and the staff are always helpful and attentive.